Great experience Michael Pal handled all my questions and needs

The customer service is absolutely outstanding. Brandon Morris went above what is necessary to obtain the car that I wanted in the least amount of time. He is affable, available for questions, and knowledgeable. I absolutely recommend that you buy your next car from him at Porsche West Houston.

We had a great experience with Porsche West! Will Spires was professional, fun and very informative. The car is amazing! Feels like a dream when I drive it.

Our experience was amazing. Top notch service. Will was our sales rep and he was great throughout the process. Always kept us updated and was available anytime for questions. This place knows customer service!

This is not our first Porsche purchase however, it was our first with Brandon. He made every step of the way easy for us, answered all of our questions in a timely manner and was kind. Be forewarned us of the delays of our car being ordered and walked us through the delivery process without us ever having to checkin. We will definitely be using Brandon again!

I had an amazing experience with the help of Marcos whom made me feel comfortable during my entire time at the dealership and time leading up to our initial meeting. Not overly pushy at all, he did a great job making my time feel appreciated.

Excellent service!!

Ryan Wax is the person to see if you are looking to buy a Porsche. He has an outstanding customer service.

From the first interaction to post delivery and beyond Khalil has been there for us to guide us through our first Porsche experience! Won’t be the last, thanks to Khalil and his commitment for outstanding customer service. You made us feel informed and your calls to check on us and give us updates throughout the delivery time is greatly appreciated. Well done Khalil and the team. You guys are an example on how car buying experience should be.

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Clean new showroom with some PCNA Porsches that are worth while watching

I had an incredible experience at Porsche West Houston custom ordering a 2023 Macan! It was my first Porsche and couldn’t have asked for more - Khalil was there every step of the way. On test drives I learned about how Porsche are made and the philosophy behind the brand. With how happy I felt behind the wheel, and thinking back to having a poster of a 959 on my wall as a 10 year old boy, I had to go ahead and order. I had the vision of my perfect build and Khalil brought it to life and took it further, making sure I had classic and small details that you just have to have. He navigated all of the ordering experience, including a few of my calls anxious for a status. The day of delivery was the most calm day buying a car I have ever had. The Finance manager indulged me in all of my questions so I felt well-informed, and the level of detail Khalil went over on how to customize settings helped me start making it mine within minutes. My 2023 Macan fits me like a glove but it wouldn’t mean as much without the amazing attention and support from folks at Porsche West Houston. Thank you!

Easy to make a deal. No pressure on customer. Only 2 hours to complete everything. Salesperson is really nice.

Easy to make a deal. No pressure on customer. Only 2 hours to complete everything. Salesperson is really nice.

First class easy and quick. The car was priced competitively and will suit us perfectly.

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Had a wonderful experience at Porsche. Go see Ryan Wax!! Seriously if you want uninterrupted first class service go see him. He listens to your needs. He gets it done . He assisted in ordering me a custom Porsche. Very professional and very nice gentleman. He not only assisted during the sales transaction however he also assisted me in a couple of things even after the transaction was over. First class service from Mr Wax. #RyanWax #RyanforPresident

Excellent service and the car I wanted in stock- Chris and Matt are wonderful

I walked into this dealership with high expectations and boy did they deliver. Ryan Wax is an excellent sales respresentative who took the time to understand exactly what my wants, needs and desires for my next car were and showed me my options accordingly. He was kind, professional, sincere and took the time out to make sure that I was happy with my options. There was not a lot of going back and forth and the dealership was not pushy neither was Ryan. By the end of it all, I walked out with my brand new Porsche Cayenne with a very pleasent overall experience. Thank you Porsche West Houston and Thank you Ryan Wax!

good

Ryan is amazing Service was great Car is awesome

Purchase a used Porsche, mostly online and had a very good experience.

Highly recommend Brandon! He is well knowledgeable on Porsche models, he gave us lots of useful suggestions on the configuration process. The whole process from configuring the car to picking up the car was very smooth and joyful! Thank you, Brandon! Appreciate your help!

I was very pleased with my buying experience at West Houston Porsche! Christopher Sowell and Matt Hokenson did an outstanding job during the entire purchase process. Leah their financial consultant also did a good job. Quality result here.

Professional and fair value plus Brandon Morris is superb.

Fantastic attention to needs of the car and the customer. Cody if the best technical service advisor in the business. Used him for 15 years and would not consider anyone else

Michael was great. If you are looking for a great person to work with, I highly recommend him. I purchased a pre-owned vehicle from him this past week. He made the transaction simple, easy, pleasant and efficient. We completed most of the negotiations and discussions over email and text and only one phone call. I value my time and he did not waste it by any means. What was pictured and described via their website online of the car I was purchasing, was further confirmed by Michael providing more information. He answered all my questions. No headaches. I traded in a vehicle for the tax credit on the new-to-me vehicle. Michael just needed the VIN, a few photos of the car and they made me a fair offer. I was able to drive in my old car and use it as credit against the one I was purchasing. Easy as can be. The car was exactly as they showed, which was a good thing. The finance lady at the dealership, I think her name was Kayla, was super pleasant. Very friendly, efficient and professional. It was nice to end the car buying experience with a nice finance person as that is not always the most fun part of the experience. The dealership is super clean. Bottled water and drinks available. The cars are truly amazing there. They have some famous Porsche cars in their showroom that you will recognize from movies. I cannot afford one, but it was amazing to see them. Oh, they have my favorite melty mints in the bathroom. The bathrooms were spotless. Such a refreshing experience working with Michael and Porsche of West Houston. I would definitely work with them on my next purchase.

Tyler in service is amazing and always takes care of all my cars, also the whole service department on point and super friendly. Thank you guys 🤩🤩🤩🤩🤙🏼

My vehicle was in excellent care with Tyler and the Porsche West Houston service team. Constant, clear communication and a high level of professionalism. Will definitely be back for future service needs!

We had a Porshce Panamaera that finished up and needed calibrations and all after a repair. As usual we try and fight to get the cars back to the client, and as usual it was Friday. We called the service department, Tyler took the car in and without hesitation said, can do. 3:30 PM cars done, 4:00 car was with the client. THANKS AS ALWAYS GUYS.!!!!

Very nice

Kahlil was my sells person, he was beyond amazing. He helped me in purchasing my dream car and and he made the process so easy. He helped me in getting my payments where I wanted them to be and gave me the best recommendation for financing. The used car manager and the general manager worked with me with the price of the vehicle. I absolutely recommend Khalil and i recommend shopping here for your next vehicle. you won't be disappointed.

Recently purchased a Macan and cannot say enough how seamless and enjoyable the whole experience was. From test drive to Purchase, Len Amato, (he's the guy you want) was fantastic. This is my second Porsche and the customer experience is first class. They even throw in weekly free car washes. Forget the other luxury brands. Porsche from Porsche West Houston is what you need. You won't be disappointed.

The service advisor was extremely helpful making sure the repair was done in a timely manner and the the loaner car was arranged when the car was being repaired. Overall excellent experience.

Replaced transfer case on 2016 Cayenne. Car is running great and work was completed in the amount of time they originally stated. Very pleased

Excellent service. Oscar, my service advisor was professional, knowledgeable and made the process seamless.

I needed a tire replacement for my Macan. I called in advance and Oscar made sure to order the tire and have it ready for the next day. The entire process was very quick and hassle free.

Efficient, responsive and friendly service. Cody Zobac did an outstanding job in exceeding my expectations. I would definitely recommend to others

Khalil was very helpful throughout the process of purchasing my new Cayenne. While it was being built, he immediately and courteously answered all of the texts I sent him with questions I had about the car. When the car was delivered to me, he spent over an hour going over all of features of the car. I am very appreciative of his attentiveness.

Mr Pal drove the car to me in San Antonio and took my car in trade back It doesn?t get any easier than that

Pleased with my service provider Cody. He was always available to answer questions and very accommodating.

Recently I was in Houston for just a couple of days. A warning light indicated my oil was low, so I called Porsche West Houston; not only were they able to address my low oil, they were able to take me at a last-minute notice and perform the 30K/3Yr service. They provided a shuttle to my hotel and of course picked me up when the car was ready. Porsche San Antonio (closer to my home) books out months ahead, so this was a tremendous help to me.

I had small piece replaced in my door jam and a small scratch buffed off. No issues! Oscar was very attentive.

Professional, and friendly staff. My vehicle was washed, vacuumed, and returned to me fully charged. I got a loaner as well.

Khalil was fantastic to work with. Super responsive and always had my needs in mind. Was very knowledgeable about my options. I would strongly recommend him.

I get excellent service in general and my car was taken good care of. The technicians are very professional and fast in response any of my questions. The only thing is it seems they are always short of loaner cars (while I can easily get one from, say, Mercedes, even without any appointment)

While buying a car in the day and age is a stressful experience, the customer services from Porsche of West Houston was a pleasure. From fair pricing to no high pressure sales, I?m glad I bought my first Porsche from Porsche of West Houston. Kudos to my salesperson, Christopher as we?ll as his manager and the f&i dept.

Everyone at this dealership is always very friendly and accommodating, from the people that greet you as you pull in to the service advisors and more. The service is performed in a timely manner, and the service advisors are good about keeping you updated.

Great help and service form Oscar. I would strongly recommend him and this dealer for service and repairs.

Len Amato is a real car guy, fast & easy. I was in & out fast & happy with my new Porsche.

Called the service dept. at 10am to see if I could come in for a state safety inspection. Cody said yes. Arrived at the dealership at 10:30am and the work was completed at 11am. Excellent service.

I have been here before but the changes made and the treatment received felt genuine and special.

custumer satisfaction, definitely, Mr. Khalil was very helpful since the very first minute I came in. treated me way nice, their waiting area is beautiful, overall this dealership is impressive, Thank you.

Overall the buying process was smooth from configuration, tracking built process, delivery, financing, and taking delivery on July 8th. Khalil (Sales Person of the Year!), Leah (Finance), and Matt (Sales Manager) were awesome. They made the whole process easy and I was able to close out the paperwork and take the car in about 1 hour and I still had time to talk about watches with Matt. I recommend a few folks to West Houston Porsche and they all either took delivery and/or waiting for their Porsche. I will be buying all my future Porsches from here. Thanks West Houston Porsche team!!!

Amazing. Will definitely be coming back. Oscar was very informative and help me out so much. Thank you

My service representative was excellent.

I buy a lot of cars. So, I think it's fair to say that I'm very well versed in the dealer sales process and how annoying and stressful it can be. Well, I'm glad to say that Porsche of West Houston has perfected the process. Purchasing my CPO MY2014 911 C4S from them was a very pleasant experience. I was fortunate enough to have two Salesman working on my behalf; Michael and Khalil were great! Michael is a no nonsense let's get it done Salesman. He walked me through the purchase process, and it was seamless. We actually did the entire deal over the phone. Michael was extremely professional and very prompt in communicating with me. When I arrived at the dealership the next day, I was greeted by Khalil. Khalil made the purchasing process much more personal. I'm a car buy, so is Khalil. We talked cars while we were waiting for the finance team to get ready for me. He showed me some of the crown jewels of Porsche that they have available to view, and he was very honest and transparent with me regarding the current 911 market. After finishing with Khalil, all there was left to do was sign on the dotted line and hit the road with my - new to me - C4S. I couldn't have asked for a better sales experience. Because of Michael's and Khalil's great customer service, I'll be purchasing MY2026 C2S from Porsche of West Houston. If you're in the market for a new or preowned Porsche - or any car for that matter - please reach out to Michael or Khalil; you won't be disappointed.

Had a really good purchase experience with Ryan Wax at Porsche West Houston. He was Professional and courteous, and they also went above and beyond to have my car delivered to another city in Texas. They offer additional courtesy services such as tire and wheel scuff protection, as well as free car washes when you’re in the vicinity. Very good new car dealer experience. Would recommend.

very good

Second Porsche we bought from Brandon and the Porsche of West Houston team. After the Felicity Ace sunk with our car onboard, Brand on was quick to get us back in production and get our new Cayenne. We traded a Porsche we bought from them and got great price for that as well. All in all very pleased with this team and will be getting our next Porsche there as well!

Highly recommend Oscar was amazing next year I will request him very nice person.

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The customer service of Porsche is superior, this guys are incredible. I love my Porsche even more now ….

Everything was done very well.

David Riddle does a great job in service. This is my second time for service and the new facility is fantastic! Great people, great service, free loaner and overall great experience. Best car I've ever had! Very friendly and helpful. David went above and beyond expectations.

Great service,as always!

Great service, went our the way to order Uber to take my wife to work and back while car was being serviced!

Friendly and competent.

Tyler is an awesome service advisor. He took awesome care of me and my cars!! I’d recommend him to anyone!

I highly recommend Porsche West Houston! I had a great experience and Ryan Wax was super helpful throughout the whole process. He was very attentive and professional and answered any questions I had. Tyler in the Service department was also wonderful and handled everything in a timely manner. The staff is great!

From the time I order my car to the delivery of the vehicle it?s a smooth transition, Costumer service outstanding! Needless to said I love the way my car came up!

Second to none! I will always use Porsche West for all my service needs. Stellar group of professionals

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Have been looking for a 911 or Boxster GTS for a while. These cars are hard to come by, so when I saw two on the website at this dealership I contacted the dealership, and was introduced to my sales associate, Ryan Wax. The transaction was done virtually on the phone, with text messages and emails. The timing and communication was appropriate. Mr. Wax was quite accomplished in providing all the information necessary to have this transaction go smoothly. His demeanor was very courteous and professional. At the delivery process, the team at Porsche West Houston wanted to make sure all our needs were met. There was a problem with the air conditioner that they highly recommended they service prior to druving off the lot. In addition, they offered transport of the car from Houston to Austin. The general manager as well as the finance team and above all, Ryan Wax were exemplary in their friendliness, attention to detail, knowledge, and service. Highly recommend this dealership.

Service was timely and professional.

David Riddell and the team did a great job. The new facility is fantastic and the team there is very professional and efficient.

Porsche West Houston is an excellent dealership whether to purchase a Porsche or have your maintenance performed on your Porsche. The service ambassador provided an time estimate and review the work to be preformed on the vehicle. Maintenance was done within the estimated time.

Our salesman Christopher Sowell was the best and we had so many questions and he was so patient and answered them all. We have purchased a plenty of cars and had so many experiences with different salesman but Christopher Sowell really stands out as the best salesman hands down. We will only deal with Christopher Sowell from now on.

I just want to thank my service advisor David Riddle for the care and professionalism he changed my transfer case on my Cayenne and gave me a loaner Macan and the whole process was in 10 mins. West Houston Porsche great service as always.

First visit to this dealership and it was above expectations. Greeted, no waiting time, given information needed and promptly driven home.

Our salesman Christopher Sowell was the best and we had so many questions and he was so patient and answered them all. We have purchased a plenty of cars and had so many experiences with different salesman but Christopher Sowell really stands out as the best salesman hands down. We’re looking to buy another car next month from Christopher Sowell and will only deal with him from now on. We purchased a Taycan CT and will be purchasing a 911 soon

Oscar was great at Porsche West Houston! He got me in and out for my oil change.

Len Amato, my sales person, was awesome. Made the process easy as pie!

With the wonderful help of my Service Representative and the entire service team I was 100% satisfied with the help that was provided in addressing concerns about my car. I would highly recommend Porsche West Houston for the purchasing and service of a Porsche. Bob H.

the service was excellent, the technical consultant showed to be fair and patience, outstanding service.

David Riddle, my service manager at Porsche West Houston, is top notch. He's courteous, professional, knowledgeable and knows how to be of service.

David the service advisor is awesome. Communicated thru the process and had the answers quickly. Highly recommend West Houston for service and David the service advisor.

Battery issues

Cody has always been professional and excellent. I was utilizing my extra vehicle, during an unexpected repair that was complicated. My extra vehicle had issues and I contacted Cody explaining , I needed a loaner, if possible . Cody somehow had a loaner for me and saved me. Just met Franklin who is also an excellent Service advisor .

Wonderful job done! On time and within the cost estimate. Thank you to the Porsche West team!

My experience at Porsche West Houston has been exceptional. Tyler my service advisor has provided service beyond my expectations.

The were great took about two hours changed the oil and washed the car Cody was great!

I have taken both of my 911’s there and they have done a great job. Had my Turbo S at Porsche in Beachwood, OH for an inspection. They missed a bad transmission and rotors and breaks way past the point of being changed. Almost wrecked on the way home. Took it back to Porsche of West Houston and they got me in and figured out the problem in no time. Will continue to go here as long as I own a Porsche.

Excellent service, as always!

Stopped by Porsche West late afternoon to schedule annual inspection on my 2014 Cayman S, Oscar Quintanilla (Service Advisor) took the car straight to service and got it done immediately, saved me another trip, quick and easy, highly recommend.

I have been getting my annual oil change and maintenance done at this West Houston service center for many years. I have a 2014 Porsche Cayenne. This year I am helped by Oscar and have to say he took really care of the vehicle. He kept me up to date with the progress made so I could plan my day accordingly. This time there were no repair related issues but in other years when there were issues I like the fact that I was always informed in advance and knew what I am going to pay for or if there are other alternative solutions. Always had a pleasant experience here.

I brought my vehicle in on a Saturday morning without an appointment. I was immediately referred to Oscar Quintanilla, Service Advisor, and he promptly addressed my issues and accepted my car for service. The issue was diagnose and the necessary part was ordered. I was scheduled an appointment with a loaner l after this month. In the meantime me, it is safe to drive the car. I’m grateful for everyone’s concern and service.

Most friendly and courteous experience possible

Great service experience as always with Cody of Porsche of West Houston. Top-notch treatment; easy and convenient to obtain service appointment and once there was treated wonderfully. Waited at the dealership in very nice waiting area with private office use available if needed. Great job to the PWH team.

Completed issue on time.

Terrific experience with the first routine annual oil service and inspection of my 2021 911 Cab on Feb 8. Work was done in the time promised, and the technician was careful enough to discover a nail in a tire in an unrepairable location. I asked my service Advisor, Oscar Quintanilla, to order a new tire. He had the tire in hand the next day, and the tire was installed the next day. Friendly and efficient service, indeed.

Tyler is my service advisor and this is my first time with Tyler. Great person! So much better than others I’ve had in the past at this dealership. Very friendly, knowledgeable, patient with my questions, and honest (not trying to sell me anything). He even offered me water and a working space with a desk to work while I wait for my car to be done! Impressive service!

Repairs were well done and completed in a timely fashion. Communication was frequent.

Great job from Oscar…

Everyone was friendly and accommodating, I love this place.

First rate, professional and friendly service advisor. Fully conversant with requirements for remedying all outstanding service needs and recall notices. Did not overpromise on delivery as some delays can always be anticipated with parts supply. Car delivered in spotless condition.

After my service, I am able to tell the positive difference in the performance of my car.

Very professional and friendly

Excellent professional service. Great job.

Very friendly/nice/professional advisors👍👍

Brandon was my salesman and was always quick to respond to any questions I had. He helped me design my car offering several stylish suggestions. All of the staff at the Houston West Side Porsche dealership were kind and courteous.

Tyler helped me! Did some work in their private work area as the car was getting serviced. Great experience & service!

Too expensive for the work.

Cody was excellent and professional! I feel like he was honest about my repair and service.

Great Job !!! Brandon M and Cody Z.

The service representative, David Riddle, has always been professional and very nice to work with.

Cody provides excellent, thorough, and expeditious service. My sincere thanks, JG

Cody always takes care of me efficiently and in the outmost professional manner.

Delivered as promised, all repairs complete, clean

Excellent service with professional service coordinator. David is thorough and knowledgeable. Recommend highly.

David was awesome from start to finish! He was very detailed from start to finish and followed up in a timely maner with the status of my service.

Excellent experience overall, great staff, Tim was amazing!

Oscar was very professional, helpful and friendly. He quickly got our car into service and kept us up to date on the progress. Indeed, everyone that we interacted with was great. The facilities were very clean and well organized and the coffee was excellent. Our car was beautifully washed & cleaned. Our service experience was excellent from start to finish.

Excellent experience at Porsche West Houston. Highly professional staff delivering excellent service and results. Highly recommended!

Cody and his team are the best.

Amazing, Oscar kept me updated every step of the way will always come back there for service

Oscar did a great job!

David and team were great as always.

Porsche West Houston (and Tyler) worked with another Porsche dealer in Long Island to resolve some issues with a car I had purchased and shipped to Houston. Had to order parts. Tyler kept me informed as promised and the repairs were done well and timely. This is the 3d consecutive Porsche car I have taken to Porsche West Houston for service.

I feel so fortunate that the windshield was in stock and the installer was able to schedule me and it all happened within a 2 hour period! I had a great service writer caring for my car.

performed warranty work. I run two import dealers in the same market area. Porsche West Houston is top notch in Sales and Service. If you are looking to purchase a Porsche or Service your exsisting Porsche, do not hesitate to use them. Great team of guys and gals!

Excellent Service and very well-informed advisors.

They took care of all my issues in a professional and timely manner. Everyone in the service department was welcoming and friendly. Couldn’t have asked for a better experience!

Took my car in due to a transmission failure, and regular maintenance. Cody was extremely profesional, walked me through the whole process. Explaining clearly the issues, maintaing regular updates, and also taking care of the interaction with the warranty. The experience as seamless. Top notch team.

good

On the rare occasions I have required service Cody Zobac has provided excellent customer service with accurate information and explanations. The estimates for time of completion are always spot on.

These Guys and Gals are great people, they have a friendly attitude and greet you with a smile which is important when you meet, my 911 had a issue with the ac fan blower and Oscar helped me out, the repair took a little longer than expected (about 5 days) but I also do not want a rush job either, Tyler took great care of me and the Tech that worked on my car did a excellent job. I had a bad experience with Momentum Porsche, drive a little farther to West Houston, you will not be disappointed.

Excellent customer service and ontime.

It was excellent customer service,

Great team, great communication, vehicle ready when promised. I will definitely be back for my future service needs.

Incredibly professional. Great communication from David R.

Always done right the first time! Love this place.

We had the best experience after having a flat tire in the middle of no where. Porsche sent a tow truck and a Lyft to help. Cody our service provider w Porsche West did a great job getting our car fixed quickly.

Good service. Knowledgeable and nice staff.

Staff or agent are friendly and accomodating. They will assist your needs. Customer service is awesome.

David Riddle is an excellent service adviser. Work was performed quickly and I was kept up to date. Car was clean and ready as promised. Thanks

Outstanding service as always. Thank you Cody Zobec.

Very quick and courteous.

I highly recommend Porsche West Houston.I have bought several vehicles from them over the years! Different people but always the same great service.Christopher was very pleasant to work with! They make me feel like family every time I go there.I am very happy with my new 911.

Very well scheduled, care taken with general maintenance, clean and accommodating waiting area. Service prices were expected to be high with a premium brand however some of the prices for general maintenance seemed exorbitant.

Tyler was great and very informative. He made me feel very comfortable and like I could trust his advice to be genuine.

https://youtu.be/vldh7oQD-a4

Professional, very clean , good customer services

My Macan had a faulty speaker. It was replaced in about a day. Prompt and courteous service.

Professional Service and knowledgeable Service Staff.

The agent, Oscar Quintanilla is so nice and professional. He let me no need to keep following up because he just called me and told me all status. Thanks 🙏🙌

Highly recommended! Very thorough and professional. Cody's communication is extremely effective.

Cody Zabac is the best service advisor. He is extremely knowledgeable snd professional and a huge asset to Porsche.

I thought the team at Houston West Porsche did a great job. Accommodating and David Riddle was great to work with. Had a 1yr service done on my 2014 911S and was pleased

I came in to have a scratched wheel repair. The service rep was very helpful and even got me an Uber ride to my office since the courtesy car was not there yet. The service was properly rendered and on time.

David is AWESOME! Always so helpful and informative. Great service!

Brandon and Danny were a pleasure to work with.

Great customer service, knowledgeable, and extremely professional

Greeted by staff upon arrival. Professional and organized. They answered the questions I had and were friendly and inviting.

Over all good experience.

Sale represents, financial services are respectful Super nice. Everyone should come to West porches of Houston 😁

Bought a new car - very professional (Will is great!), super easy transaction, they had the cars I inquired about driving ready to go when I arrived, I was in and out and did not have to spend a ton of time there. I have bought over 20 cars and this was by far one of the easiest purchases I have made. GREAT customer service!

Vehicle State inspection

Great dealership! Ryan Wax provides outstanding customer service and impeccable support. I would highly recommend Ryan when you are considering the purchase of a new or used car.

This is my first Porsche and my salesman, Michael, was patient and educated me on why Porsche is not just a brand. I test drove three different models and never felt rushed or pressured. I did not get the most expensive or exclusive model but I never felt slighted or discounted. The car, a CPO Macan, is better than I expected so I will own more in the future.

My experience with Porsche West Houston was fabulous. My service advisor, David Riddle, is the best. He communicated with me several times in the day and a half that my car was being worked on. He told me every step of the way what was going on with my car. He made me very comfortable in asking him questions about things that I didn’t understand. My car was ready when he said it would be, waiting out front, running like a top and looking brand new. Porsche West Houston is top notch in every aspect.

Regarding the service department, they're great at in person customer interaction, great with updates on the progress of the service while they have your vehicle, and great with the pick-up...I mean, that's what you expect from Porshe right? My only reluctance from giving 5 stars relates to their follow up, and follow through, on their after service promises for items or services that weren't available at the time but saying they would contact you to schedule or send an item to you. All one really has is their word. Even if everything else they do is great, if they don't do what they say they'll do, the rest doesn't matter.

Excellent Service ! Sales rep was very knowledgeable.

Len Amato is a super person to deal with, great service and no pushing! He loves cars and is genuine, trusted!

Len Amato a super just an awesome sales persona to work with, he loves sales and in genuine!

These people were so great! My husband wanted the new Boxster and each dealership was allowed just one. They navigated the way for my husband to order his car exactly the way he wanted it, took delivery of it, and delivered it to our house. He is a loyal customer!

The drop-off process was very satisfactory. My Service Advisor, David Riddle, did an excellent job of accurately describing my needs on the work order, and I was promptly provided a loaner car. When my car was ready, David called, provided me a brief summary of work done, and arranged a convenient time to meet. The pick-up process was just as satisfying. Again, David explained the entire process of service performed. My car was returned to me freshly washed, and I am very pleased with its performance. Also, kudos to the entire Porsche West Houston staff and facility. Y’all are all A+ in my book.

Had my first oil change and check up. Everything went great!

Porsche North Houston couldn?t fix the issue I had with my front suspension. You guys found the issue and fixed it. My wife and I will now drive the extra 15 miles to you guys from now on. Great job!!

Great service department. Clearly aligned on scope, kept me informed of progress, quality service, no surprises.

Customer service is excellent people very caring consider it of your feelings, I would recommend Porsche west Houston to purchase a car

Great service would characterize Porsche West Houston operations. Porsche NA and their dealers honor all warranty claims in a professional manner. Cody Zobac is a great service adviser. I am a completely satisfied customer.

Had a terrific service / warranty visit today with Jolene and Cody. Thanks very much for all of your help. You both were a tremendous help. Thank you again. Ted

This is our fourth Porsche. We are very happy with our Porsche Macan. Many thanks to Ryan Wax and our finance person. Everyone worked tirelessly until all the I’s were dotted and T’s were crossed. I ask a LOT of questions and everyone was eager to help me find my comfort zone.

Brought the 2014 Cayman in for a service-related appointment. Amanda was fully aware of the appointment and provided a rapid sign-in. She kept me updated during the entire process, which included a recall campaign. Great customer service.

Great customer service , my sales persons Len and Ryan were great , finance manger Was great Very informative and great customer service over all 100% recommend this dealership

Absolutely gorgeous & amazing customer service!

Pretty easy process from start to finish! Jason was a pleasure to work with. He was very helpful and knowledable!

Great Experience with my new purchase at Porsche West Houston. My sales representative, Khalil, went out of his way to make the entire process hassle free and he went out of his way during initial delivery to make the experience enjoyable.

Great customer service!! Whole team here is stellar! Len A. Is “awesome”......loving the new car! Highly recommend to anyone and everyone!

Terrific. Cody Zobec is really outstanding. Great new facility. Excellent.

I love this dealership. They have the best and most accommodating staff. Service was prompt and great communication by my service advisor. I am so impressed with their new facility!

Cody was Great! Love the new building!

As a person in the sales/service industry, my expectations are high and there is nothing worse than working with someone during a stressful time that does not handle things appropriately. This is far from the case at Porsche West Houston. From the moment I walked in, the team at PWH (my shortened name for them), was sympathetic towards my situation and made every possible accommodation. Amanda Salazr in the Service Dept and Will Spires in the Sales Dept did everything you would expect from a top-tier organization. When my vehicle faulted, and cars were unavailable, they pulled a brand new car off of the lot to provide to me. The communication was constant, regardless of whether the news was what I wanted to hear. Often times, people will avoid conversations that are not going to give the consumer the results they are looking for. But PWH not only reported back to me quickly, they also gave me a plan of action and timeline of what to expect so I knew what to expect. Even prior to the completion of the repairs to my vehicle, they still were in contact with me to check in on me and make sure nothing was needed. If I can only give 5 stars, then I guess I can only give 5 stars. But if there was an instance where an exception was made, they would easily deserve 500 stars. Kudos to the family at PWH and know that you have a customer for life.

Very professional and prompt. Clean environment and great staff

As a person in the sales/service industry, my expectations are high and there is nothing worse than working with someone during a stressful time that does not handle things appropriately. This is far from the case at Porsche West Houston. From the moment I walked in, the team at PWH (my shortened name for them), was sympathetic towards my situation and made every possible accommodation. Amanda Salazr in the Service Dept and Will Spires in the Sales Dept did everything you would expect from a top-tier organization. When my vehicle faulted, and cars were unavailable, they pulled a brand new car off of the lot to provide to me. The communication was constant, regardless of whether the news was what I wanted to hear. Often times, people will avoid conversations that are not going to give the consumer the results they are looking for. But PWH not only reported back to me quickly, they also gave me a plan of action and timeline of what to expect so I knew what to expect. Even prior to the completion of the repairs to my vehicle, they still were in contact with me to check in on me and make sure nothing was needed. If I can only give 5 stars, then I guess I can only give 5 stars. But if there was an instance where an exception was made, they would easily deserve 500 stars. Kudos to the family at PWH and know that you have a customer for life.

Usual great service. Work done quickly and without any drama.

Reasonably good service, albeit taking too long to get the car serviced, not very efficient processes.

Always excellent service . Cody Z and the entire service area/team are extremely professional, reliable and honest. Gilbert C

Exemplary customer service and satisfaction! Timely responses and updates from the Servicing staff made the waiting experience worth my while.

I’ve been a Porche owner for many years and continue to be very pleased with the professionalism and attention to detail of Brandan Morris the sales person I’ve used for years. The entire sales and post sales team were exceptional! If you are looking for a new or used Porsche this is the dealership I would recommend.

I visited Porsche of West Houston to have my first oil change service on my 2020 Cayenne. They were ready for me when I arrived, made my stay comfortable and washed my car when the work was complete. While there I decided to purchase rubber floor mats. The staff cut them to size and put them in car for me. The customer service could not have been better.

The wife and I searched coast to coast online for a used BMW X6M. We did a thorough search. I found 9 cars that fit our criteria to purchase. Then we narrowed down the search to just 2 cars. Then we started to seriously talk with salesmen to decide which car we would select. Porsche West of Houston emailed me videos of the car and described the car in detail. We flew in from another state and the Uber was paid for by Porsche West of Houston. Their car was in better condition than expected but also the price beat out all the competition. We took a road trip after purchase and the car was as tight as a new car. I highly recommend doing business with this dealer and I would like to give a shout out to the salesman who sold me the car. Len Amato, Thank you very much as we are very pleased.

Always take great care of me there.

First class service . Thanks Jason ! I highly recommend this dealership to everyone.

My service adviser, Jason, was wonderfully attentive and responsive.

My service writer was Amanda She went above & beyond updating me every step of the way on the work done to my 911. Honestly other dealers should take note how service should really be.

The person who attend us was very kind and respectful.

Jason was helpful, answered my phone every time and let me know the status of my car on regular basis . He was professional and knowledgeable.

Went out of their way to get the car repaired on time. My thanks to Cody Zobac and Brittany Troxell for their effort.

Staff at Westside Porsche were great I wanted to trade my cayman in for a macan as I have been very pleased with Porsche

I take my vintage 911 to Porsche of West Houston each year for my annual state safety inspection. Even though this is a very low revenue generating service for them, they treat me with the same enthusiasm and respect afforded to a new car buyer. Very happy with their professionalism, quality of service, and support of the PCA and car culture in general.

Great and easy buying experience. The dealership was very fair and easy to work with. Perfect place to buy a car from.

Overall very good experience for my scheduled 1 year service.

The first person that I interacted with in the parking lot- and opened the door for me, offered me water! The facility is very clean and inviting. The sales person Len was always very professional and kind. He was in constant contact with me- and not in a “pushy, overwhelming or intimidating way” he wanted to make sure that I had the information I needed to make the best decision. I truly appreciated that. I look forward to a great customer service relationship with Porsche of West Houston.

Excellent service as always, car is running better than ever.

Service and dropping/picking up was great. I provided my other minor suggestions to dealership manager directly, and they are working on it to fix. Thats what matters.

Chris Sowell was very informative from the very beginning. His knowledge of our vehicle was immense and we asked a lot of questions. We are very happy with the total experience!

Very helpful , knowledgeable and friendly

I love this dealership! They always take great care of their customers to go above and beyond with quality service. My service advisor David Riddle is exceptional at taking his job to the highest level each and every time I need service.

Cody Zobec and Mario Pedone are really outstanding

Everything was great! Jason was very professional and kept me updated on what was being done and when my car?s service would be completed.

Very efficient and professional Service to my 911 turbo was performed well and on time

My appointment was Fast, painless, great service by David.

I had a great experience working with Jason, he checked on me while I waited for my car and made me feel right at home.

EXCELLENT CLIENT SERVICE AND QUALITY OF WORK. I WOULD RECOMMEND THAT YOU OFFER / PROVIDE LOAN CARS IF THE WORK TAKES MORE THAN A DAY.

This is a great place to buy and service your Porsche. I ordered my Boxster from here and have been back here for service since 2013. Even though I live two hours away. This is my go-to Porsche dealer.

I had a check engine light come on and a slight gasoline odor coming into the vehicle cabin. I called to see if I could bring the car that day and get the code checked. Cody and Sedrick had an idea of the problem, confirmed with the scanner tool, had a replacement part that was under warranty changed out in about 20 minutes and I was back on the road 10 minutes later.

Had a great experience purchasing the car. Chris was not pushy and gave us all the information and time to think about the purchase.

Ivan, My service advisor, always gives awesome customer service, I would highly recommend Porsche of West Houston

Very good ! Accurate price quotes. Timely. Courteous and friendly.

Great service by David Riddle....definitely recommended.

Outstanding service provided by Brandon! He worked tirelessly on finding me the perfect Panamera. I would definitely recommend him and this location to all my family and friends!

Good care with good recommendation for a service to improve performance.

Fast and easy to make a great deal

First time purchasing and owning a Porsche. I shopped several dealers in the surrounding area and even outside of Houston and hands down I really enjoyed working with this dealership and Michael Pal was a top notch salesman. I probably talked to over 10 different salesmen during the week and Michael and this entire dealership was the most professional and helpful out of them all.

My salesman was very professional. It was the fastest car purchase Ive ever done.

Excellent service... talented technicians, all the diagnostic tools and technical data, a very well run shop. The Brand Ambassadors are keen to get the job done right, on time, and as estimated. Cody, David, Ivan and all of the staff are always helpful, competent and great to work with!

My Salesman Danny K. was completely amazing and a delight to work with. It is a beautiful facility and my car was more than expected. I went 1600 miles to get it.

Jason was very helpful, responsive and courteous. Service team was also very helpful.

Very professional approach, the personnel working in the service department are polite and professional

Purchased a Taycan Turbo. It was good experience . The salesman was very helpful. The car as totally prepared, charged, washed and waxed.

Pleasant easy experience!

Service department provided very good customer service and experience

True professionals. They keep my car running like new and always track ready

DAVID AND HIS TEAM TAKE CARE OF EVERY SINGLE DETAIL AND GET THE SERVICE DONE. RECEIVED MY CAR VERY CLEAN AND WASHED PROFESSIONALLY. THANK YOU AND WELL DONE.

I?m a first-time Porsche owner. My car was delivered, by appointment, for it?s 3-year maintenance pre-paid plan. Service took two full work days. If that?s typical for oil, plugs and injector cleaning, I would change my overall opinion to 5 stars. It?s hard to do that at this point; however, because appointments should be to both the dealer and customer?s benefit. Meaning service should begin soon after the car is delivered.

David Riddle our service advisor as always provided excellent costumer service and kept us informed on repairs and completion.

Ok service appt... Unfortunately when we got there they said they tried to contact me about not needing an oil change , which they did not... we have 2 phones and both emails. None were received... We got serviced though.?

Khalil is a very knowledgeable and helpful salesman. No pressure buy. Great price for my trade-in (more than another dealer offered just the day before) and incredible deal on the 2018 Macan. Quick financing at a great interest rate. I hope to do more business with your dealership in the future.

Khalil is a very knowledgeable and helpful salesman. No pressure buy. Great price for my trade-in and incredible deal on the 2018 Macan. Quick financing at a great interest rate. I hope to do more business with your dealership in the future.

My service provider was very helpful and friendly. The only problem I had to wait a little longer than I anticipated for a ride back to my office.

Excellent service from start to End I had a very tight schedule from work I call and made an appointment with sales associate Len Amato The car was ready for my test drive he gave me an additional option to test drive and explained the differences in each car. Once I chose a car the manager Mark Gerloff gave me a very fair offer for my trade I felt valued as a customer and I believe I made a good deal with the purchase of my Macan SUV . The finance department closed the experience with a VIP treatment they let me choose from different coverages and the credit approval was super fast and efficient. Overall the best experience buying a car in time, efficiency and transparency I definitely will recommend Porsche of West Houston to friends and family .

The best service that I have ever experienced. The level of customer car and follow up is just simply awesome.

Great team. will continue to visit for service and on future purchasing considerations.

Besides the high quality of the Porshe vehicles, which I've had the privilege to own several. I highly recommend Porshe of West Houston for their outstanding service and professionalism. My service advisor Jason Perales has always provided an outstanding service and kind attention to my service requirements. And for that, I am a happy and loyal Porshe customer.

If your looking for the royal treatment , talk to David . He is your man .

Excellent service and very timely completed. Good communication and updates.

David is an excellent Service Rep. He found road rash on my right low profile wheels and reviewed my documentation and reminded me that I had a policy to cover this. Excellent extra mile service. Thanks a a lot David!

Had a great support from the team looking for a Certified pre-owned Macan. The sales provided all information requested, great support. Still looking the options in the market before take a decision. Stay Safe!

Great great great great great great great !!!! B!!!!!!!!!!!!!!!!!

Ivan was fantastic to deal with he called often with updates and the whole process was so easy and very impressive I felt valued as a customer with an old porsche.

I have bought plenty of cars over the last 30 years but never have I had a more pleasant experience. I actually enjoyed it! Michael Pal was Knowledgeable, friendly, he even shared a can of iced coffee from his lunch box with me! I felt comfortable from that first conversation, he treated me with respect, kept me informed all week of the cars progress and worked with me to get a great deal on a great car. You have a customer for life.

Best car buying experience I?ve had in a long time. Honest, straight forward and delivered what they promised.

The personnel at the dealership is fine however I have a problem with what they choose to replace or cover when it is on the border line of being paid for by the warranty. I feel the dealership should really consider how much $$$ we spend there at their particular dealership. I have two Porsche vehicles that is serviced at your dealership. REMEMBER !! I will consider another dealer when I purchase my next one. In these times WE must patronize those businesses that appreciate us. I am paying very very close attention to that . All the service technicians are awesome but when they have to go to Mgr. Or whoever is above them to make the call on a service is where I have an issue. Customer service is key to keep your customers coming back especially when you go out of your way for a service that cost pennies to your dealership and can make a or break a customer coming back to you or providing a referral. Many of my colleagues drive your vehicles and some who patronize other Porsche dealerships in the city and we do talk about our experiences. I was not satisfied with the way my situation was handled regarding why my speaker is rattling in my Panamera .

Recent 2 year service on my Targa was great. Ivan kept me informed of status and the shuttle service was greatly appreciated.

We could not have been happier with our experience at Porsche West. Outstanding customer service and attention. We HIGHLY recommend Will Spires in new car. But we can not say enough nice things about everyone we dealt with at the dealership. Thank You Porsche of West Houston!

All the service was done on timely manner.

Ivan is very professional and patient with my request, he listened to all my questions about my vehicle and explained every possible reasons could cause the problems, he also fixed my vehicle in a very timely manner. Above all that, he called couple times after the repair to follow up with me and my vehicle. I would recommend everyone to Ivan for service. You won?t be disappointed. Ivan is the best service advisor ever!!

The total experience was excellent. Brandon Morris kept me updated on the progress of the Cayenne?s assembly during the COVID-19 pandemic which caused the shut down of the Bratislava factory for many weeks. He was diligent in having the vehicle prepared and ready as soon as it arrived at the Port of Houston. Brandon is skilled in customer relationships and very informed on the Porsche brands. He is respectful and professional. An asset to the dealership and Porsche.

Thank you Cody and Brittany and everyone else who contributed to the success of our issue.

Had battery of 911 replaced, and was surprised at what it cost. Expensive. Service though was excellent with Cody as my service rep.

Spectacular service. Bought the car through Porsche from an affiliated dealer. They brought the car to their moo dealership, completely serviced it, and even repaired rim scuffs at no additional charge.

All around g[d place. Service is good. Always wash my car when I bring it in.

Very fast and efficient. I made an appointment online, requested a loaner because I had to get to work. My loaner was ready and I was in and out in less than 30 minutes.

I purchased my Panamera in 2018 and have had exceptional service from Ivan and the service team The last service was just his week for inspection and routine maintenance. Given the challenges with COVID I was reluctant to bring the vehicle in. Ivan offered to pick the car at the house and conduct the service and return it back when completed This was going above and beyond! I did however decide to bring the car in myself and was quite pleased with the service quality, time to estimate and completion in need work, and the personal care More importantly the provisions to manage the COVID challenges including social distancing, face masks, pay online, vehicle sanitizing etc, and other preventive measures associated with COVID requirements were all in place. Thanks Ivan to you and the Porsche of West Houston Team!

The service department is always consistent with their good customer service.

Everything was great I got a very nice car as a loner and the whole visit over I was very pleasant

Service was timely and fully taken care of even though didn't have appointment.

I purchased my Boxster here and have had it serviced here. David Riddle is my service rep. I will continue to bring my car for service here because he and the team understand customer service. Everyone makes mistakes. It's how they are addressed that matters.

Ivan Clovis my service advisor is always , always welcoming , accomadating , knowledgable and professional . Ivan keeps me update with the status of my service if I'm waiting for my vehicle , Ivan also follows up after my service to make sure things are going well .

Thank you for the friendly service. I highly recommend Porsche of West Houston!

The service at West Houston Porsche was at the expected high standard with special care and precautions being clearly enacted due to the current Covid-19 virus. Work was completed in the stated time and to the usual high standard.

Brandon and staff are the best! He is knowledgeable and takes time to explain my purchase. Have recommended many friends.

Amazing buying experience. The only thing as exceptional as my 911, is my sales professional Khalil! Thank you Porsche of West Houston and Khalil!

Great experience, no hassel my vehicle was ready the next day. Cody was great

Thank you Jason my service was excellent thank you for taking great care of me during this covid- 19 time. I highly recommend your service! Thank you..

Jason Sabbath was the best sales person, he didn’t rush us and took his time, I’d recommend him to my friends & family.

Cody was helpful, responsive and followed through on the service.

Excelente and quick service I had an great experience with Michael, he was friendly and helpful. I was in and out of the dealer ship with in an hour.

Great service experience with very nice loaner cars. They could not have been nicer during these stressful times.

Very courteous and helpful staff! Would definitely use this dealership again in the future.

Great service experience with very nice loaner cars. They could not have been nicer during these stressful times.

Very professional and service was done faster than anticipated.

Great service as always. Prompt and friendly staff

As always the service interface was smooth, clear and on-time. Excellent service. Thank you, David.

Great job, great customer service too. Thank you fro the great service

I took my Porsche to West Houston Porsche for service and I received just what I was expecting which was a quality and professional experience. My vehicle was serviced and returned in a reasonable time frame.

Porsche of West Houston customer service always go for and beyond to make sure that the customer is please with the service provided.

They made my Porsche purchase a pleasure. Their service department is the best in town.

Outstanding and in keeping with highest expectations when purchasing a top-end sports car. The attention to detail and professionalism by the Sales Representative, Chris Sowell, continue to be a highlight in our recurring purchases of Porsches. Dealership is accommodating to all service and support aspects of vehicle ownership.

West Porsche is attentive, informative, and easy to deal with. Their service department and especially Service Writer, Cody, explains every type of service in great deal.

Jason Sabbagh did a great job of helping me with the vehicle selection. He went the extra mile getting the best value for my trade in and dealing on the "extras". A great bunch of folks to do business with!!

Good service ! I would recommend it !

Our salesman, Jason Sabbagh, was incredibly helpful and fair throughout our buying process. He and his team worked hard and were very considerate of our time. When I had to pick up paperwork the next day before catching a flight, Jason saw me drive up and met me at the door with what I needed. Top notch customer service.

I've always received good service from Porsche West Houston. Representatives are friendly, professional, and helpful.

The experience was great. Our sales person made our process go smoothly. Jason Sabbagh was our sales man and went out of his way to make the deal for us.

My guy was so professional

Service is amazing. Riddle rocks!!!

I came in interested in a 2017 Porsche Cayenne with low mileage. They didn’t have any in stock as these vehicles don’t stay long. I got a good feeling from Len Amato that he was going to take care of me. The next day Len calls and says he has a Cayenne that I have to see. I get there and there was a beautiful Cayenne with low mileage that looked almost new! They offered a fair price and a decent trade in price. We are very happy with our purchase and with the treatment we received from Len Amato and the dealership!

We recently purchased a new 2020 Porsche Macan S from Porsche of West Houston. Len Amato our Client advisor was absolutely amazing. He was most respectful, patient, forthcoming and informative. He went through every detail, various options and test drove different vehicles with us so we could make the best decision. The paperwork was simple and easy. We would also like to appreciate Mr. Scott Clark for going through every bell and whistle in the car most patiently and quite thoroughly. So glad we went to Porsche of West Houston and highly recommend this dealership.

Khalil was extremely helpful with the purchase of my BMW 440i. He went out of his way to help me and walked me through every step of my purchase. I highly recommend this dealership and Khalil for all your vehicle needs. Khalil ensured I was 100% happy with the car, no high pressure sales pitch just honest and friendly customer service. I will buy all my vehicles now through this dealership and with Khalil.

Wonderful sales experience at Porsche of West Houston. Will definitely go back. Love my car too!!!

Excellent customer service and very friendly staff

Great Experience.love the new cayenne.Thank you

I bought a used vehicle at Porsche West Houston. The salesperson (Len) was excellent. They displayed professionalism, open communications and reasonable cost. Buying process was smooth and efficient. I would be another car from this dealer.

I left a review right after I bought my Macan and did not rate them very high. Unfortunately I created this review without an account and am unable to update or edit that review, so I wanted to add another to reflect my recent experience. After my first experience and subsequent review I was contacted by the dealership GM who honestly seemed to care about my experience. She also rectified my issue immediately along with some some swag. Thanks! As luck would have it, my car needed some work. I was incredibly impressed with their service department, particularly Jolene and Cody, who are clearly great at their jobs. They managed to have the bulk of my costs covered by Porsche despite being out of warranty (by time, not miles). I am now happily a fan of this dealership and will gladly recommend them!

I TOOK MY CAR TO PORSCHE OF WEST HOUSTON, WHERE I PURCHASED MY CAR, FOR SERVICE. MY SERVICE ADVISOR, MR DAVID RIDDLE, WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE, LIKE ALWAYS. DROPPING THE CAR AND PICKING THE CAR UP WHEN IT WAS READY, WENT FAST AND SMOOTHLY. IT IS ALWAYS A PLEASANT EXPERIENCE. WOULD RECOMMEND THE DEALERSHIP AND MR RIDDLE AS SERVICE ADVISOR TO MY FRIENDS.

Excellent service and follow up. The sales representative was extremely helpful and the management at the dealership was very friendly and focused on the delivery of a good experience for the customer.

Even though we were purchasing a used, inexpensive, non-Porsche vehicle, our salesman, Mustapha, went above and beyond to make sure we were satisfied with our purchase. If you’re in the market, I highly recommend Mustapha and the rest of the team at Porsche of West Houston.

Did a good and thorough job with my car, also repaired several items which was still under warranty as it was a CPO car.

My wife hates car shopping, Jason made the experience pleasant. One of the best salesmen out there! Look forward to doing more business in the future. The dealership is ready to do whatever needed for your auto servicing & delivery. Also the waiting area is very accommodating.

Cali Sanchez was fantastic to work with. I really appreciate her help, integrity, and patience (ie: there was no drama when I changed my mind about which car I wanted - after they'd already "gift wrapped" my first selection. Thank you for everything!!!

As usual a professional organization at the service of Porsche owners or owners to be

Jason took my car for a regular oil maintenance on a short notice. I have to drive about 2 hours to get to the store, and when I arrived I was told that I needed more service and should come back. With my schedule and the long distance, that was something that I did not want to hear. Jason must have seen the look on my face. He then told me they would do their best to get everything taken care of for me. HE DID!!!

I had done some basic research online, but I was a walk-in where I was welcomed by reception and I was introduced to Khalil who showed me at least 4-5 cars along the lines and in the price range I was looking for. Test drove 3 cars and made a deal all within the space of a couple hours. Khalil was very attentive to my needs and a consummate professional with a palpable passion for the Porsche brand. Picked up the car a couple of days later and he gave me an in-depth tutorial before I drove off. The car had been very well detailed and met my expectations.

Jason was exceptional at his job. Great Experience and provided additional customer service after the sale. I think we got a great deal on the car, price, quality and low mileage

Always accommodating. Have been happy with them.

They are pretty nice. Doing a very very good service .

They keep my 2014 CaymanS in tip-top shape. They are friendly, efficient and very competent.

I have had outstanding service with Porsche of West Houston.

The dealership was ready for me when I arrived. The service was quick and thorough and the car received a complimentary wash.

Everything was taken care of without issue. Once car was completed I was promptly notified.

Friendly, knowledgeable and transparent in resolving problems and offering solutions

I was getting a defective tail light warning on my 2018 Porsche Macan GTS. My service rep, David Riddle at Houston Porsche West was quick to diagnose the issue, order the parts and get me back into my car.

Thanks, Ivan was great! Every thing was covered by the warranty.

My family and myself went to few other Porsche and Porche of West Houston and felt very welcome on both locations. Sales people were very courteous and knowledgeable. Starting from front desk to financing and delivery of the vehicle at the West Houston location was really professional. The service was so good that I can still remember Christopher Sowell, his Manager and Heidi at the financing were very exceptional. It was a great experience and we are now proud to be a family member of Porsche! Great luxurious SUV! My wife and family love it!

Work done on time and good follow up. This was just an oil change and a wash and wax.

Great customer I love it I bought a Honda Accord from this dealership and it’s wonderful

The advisor Jadon was very courteous and helpful. The overall service was excellent. Thanks.

The car was as promised. I thought the dealership was very nice and clean and well-kept. My salesman was also knowledgeable and very helpful. I enjoyed my visit. The young lady in the financing dept was also very nice to work with.

All good no problems or surprises

Made my appointment thru their fast and easy to use. Dropped off my vehicle with ease. Same day service friendly service. They treat you like family. Will never take my Porsche anywhere else. Look for Robert Perales for best service.

Mr David Riddle is an excellent service advisor. Appointment scheduled a week in advance. 2019 Macan loaner car immaculate, only 968 miles. Work was completed timely.

Best service rep. Good recall services done in a timely manner.

Very pleased with the service as always. Got my Cayman S? tire replaced in timely manner.

Excellent service from Jason , polite , efficient and respectful

Excellent service, on time, in and out and promise

Great staff and service with very good communication on work done, loaner car and pick up time.

Just had a phenomenal buying experience this weekend! We were at Mercedes west houston earlier in the day and because of their horrible customer service we immediately went back to Porsche. Our sales rep Scott Clark was amazing. He made me and my wife feel comfortable and we immediately knew we made the right choice with Porsche!! The wife LOVES her new Boxster!! Way to go Porsche West Houston!!!

This dealership experience has been one of the Best I’ve Ever had...Thank you Len Amato for putting me back on track and in the Perfect Car for me. Truly an Expert at what you do.

Great experience with Porsche West on my recent service/repair.

Excellent experience !!A must visit again

Prompt service. I am impressed. I will definitely go back to Porsche dealer again.

Good service in handling re-call issue. Service manager was proactive in keeping me informed about the lengthy time required to get the job done.

So helpful and friendly ♥️

Jason was very responsive, service was perfect. I would recommend West Houston Porsche.

Cody is extremely helpful. He personally help me clean the leather interior and educate me on how to clean and care leather. Thanks Cody.

Had a great experience buying a CPO Porsche with excellent assistance and service from Khalil Zaj. Fair in reaching a deal, responsive throughout and good after sales care. Went above and beyond in sorting an issue I found with the car after taking delivery. Paperwork was super slick. Very respectful of my time and very flexible with timing of test drive and delivery. Can definitely recommend.

I bought cars from several different dealerships but this is by far the best buying experience I?ve had

My husband and I had to get the horn replaced on our panamera and our Service Writer was Ivan and he basically informed us step by step. He was very informative and caring to our needs. We love the customer service at Porsche of West Houston 😍😍😍 and will refer our friends and family there.

Easy no pressure transaction. Highly recommended!

Thank you very much to David and the new manager over there at this location for providing me with a loaner car.

Parts Department staff went out of their way to make sure I had the right parts. Excellent service.

Had an excellent car shopping experience. Scott, the sales agent, listened to what I was trying to achieve and showed me only the vehicles that fit within my price point. We negotiated in good faith and settled on a deal for the vehicle I really wanted. They also made me a fair offer for my trade-in. I am very happy with my car and the experience.

The service is excellent and very timely! The people are great and very accommodating to your needs. Ivan has been great with my service. A special thank you to Cody as well! Thank you, Michael K. Forte’

Brandon is AWESOME! His attention to detail and customer service is THE BEST.

This is the 3rd used car we've purchased from Jason Sabbagh in 2 years, and his professionalism is exceptional. We've purchased 2 Porsches and 1 Lexus - all in great condition and at a fair price. Jason is a good listener and helps you find just the right vehicle. Phil, the manager, is also wonderful to work with.

Excellent service by David Brewer and Ivan Clovis.

Good fast service

Cody's customer service was great!

A little slow to wrap things up compared to the original schedule that was provided, but service was well performed.

Everyone at Porsche West Houston make you feel welcome and are eager to help get you what you are looking for. Scott and Woody are second to none and will get my business for years to come.

Great service. Will go back for any and all issues with my car.

Service adviser worked with me on a difficult rim, tire and alignment issue. Allowed me the time to source a replacement tire after the rim was repaired. Kept me updated during the process of the repair and was completed as promised.

I drove to the Porsche of West Houston dealership to have 2 rear tires checked because of low tire pressure indication. Upon inspection it was discovered that 2 rear tires had nails in them. I needed these tires changed as soon as possible and given it was 4pm and getting late in the day, Ivan Clovis, pulled all stops to take care of all my needs. He was super professional and very helpful and courteous and made a difficult situation very pleasant.

Porsche West was quick and courteous. Mario’s team in Parts is fantastic!

Good Service. Immediate attention. The personnel is kind and proactive.

staff was excellent all around from the porter to the parts manager. high reviews to everyone!

Ivan, in Service, is great and always easy to work with. He will get your car taken care of!

Ivan was great at being transparent in terms of letting me know when my car would be ready, and what to expect.

David Riddle took good care of us when we had the Panamera serviced recently. Kept us well informed.

Outstanding service along with personal attention. It was a great experience buying from Porsche of West Houston.

Very good. I waited for the car. Didn’t take long. Service done to car: first oil change, check all fluids, check tire pressure, & complimentary car wash.

I called the day before thinking my battery was low on voltage. The told me to come in the next day, which was great news. I met my service advisor David Riddle when I pulled into the service bay, handed him my key and he did the rest. He gave me a quote for the work, he kept me completely update on how the repair was progressing. I was back in my car with8n two hours and the car was spotless. Excellent service!!!

Had my service done here and they were very professional and prompt from the first phone call through keeping me informed on when I could pick up my car, which was within the estimated time period. The lounge area was very comfortable and well stocked. I would definitely recommend Porsche of West Houston!

Great thorough service for your Porsche.

Outstanding in every way - great chocolate chip cookies!

Ivan Clovis was extremely knowledgeable and helpful. The repairs were timely and my car looked brand looked brand new.

Incredible experience from start to finish. Nina and Brandon were both great and worked hard to get me exactly the deal I needed in a short time frame to fit my busy schedule. All around marvelous customer service and the best experience I have had, to date, with a car dealership. I give them my highest recommendation!

Ivan in service has been super nice when we bring in the Macan. He has always been helpful when service has been needed and received a loaner when necessary for repair.

Everyone was very nice. Ivan Clovis was my service representative and he was very professional and attentive to my service needs.

Always a great experience. Customer friendly and personal.

woow excelente servicio bien amables encontre lo q buscaba gracias

Brought my car to this dealership for a yearly inspection. Service was very fast and kind employees. Waiting room has good coffee too which made it all the more enjoyable. I would return for another inspection next year.

Ivan is one of the best service advisors I have ever had and Porsche West is incredible. I didn’t even buy my car from them but they treat me great!

Ivan was friendly and a big help on service needed. A++

After an awful experience trying to buy a used 911 GTS from a local dealer, I reached out to Porsche West Houston about a CPO GTS that they had for sale. I purchased the car within a few days and had it shipped to Seattle. The car did not arrive exactly as described cosmetically, but Porsche West Houston has worked hard to fix everything using the shops of my choice. They haven't argued or tried to negotiate partial reimbursement for the work that needed to be done to meet my expectations. I've worked with Jason (on the sale) and Phil (to fix the issues when Jason went on vacation) and have had an exceedingly pleasant experience. I'd recommend Porsche West Houston to anyone.

I've bought a Porsche from 2 of the 3 Porsche dealerships in the Houston area and all that I can say is that I'm sorry that I didn't buy from this dealership on both occasions. Honestly, if you are looking for a Porsche do yourself a favor and go see Kahlil at Porsche of West Houston. Fastest, easiest, most conciliatory up front deal I've ever had the pleasure to be a part of. Kahlil goes above and beyond anything that I could have ever expected and has earned my business for life.

I took my 1999 Carrera to Porsche of West Houston to have them run a diagnostic. I checked the car in with Ivan. I was impressed with Ivan's professionalism and communication. Ivan kept me informed of what was going on with the car as they checked it out over the next several days. Initially, I was worried about bringing my 1999 Porsche to a dealership, but Ivan treated me with the same respect that I would have expected had I just purchased a 2019 Carrera. When I picked the car up, I had the opportunity to speak directly to Victor, the mechanic. Victor took the time to address each of my questions and concerns, which ultimately led me back to using Porsche of West Houston for additional work. Victor and Ivan were able to resolve all of my issues quickly and cost-effectively. It was a pleasure working with each of them and I look forward to using Porsche of West Houston for any future issues I have with my car.

Just an oil change but terrific service and customer care

The salesperson found a vehicle that he believed would fit our needs. Although we thought at first it was not exactly what we wanted it turned out to be the perfect vehicle for us.

Great job on servicing my car. Staff was very nice, friendly and knowledgeable.

Great support team, specially David Riddle is always kind , friendly and accommodates customer need. My one year old love to play in kids section while car being repaired. Love you team.

A recall on the vehicle was swiftly taken care of and came away with a clean car and reassurance of continued reliability. @160K miles on a Cayenne S

The service representative accommodated my schedule and the repairs were completed correctly and on time.

I took my car in for 10,000 mile/1 year service. Service manager was very attentive and courteous. Did a great job on my car.

David Riddle was very helpful in diagnosing the fault with the PADM (dynamic mount) of my 2014 Cayman S. He then very patiently outlined corrective actions, but more importantly, answered my detailed technical questions regarding the PADM fault. My thanks to David.

Great experience in purching a new Porsche. Knowledgeable sales team, found the car with the option I wanted.

Cody and the rest of the service department at Porsche West Houston, exceeded my expectations again with sound advice and great recommendations for parts and service.

My car was broken into and they repaired it in a timely manner. Thank you!

Excellent all around communication and service.

Ivan the service representative was resourceful. He took time and researched to obtain the most feasible price for a replacement part on my vehicle which is no longer under warranty.

Everyone in store are nice and professional. Great Service! Much better to other dealerships. Thank you guys!

Always greeted with a smile and a helping hand!👍🏻

My 2018 Panamera battery went dead in my garage. They towed it in did draw test and replaced my oil. Got car back clean and ready to hit the road!

This was the easiest car buying experience ever. Lachlan was wonderful to work with and made the whole purchase, from test drives to comparing models, a really fun and pressure-free time. Even the paperwork process with finance was a breeze. I will recommend Porsche of West Houston to friends and family, and definitely suggest they go see Lachlan. Five stars all the way.

It may have been us purchasing my dream car, but Brian was equally enthusiastic. He made sure our selection met the list of “must haves” options. His love and confidence of Porsche vehicles is obvious and added to the excitement of the day.

Best sales experience ever keeping in mind I’m not located in USA , bought a used vehicle from MR Khalil Zaj which by the way has given me best service of sales and after sales , hope it’s the last deal to do with you guys , keep it up Khalil wish everyone learns from you mate.

Ivan is professional, knowledgeable, explains what needs to be done, very helpful and pleasant.

Phil is excellent. Car had some issues but they fixed the problems and did so with grace and class. What more can you ask for?

I have been a customer of Porsche of West Houston since December 2016. The service department is by far one of the best that I have experienced. The group knows what it means to be “customer focused”! Jolene F. and Cody Z. have always ensured that we are completely satisfied with the service. Highly recommend!!!

I can't say all my experiences have been all good. There is some people who are just not willing to help..but you do find one from time to time..From purchase to service.

Cody and the rest of the Porsche West crew did a great job on my car. They were there to answer my questions regarding the service work being done and got me back on the road. I highly recommend Porsche West for all your service needs.

Awesome service! In and out with no problems and the waiting area/private rooms were very accommodating. Would totally recommend to service your Porsche at West. ...Another great experience with Ivan (service advisor) and Porsche West. Got me in same day with a rental and had my car back to me within a week. Incredible service. Ivan is the best.

Coty was wonderful. I came in without an appointment because I needed maintenance quickly before a road trip I was taking with my daughter. They got me right in and did the full maintenance and fixed one of my sensors within a couple of hours.

Another great standard maintenance appointment for my diesel Cayenne. The Porsche of West Houston's service department always goes above and beyond! Shout out to Cody, David and Brittany for their friendly and professional service!

Incredibly cooperative and made the purchasing experience very positive. I would recommend Porsche of West Houston!

Customer service has been exceptional. I really like my service advisor Cody Zobac. I think the maintenance cost on these Porsche’s is outrageous! I’m not quite sure why a little plastic reservoir to hold my window washer fluid would cost almost $600!!! That to me doesn’t make any sense.

I’m a complete girly girl when it Comes to maintenance on my vehicle, so I love being able to schedule an appointment and they take care of me without having to say a whole lot about the issues I’m having. They just put me in a loaner , which I love considering I have to driver over a 100 miles to the nearest dealer ship ...and they just give me a call once my baby is all fixed up And don’t hassle me if it takes a few days to pic her up at my earliest convince..A1 service all the way around

very fast and effiecent service he did his best to make the service as fast as possible

I brought my 2002 911 new purchase in for that important post purchase inspection. Had an ignition switch issue. That was taken care of. Invited the service dept to look around for all the rubber gaskets etc that a 80.000 mile car is going to need replaced. Tightened my belt and waited for the pain. No, I was told - your car is in good shape, no repairs or maintenance items noted after the no charge inspection. Plus ten percent off the ignition switch repair. Welcome back to Porsche. See you next year for scheduled service. Thanks Ivan, Cody, and crew. Appreciate the good service.

I have purchased 3 cars from West Houston Porsche in the last 12 years . They have great service and great people ...

It was very pleasant experience and I enjoyed it. People are friendly & make me feel part of the family ?

Errol was so helpful! Made the test drive really informative and fun! Will be purchasing from him soon!!

As usual Cody kept me up to date the whole time on the status of my car. Great service as usual!

I have been taking my Porsches to Porsche of West Houston (formerly Don McGill Porsche) for over 15 years now. Everybody from the sales staff, parts department and especially the service department have always exceed my expectations. Have there been problems, yes, have there been times when a loaner was not available, yes, but it is usually because people keep the loaner beyond when their car was done, which has a snowball effect on the next customer whom had a reservation for service and loaner request. We are all human, trying for perfection, just like Porsche brand, but there are always things that can be better or improved and Porsche West Houston always does the right thing. Good job again.

Everyone is so professional and friendly at this dealership. My experience has been amazing!

Ivan was an awesome service advisor. He was professional, courteous, and knowledgeable.

I will give Kudos to the Porsche of West Houston team! Jason was professional, prompt and on the ball with my Pre-Owned purchase! Smooth transaction and he worked to minimize my time in the office closing the deal. Finance team very efficient. And the car was in really, really clean shape when I picked it up!! Yeah:)

Great, timely and very professional. Ivan addressed all my concerns and followed up.

I bought a new car and traded my old car in over my lunch break. These folks get things done in a friendly, efficient way. Never one bit of pressure,

Purchased a used 911 and brought it to this dealer for an initial service. The service writer and mechanic took time to learn and evaluate the car and set up a proper profile prior to service. They were unhappy with how the vehicle's computer linked up with the factory scan tool, so the car was reflashed and brought up to proper working order -- at no additional charge. The car was fully inspected and I was advised of any deficiencies or potential issues. Everything was handled professionally and without pressure. All in all, a good experience.

Blowout on freeway. Roadside assistance was super nice and hassle free. Service advisor David Riddle was super as always. Tire was replaced under tire insurance and car repairs were made under warranty. No charge. All good.

Great customer service by Cody! Was able to get my Cayenne Diesel in on a Saturday for an oil change, which made this task easy! Many Thanks!

Cody and all the service group, activity everyone that works there are great. Well trained. Won’t go anywhere else.

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

This was my first time in Porsche West Houston for any type of service. David Riddle and Brittany Troxell were exceptionally friendly & helpful. This time I only needed a key replacement/key programming, but I will be going back for future oil changes and maintenance services. It was a busy Saturday morning, but every one there was pleasant and helpful.

Just recently purchased a 2017 Porsche Cayenne from Porsche of West Houston. My sales advisor was Benny Bui. Highly recommend working with him as he took the time to answer all my questions and gave me a thorough review of all the car's features. The car is amazing and is everything I was looking for in a SUV. Thank you Benny!

Brian was exceptional with professionalism and customer satisfaction

Outstanding buying experience. Errol and the rest of the Porsche of West Houston team were fantastic. They made the car buying process easy and enjoyable.

David Riddle is an outstanding customer service rep. He bends over backwards to ensure my service experience is the best it can be. He's personable and has good follow up skiill sets. Let's also include the technicians in the back ... I appreciate they know my name and provide outstanding workmanship to keep my Porsche running well! These are a few reasns why I keep coming back to Porsche West Houston; it will be 16 years next month!

60,000 mile service handled professionally and on time.

The Panamera is the second car I have acquired from this dealership. Cody, my service advisor has been excellent in getting repairs done correctly the first time and on time on the Panamera, recently in for its first service and the 911. Both Porsche cars have been remarkably reliable and so far service visits have been for routine maintenance. Thanks Cody and Porsche of Wet Houston for a great experience.

David and the team were outstanding! I was given a warm cup of coffee and a separate office to conduct business while I waited!

They never disappoint. Have purchased 3 Porsches from them and will continue.

I TOOK MY CAR FOR SERVICE, AND WITHIN 1 1/2 HOURS I WAS LEAVING IN MY FRESHLY WASHED PANAMERA4. THE SERVICE REPRESENTATIVE WAS VERY COURTEOUS, VERY HELPFUL, AND MADE THE EXPERIENCE A BREEZE. THE CAR HAD BEEN SERVICED AND IMPECCABLE. I WILL BE BACK WHEN I NEED SERVICE AGAIN.

I bought my car from Benny. He gave me a great deal, and he was very accommodating to my schedule and needs. He went completely out of his way to make sure I was happy, and the dealer even paid for a malfunction on my car after I bought it. I recommend that anyone who needs a car to go to Benny.

I cannot thank Jason Sabbagh and Phil Sotolongo enough for all of their help with purchasing my amazing car! I would absolutely buy from Porsche of West Houston again.

Great, efficient, and friendly service. Called to get state inspection and in less than an hour was taken care of.

Jason Sabbagh was great salesman to deal with and made the purchase of my used Porsche seamless. The car more than meet my expectations. Thanks again Jason

Very attentive and helpful. Great customer service!

Porsche always knows how to treat its customers. I don't think I will ever drive a different car!

Called That morning and they got me in and out within an hour and cleaned my car

Great people with friendly approach. The only reason I don't rate service 5 stars is the tiered pricing alternatives they offer. The approach makes the pricing of additional services obvious and they appear exceptionally expensive. Understand we are talking Porsche, but some of the prices are just too high.