Brian did a great job. Wonderful experience. would refer a friend easily. good attention to detail. good attention after the sale.

Made appointment for inspection easily and convenient. I was received promptly at the appointment day and car was delivered at the promised time nicely wash. Very professional team.

Have had three different cars serviced there since 2009, they are always great and very friendly.

I recently bought a CPO 2016 Porsche Pananera from West Houston Porsche. The Entire process was exceptional. I did my research via their website and contacted them for an appointment. Khalil Zaj (client advisor) responded immediately. Once i arrived all was in order and the process of physically seeing the vehicle and then making decisions was smooth and orderly. Khalil was knowledgeable and answered all my questions. The following people were also very courteous and helpful - Mario Perone (Parts manager), David Riddle (Service manager) and Nina Tapias (Financial manager). I would highly recommend West Houston Porsche.

Brian Herlin and Nina worked very efficiently and answered all my questions.

Always great service. They go out of their way to be accommodating.

I had an absolutely perfect experience purchasing a car from Porsche of West Houston! I recently purchased a car from this dealer and from start to finish the customer service was incredible, and I never even had to go to the dealership. Jason Sabbagh, the salesman I dealt with, took care of everything - he answered all my questions thoroughly, promptly, and sent me every photo and video of the car I could have ever asked for! Having been through the process of being an out of town car buyer before, this was hands down the best experience I have ever had. Highly recommend the dealership, and if you go there I absolutely recommend asking for Jason Sabbagh to assist you with buying your next car!

I had two defective tires, one had a screw, the other a bubble. The tires were ordered and the car was ready, washed, a couple of days later. My service rep, John, is very thorough. He's doing research for me now on the tires!

This is the start of my buying experience here. But so far great service!!!

Whole process went very smoothly. There was no pressure to add options and the negotiation itself was friendly and professional. My advisor at Porsche of West Houston was Jacob and he did a great job keeping me in the loop regarding production and delivery. I changed the build twice before it was locked in and that was easy, too.

Excellent, top-shelf service from this establishment. Lachlan is the best in the business and takes care of his customers as if you are family. I love my Porsche and these guys keep it running marvelously and that's why I'll keep coming back buying porsches from them!

Went there to get recall issue fixed. Service was on time and courteous.

Thank you David Ye, a very nice, friendly and knowledgeable Ambassador in West Houston Porsche. Appreciate your taking care of my purchase.

I bought my first Porsche, a 2013 CPO 911, with the help from Khalil, who was very patient and helpful to show different cars and explained the differences among them. He did not make me feel pressured to buy any car that you got from some car sales person. Whole process is nice and smooth.

Alex, the sales director and Jacob , my sales associate, both were very helpful, informative and most of all very attentive to my concerns. This was the best car buy experience I have ever had. No pressure , just excellent customer serviice. Jacob answered all of my questions and followed up a couple of days after the delivery of the car to make sure everything was going okay. What a fantastic team. I will tell everyone I know that is in the market for a Porsche to buy from this dealership. I am so happy that I did!!!!

This was the most amazing experience ever!! My sales guy Khalil was the best he took very good care of us,im not the guy who knows everything but if you want to be treated like family ask for Khalil!!

thank you so much Khalil for helping me get my dream car!!!! highly recommend :)

I recently purchased a Chevrolet Silverado 1500 from Porsche of West Houston. I am extremely pleased with with my salesman Jason Sabbagh. He was very polite, friendly and did not beat around the bush. I told him my numbers and we were able to come to an agreement very quickly. This has been hands down the best buying experience I've ever had and I would recommend it highly.

On time, excellent work and friendly staff. Five stars.

Normally, I never write reviews (neither good nor bad ones). However, I had an amazing experience at Porsche of West Houston buying my very first Porsche and felt, therefore, compelled to leave a review. Khalil helped me throughout the process and he was outstanding. He was very patient, helpful and gave me his honest opinions on all the models I considered. I truly enjoy my first Porsche and am very grateful to Khalil and his team for their help. I definitely recommend Porsche of West Houston and am sure to return once it is time to get me next car.

I go there time to time for routine check ups and need for my Cayenne Turbo. Nina Tapias, David has helped me with my need in past and my experience has been awesome all the time. They also have private office area when waiting, if you have work to do on your laptop. All I can say that Porsche West maintains professional staff.

Porsche of West Houston did an awesome job repairing/ servicing my 981.

My 981 is in immaculate condition after being repaired/ serviced at Porsche of West Houston.

Excellent service work and excellent communication with David during the entire process. He kept me informed from start to finish. Very satisfied customer!

We recently purchase a pre-owned Cayenne with the help of Jason Sabbagh. He was wonderful to work with - knowledgeable, professional, friendly, and understood our purchase parameters. We found the dealership to be efficient and professional on all levels.

We recently purchase a pre-owned Cayenne with the help of Jason Sabbagh. He was wonderful to work with - knowledgeable, professional, friendly, and understood our purchase parameters. We found the dealership to be efficient and professional on all levels.

Let me start by saying "Nobody NEEDS a Porsche." They are expensive to purchase and maintain. That being said... Porsche of West Houston is incredible. From Sales to Service our experience with three cars has been amazing. Errol Hughes has been great to work with on getting the deal done. Our numerous visits for routine maintenance have been handled by David Riddle. He is outstanding and has worked with me every time regarding alternate transportation, pickup time, short notice, etc. I live 40 miles away in Clear Lake so it is inconvenient to go to this location but I would not consider going anywhere else as long as David takes care of us. I might have to go see Errol again too... This time we had to pick up the car on Saturday and Britney took care of us. It was like she was waiting for us to walk in the door. Billing and delivery was very quick with no surprises. Very well done on all counts. F. Smesny

Bought first Porsche..great experience with sales..will see about after sale experience..Thank you

Frendly staff and a great coffey machine to the left of parts desk. Small showroom, and pressing the SUV's market button fairly hard. Overall, it was worth the time to stop by. They also hosted a Posrche car show over the July 4th weekend and was much appreciated by most all that attended and thoes whom were showing their "baby's". I have never see so much car wax and microfiber towels going to work on Porsches in my life, it was fairly impressive and somewhat scary.

Great service, quick and easy! Thanks!

Thanks Cody for the quick turnaround on my flat tire replacement and for teaching me how to manually open my door in the event of an emergency!!

cool

Lachlan was a great salesman to work with. He was straight forward on the pricing and we were able to strike a fair deal for both of us. He picked me up from the airport and ensured that all the paperwork was set for me for a quick signing. He also arranged the shipping of the car back to CA as he drove me back to the airport. Efficient and painless. Cheers!

Scheduled an appointment online which was very convenient. You do need to plan a couple weeks ahead if you need a loaner vehicle.

Great experience, great session guy.

Brian was an amazing sales person! He did a fantastic job making sure we understood how to work my new car.

The car buying process was made very easy and comfortable with Jacob as our knowledgeable representative. We appreciate the time and dedication he put into finding a vehicle that suit us without any pressure. Highly recommended!

Good experience! Definitely I will come back for any future purchase.

The most painless car buying experience ever! Brian was superb!!

Great customer service

Our sales person, Jacob, provided us with outstanding service and attention.

Jason the salesman was awesome. We were buying the car from out of town and he was honest and accurate on all the details. We will buy the next car from him also. I would recommend him to anyone.

Very Good - John was excellent! I brought my car because when I called to get information they had time for me and answered my questions.

Even tho my car was not brand new, I still got the royal treatment from Khalil!!! He made buying my car so fun and positive and threw in all sorts of cool extras that other dealerships didn't even know existed. The additional 60k warranty they gave me is the best in the country (bc I shopped around afterward) and not offered by any dealership near me. It's amazing! The rim protection policy, some gap protection policy of sorts, they all came WITH the purchase, no additional money, and best of all they were described to a T and I left with the literature on them. I am so excited and relieved that i was able to find Khalil and Porche of West Houston. Between him in sales and Nina in financing, I could not have dreamt of a better scenario and experience... thanks so much guys :)

I have been going here for many years for all my Porsche service.I have always been extremely happy with their service as well as their service. My service representative is usually Cody. He is the best.

Excellent service. Delivered on time and on estimate

Great customer service and thanks for all the help. A+++++

courteous and well done, performed in a timely manner

Great service as always! Quick turnaround and fixed.

Everything was fine but I suggest the protective papers placed in the car when being serviced as well as the service tag be removed prior to turning the car over to the customer.

My wife and I recently purchased a Cayman S from Porsche of West Houston. Khalil was our sales advisor. It was a very pleasant event - helpful information, investigation and description of purchase options and no pressure. Khalil's laid-back, easy going demeanor made for a relaxed, stress-free experience. His help has extended way after the purchase in attention to my wife taking the car to be washed and to answer any questions she may have. The toy room to occupy our 4 year-old didn't hurt either.

again, david was excellent and fast on the service of my car. cody also helped. great guys to help service the car.

Purchasing a vehicle can be stressful, however, Jacob Wilmott at Porsche of West Houston, made the buying experience a pleasant one. Jacob is very intelligent and informative, without being aggressive or pushy. I appreciated his helpfulness very much and he continues to take my calls and questions. Thank you Jacob.

My salesman, ie Porsche Global Brand Ambassador, Jacob Wilmott, was very friendly, intelligent and informative. I very much appreciated the fact that he was not aggressive or pushy.

Perfect service experience; no waiting for loaner, car was ready ahead of expected time, well executed work. Thank you John.

Errol Hughes has sold me three new cars and has been very accommodating and pleasant to deal with. Service Advisor David Riddle has always provided excellent service and is always ready to take care of us.

Recently purchased CPO 911. My sales consultant was Khalil. He was a consummate professional who had a great knowledge of 911s and helped me with no pressure. He gave me plenty of time to look through the car and answered every questions I had. I would highly recommend his service if you are looking into a CPO Porsche. And I also had great experiences with Ulysses at Service Department. I had some minor trim piece issues on our car and he took great care of me and my car. Car was repaired to exact specs and came back to me flawless. He respected my busy schedule and accommodated my needs in timely fashion. Overall Porsche West did a great job and will be my first choice when I need my next car.

I highly rate Porsche of West Houston for great service and a positive car purchase experience. Tri did a great job including the follow-up service. Michael

This was by far the best car buying experience I have had to date, and I have bought and sold a lot of cars. I had the pleasure of working with Khalil Zaj on the purchase of my car. He went above and beyond every step of the way. If you are in the market for a new car, I highly recommend Khalil!

I picked Khalil as a salesman after reading his on-line reviews. I can't say that he sold me the car since I was already ready to buy one. But, he drives almost the exact car that I wanted. Khalil helped me a ton with Porsche's endless options. It took about two months but I got exactly what I wanted. HUGE THANK YOU Khalil!!

Brian Herlin is the consummate Porsche salesman. He knows the brand and the cars and enjoys imparting his knowledge and passion for them. He made the buying process a pleasure.

I had a an amazing experience here the employees are very helpful and generous. Especially April and Khalil they made me feel welcomed and they were highly efficient I would recommend this dealership to anyone !

Great Experiance! Great Car!!

I love my new Panamera. Benny was awesome. He went over all details of the car and made the car buying process very uncomplicated. I would refer any of my friends or family to Porsche of West Houston.

Went in for service on my Porsche and Both John my Service advisor and Phong were great help and went above and beyond me expectations. Would highly recommend this service department.

My husband and I were shopping for a new car to accommodate our growing family. We happen to be in the Woodlands and decided to stop by Porsche North of Houston to take a look. Our experience there was horrible. We were treated like we weren’t worthy enough to purchase a Porsche. The salesman Efan, was arrogant and made us feel belittled. That steered us away from purchasing a Porsche. We decided to give Porsche West of Houston at try and SO GLAD we did! Our experience at Porsche West was PHENOMENAL!!! We worked with an exceptional team, Khalil Zaj, Phong Bui, and John Hsieh. Khalil was a pleasure to work with, very friendly yet professional, wasn’t pushy, and most importantly didn’t belittled us. We built our car, Khalil gave us weekly updates on the progress. The car was delivered before the promised date. Khalil introduced us to the service team. We were greeted by Phong and John. Phong and John are very polite, professional, and knowledgeable. We knew we are definitely in GREAT hands. Phong and John were able to answer all my concerns about servicing our car which definitely help us make our decision in purchasing a Porsche. We had our car worked on adding tint and some accessories. We received our car back at the time promised, freshly washed, and waiting up front for pick up. Our car was even ready before the promised time. John contacted us when our car was ready. I feel confident having Phong and John taking care of my new Porsche. People make a huge difference Khalil, Phong and John definitely made our experience at Porsche West EXCEPTIONAL!! This is the type of experience I want to rave about to my family and friends. We will definitely recommend all our friends and family to Porsche West!!! This is our first Porsche and will definitely not be our last!!! We will be a repeat customers at Porsche West of Houston. Porsche of West Houston provides top notch service!!!!

We were shopping for our car at another Porsche dealership but ended up buying our car at the Porsche of West Houston. Our salesman Khalil Zaj and service manager Phong Bui and service man John Hsieh was super nice and very helpful. They answered all our questions and advised us the best opinions. I highly recommend these guys.

The assistant manager was able to help me immediately, pinpointed the mechanical problem, ordered the part, and scheduled my service. Everything flowed so smoothly.

John was terrific in solving the problem that I was encountering in my Porsche Cayenne GTS. The attention was immediate and thorough. I did not have to wait to even speak to him when I drove up as compared to BMW service advisors. Totally satisfied.

I was starting to look at Panamera. I dropped by the dealership to take a look at what they had. Kahlil came right out and started showing me the cars and educating me about the features of the various panamera's. I met with him and talk to him several times as we were looking at the various cars that came through their certified pre-owned inventory. I'll let a couple good deals get away from me and then I got serious. I called Khalil and told him to find me a car. And by the next morning he had the car that I wanted ready to go. I'll recommend calling Khalil at this dealership if you're looking for a certified pre-owned Porsche. We are very happy with our experience.

John took very good care of the appointment and my car was fixed in just a few hours. A shuttle was arranged to take me back to my office and then to pick me up when my car was ready.

Excellent service. Special recognition for John Hsieh for courtesy and professionalism. He pointed out to me that the car was already covered by Porsche's extended warranty so I shouldn't have bought the third-party extended warranty package that another dealer sold to me. I got my money back!

I was leery about visiting dealerships because of how they are all about making money "stealer-ship", but yesterday's visit made that statement false. I had called the dealership because I had some kind of issue with my 987.1 coolant and David (Service) told me to bring it in ASAP. He walked me through the process and interviewed me with questions to help diagnosis the issue. Needless to say, this process was an easy fix and I was out. Cheers to you Mr. David (Service), I appreciate your guidance and quick attention to detail.

David was great to handle an issue of my car in a very professional way. He prepare the loaner car for me and the whole process was smooth.

Always fast and courteous.

Excelent service.

Amazing service overall. Had sereval things looked at / changed over the last 2 years under CPO. Everything has been perfect with them.

This is the 3rd Boxter we have purchased. This was by far the Best experience we have ever encountered! Tri Nguyen & Benny Bui were great! Very helpful and informative! We would definitely recommend this dealership! On a previous visit to the service department Cody Zobac was amazing & very helpful!

Best car purchase experience ever.

Very pleased with David Riddle: professional and fast communication. Emailed him for service request and took care of me the next day. Top notch service!

Great Service! Great Experience. Simply Fantastic... Thank you

I purchased my first sports car from Lachlan Collins at Porsche of West Houston. Wouldn't you know the exact car I wanted was 1,200 miles away and I had no real experience buying a Porsche let alone one where I needed to get on a plane to inspect the car and close the deal. Lachlan treated me honestly and with great patience. He was open about every detail of the cars appearance and he and his manager immediately took care of any issues I had to make the car perfect. Initially I was out of my element but now I must say the overall experience was comfortable and well managed. I rate this establishment as excellent!

Recently had my 2001 Boxster S serviced at this location, and I highly recommend Porsche of West Houston for service! I drove 107 miles for the workI was having done. David Riddle and Brittany Troxell took great care of me, and all the staff there were super friendly. In the future when I purchase a second Porsche, I will absolutely start my search here.

We purchased our car from Porsche of West Houston and our experience with Khalil Zaj, continues to be exceptional!! We recently scheduled an appointment for an oil change with the Service Side of the dealership. We continue to be pleased with the excellent customer service and atmosphere of this dealership - with all staff. David Riddle, Assistant Service Manager made sure we were taken care of as well as ensuring the service being performed was completed in a reasonable amount of time. It appears we have finally found a dealership that "gets" customer service. Job well done to all!!

I recently purchased my Macan from Porsche of West Houston and was impressed. From the receptionist, to the salesman Jacob and the financing manager everyone was professional and very knowledgeable!! A+ establishment

The dealer, Khalil, really didn't "deal" much. He was set on a particular price and wouldn't budge much. I bought the car anyhow, but probably paid too much.

David was my service representative and he did an excellent job.

Thanks to Cody any issues can be resolved. Dave, Raul and his team did excellent job explaining all particular aspect of 911 mechanisms. Omelette was delicious. Thank you Porsche West for organizing this event.

Porsche west Houston did a tremendous job with the service on my 2016 Cayenne. Would definitely recommend to all Porsche owners.

Errol Hughes at Porsche West Houston is an excellent salesman. He is friendly, knowledgeable and dedicated. He goes out of his way to make sure all your needs are addressed. I highly recommend Mr. Hughes and the dealership.

Great follow through on a back-ordered part. Time to repair and friendliness of the staff were noticeably different. Thanks Cody.

Awesome group of service guys there. They bent over backwards to accommodate my hectic schedule and get me and my car reunited. Highly recommended!!!

responsible and reliable service. On time, good communication on repairs. David Riddle is an excellent customer service representative.

Great response time, courteous assistance. Very pleased with service after moving to a new city.

The whole experience at Porsche West Houston is positive from top to bottom. If something is not right , very rarely, they make it right. When getting service they under promise and over deliver.

I've had very positive experiences with service at Porsche of West Houston over the past 2 years. They are professional, thorough and always get the work done on time at the agreed price. They also only do what is necessary. I have have never had them push for work beyond what I request.

Jacob was awesome, professional and polite at every turn. Wonderful experience all around!

Jacob was proffesional and polite at every turn. Wondeful experience all around!

Excellent and prompt service

I have the pleasure of owning a 2017 cayman sport. My salesperson was Jacob. I came wanting a cpo and jacob had me drive the cayman s. He was fantastic and worked a great deal for me on the car. Thank you for answering the question i should have asked. Top notch experience.

Our service at Porsche Of West Houston with Khalil Zaj was amazing. His customer service and sales skills was great. Khalil Zaj should be General Manager at Porsche. Billy and I would like to thank Khalil Zai for his service making and closing the sale of our beautiful Car. I highly recommend you request Khalil to be your salesmen when purchasing your new or used Car.

Reliable, practical, affordable

I recently had my 911 in for service, and I thought they were exceptional. The service was quick and friendly, and they provided a nice loaner (a Macan) while it was being serviced. The service was done on time in one day. I will use them again for service in the future.

What a great dealership and staff. I literally despise going through the car buying experience in general, and this place made me forget all about that. My salesman Jason was extremely accommodating, along with facility which had a play room for children, I had all three of mine there. Will continue to buy from these guys.

I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil invited me over - with no obligation or pressure to buy. I landed within 45 minutes. Khalil very patiently in the next one hour took me for a test ride, explained every feature of the car etc.,. By this time my mind was made up. Next, we got on to pricing. Khalil was totally disarming - he showed his cost, and then asked me to name my price now that I know his cost. Sort of turned the tables !! I had no intention of haggling and went with Khalil's generous offer. Further, Khalil threw in a lot of freebies . I walked out with the car - having gone there just to enquire ! I have visited the showroom quite a few times later - every time Khalil has been unfailingly helpful, with many things. Great experience - highly recommended

Top notch service by David!! He was a pro from the beginning to end!! My husband was extremely happy with the customer experience and we will call the location home!! I also commend David for being a man of faith and allowing us to pray with him.

Best service ever, very professional and informative. Love my Cayman S!!

Very pleased with car purchasing expierence and customer service at this location.

Jacob is the best salesman we have ever met. Great customer service

Outstanding service and communication by Cody, my service rep. A great experience all the way around.

Jacob is knowledgeable, personable and kind. He was very patient when I was trying to decide on a Macan or Cayene. Rather than telling me what he thought I should have, he asked questions which helped me finalize my decision. He is awesome!

My search is over. I've finally found a Porsche Cayenne S Hybrid that does great-looking. Tri Nguyen is simply AMAZING.! If I could give Tri Nguyen 10 stars l would. This was my first time at Porsche of West Houston dealer, he is the impeccable customer service. I've recommended Porsche of West Houston dealer to someone else who have loved it too. Don't miss out. Book your appointment today with Tri Nguyen. You will know how a amazing he is.💝

Excellent sales rep, dealership and I love the car. The salesman was on top of everything and made my experience with Porsche of West Houston enjoyable and professional.

We LOVE our new Cayenne! We had never leased a car before, and Porsche of West Houston carefully walked us through all the steps involved. Brian was extremely knowledgeable about the car and its features and made the learning curve manageable for a couple of 60-Somethings. He even provided a ride home when we needed one. We are stoked! Thanks, Porsche of West Houston! Jan C.

Cody was a pleasure to work with. The service was done correctly and West Houston Porsche provided me with a quality loaner at no cost.

When I considered buying my first Porsche, I was looking for a client advisor that I could trust and a dealership that was interested in my long-term satisfaction. I worked with Khalil Zaj and his knowledge and patience were essential for making my purchasing experience as seamless as possible. This is a top-notch, professional dealership and I highly recommend you stopping in to understand its differentiators.

Excellent service adviser, did the appropriate work and made sure it was covered by warranty

I have been a loyal costumer at Porsche West Houston for 2 1/2 years. Whenever I need my car to be serviced, I only go to this location. The employees are professional and never miss to greet me at my car. My vehicle is always done in a timely manner and waiting in the lounge area is no burden. The inside of the dealership is in pristine condition and the snack area is always packed with goodies.

First time visiting this service department. I found the service personnel to be professional, courteous and informative. Good customer service by offering to have a driver drop you off to home/office and pick you up when vehicle is ready.

The dealership is amazing. Great snacks. And be sure to work with Tri, hands down the best salesperson I've ever worked with.

Excellent communications, description, explanations and one-on-one throughout the whole purchasing process! Khalil is a pro and he has excellent knowledge of all the car details and purchase process. Easy! In and out in 2 hours!

Very professional! Khalil was excellent! Great communications skills, no-hassle, detailed explanation of car itself and purchase process! In and out in 2 hours!

I did business with dealer (Jacob W.) Very professional from beginning to end. Professional transaction process were I was extremely satisfied with the outcome of the trade and new vehicle. And as far as the car (Macan GTS), it couldn't be better, enjoying every bit of it and certainly a great vehicle.

Great service department. Willing to show issues found, and helpful. Would recommend them.

Great experience - got car delivered in time and service experience was great. David was a very knowledgeable resource and very helpful.

David Riddle did an outstanding job taking care of my service needs.

Consistency! That is how I will sum up the service of this dealership. Consistent superb service and offering a client a work office while waiting for the car!

I've ordered Porsche rated tires from TireRack to be delivered directly to Porsche West Houston. It was delivered, replaced and aligned quickly and efficiently.

Great service, sales manager was knowledgeable, and I enjoyed my experience with the finance department.

Great customer service, very detailed walk through, very informative

Great customer service, very detailed walk through, very informative.

Everybody at the dealership was a top professional. Carlos, Errol, Rick, Jacob, Cody and the receptionist were great. They made buying my new 718 Cayman the best experience I have ever had buying a car.

Cody in service was excellent in providing top quality service and was professional and timely in servicing my Turbo S. He is always on top of his service dept.

Great car buying experience all the way through. I worked with Jacob who was a real professional and was easy to work with as a salesman.

I live in Austin and drove to Porsche West Houston for a great deal on a Honda Pilot. Cleanest car I've ever owned even over a new one. My sales person, Lachlan, was incredible with his communication and knowledge. The entire purchasing processes was a breeze and I was in and out in under an hour. I would have no problem recommending Porsche West Houston for a vehicle purchase!

Outstanding service, as always. Also returned my car sparkling both inside and out.

Nina is a great add to the Service Team. Very timely response.

Great service! I would certainly recommend to friends and colleagues.

I took my Boxster in because it squeaked when pulling in my driveway, my key had lost a button and because there was a rattle when going over bumps. All 3 issues were covered by warranty and the bearings at the top of the springs that needed replacing to fix the squeak had to be flown in. Everything was handled as expeditiously as could be hoped. I was kept up to date on the state of repairs and my service rep really went out of his way to help me out. Everything was above expectations! Thanks!!

Good quality service which was performed to my satisfaction. I scheduled my appointment to accommodate a loaner car, but was disappointed when I arrived at the site when I was inconvenienced and given an inferior substitute.

I purchased my car without traveling to Houston to actually view it up front and personal. My sales person was Natali Rodirguiez and she was very straight forward and honest so I decided to trust her representation of the vehicle and it shipped to Georgia. She was on the money and the car was delivered as expected. We need more people like her.

Great job by Dave and Chris on my PSE installation for my Cayman S. It sounds fantastic! The pony cars are lining up to hear.

I am very please with my purchase from Porsche of West Houston. Khalil Zaj and the staff were very accommodating to my needs. This transaction @ PWH was the very best car buying experience ever. Khalil, thanks for a no hassle experience.

Very quick and thorough. Washed car as well.

Friendly and knowledgeable staff ready to help and answer any questions. Easy car buying experience.

Another great service experience with Nina at the West Houston location. She quickly got us checked in, set our loaner up, and had me out the door in 10 minutes! For a vehicle that needs to be tightly maintained it's very nice to have that level of service every time!

Great customer service.

Best service experience, as always, at West Houston Porsche. We are long time customers and Cody has always taken wonderful care of all of our Porsches. Mario in the parts department is also a great source of help and information. We only take our Porsches here.

I had worked with Errol for a few months looking for a very specific Cayman S. He came through with flying colors and the entire process from test drive to drive out only took two hours. I highly recommend him and the Porsche of West Houston team.

Absolutely amazing service with the new management, great communication and punctual. Very impressed with the change. My Cayenne was brought in for service and David Riddle went above and beyond!

Excellent service! 5 stars... **********************************************

Service today would have probably been a 4 star but Roger definitely brought it up to a 5 star. I approached the service desk and no one was at any of the desks, Roger saw this and came from outside to tell me he would find a service person. Once the service person came in, they directed me to the cashier. No one was at that desk, but Roger once again saw that and spoke to me saying he would find someone and he did. Porsche is always top notch! Thank you Roger for doing an outstanding job!

I just bought a vehicle at Porsche of West Houston. I had an excellent experience. My advisor, Tri Nguyen, provided a professional, efficiency and personalized service. I would strongly recommend this dealership.

Awesome service and very accommodating to your needs.

Excellent. Nina was fantastic!!! Very customer focused, great follow up, very professional.

Took my 9971.1 for service appt. on my cabriolet top. I had pleasure of meeting my SA, David Riddle. He took care of me and my beloved car. Price is steep, but that's Porsche service. Thank you kindly Porsche of West Houston!

Khalil was awesome and was very prompt in providing the information while i was dealing with him remotely when i found the car we are looking for in their website. He picked my phone call and helped out all the way to get the car we are looking for . When we visited showroom , he was very patient and courteous and stayed all the way with us till the deal is done. Way to go! .

My experience has been a great one. I will highly recommend my family and friends to Porsche of West Houston. My salesman went above and beyond his ability and knowledge too make sure that I, was please and satisfied with my car. He walk me through the whole process. I have purchase many cars in my life, but never had a great experience like this. I highly recommend this salesman. He is the best. Thanks for Everything! Joan Hughes

Easy to schedule service, provided loaner car, quick turn around, quality work.

The facility and the personnel are both perfect. David was great to work with. Knowledgeable and friendly.

Cody got a navigation/connect issue resolved quickly, good experience.

Porsche of West Houston - We had a TPM problem showing odd things about tire air pressures. I was concerned and contacted David Riddle of Porsche of West Houston. David was able to get someone to look at the car quickly...and then decide the best course of action. Really appreciate everything - high quality support and timely.

PWH always goes above and beyond to fix your car. I never wonder if they 'did things right or forgot something'....waiting area is also great too.

The purchase of my first Porsche car was made extra special by the extremely friendly, responsive and professional service by Jason Willmot. I look forward to my Porsche driving experience.

I recently purchased a BMW m4 from this dealer. Khalil Zaj was my sales man. I am a Georgia resident and this is my second car from Khalil. My first one was a BMW 435i and the one I just got is the BMW m4. My credit profile is thin, great no faults just short on history. But they made it happen for both of my cars it might have taken a day it might have taken two, but the amount of effort and work that was put into my deal was much appreciate it. Usually other salesmen would try and brush it off. Just give you the honest truth hey, you cannot afford it maybe you can but your credit is short we just can't. No this guy went above and beyond to make it happen. And he did. My payments are always on time and they know I can afford the car. I just needed some help with financing. At the end of the day, the same car I bought from Khalil one year ago, was traded in with the same salesmen that I got it from and purchased another awesome vehicle. I found that alone to be supercool. Anyways Porsche houston west thank you so much for the excellent work that you guys did, and thank you so much for working with me beyond my expectations or anyone else's for that matter. Thank you! I'll see you guys again next year.

The team was excellent they worked really hard to make the deal happen. It took couple of days but that's only because my credit is fresh. They are opening doors for me and I appreciate their trust and commitment into making this deal happen! Khalil Zaj was my pre owned sales man. He truly worked hard for the deal and at the end of the day hey got me what I wanted for the price I wanted and was comfortable with. Thanks guys

Great job and service

When I first came to this dealership to purchase a vehicle, the experience was horrible. If you come for sales only speak with Jorge in new or Khalil in used. The other folks I had dealt with have been nothing short of horrid, and I raised this concern to the GM, and she was very receptive and helpful. I have been servicing my vehicle here as it is the dealership closest to my house, and the service experience has been amazing. Cody Zobac is who I use for my service, and the manager Phong Bui always makes an effort to be involved in making sure everything goes smoothly and to my liking. These two folks have turned around my viewpoint of this dealership. Cody is very straightforward and honest, and is reasonable. Phong is very professional and knowledgable. I am not sure who the other folks were using (wouldnt be surprised if they are the same people who gave me bad experience), but these people I have listed are stellar.

I've owned two Porsches and have taken them to this dealer for service. Excellent service and never any problems or excuses. They're not cheap but they do good work.

Great service and very helpful and accommodating staff. Definitely no complaints.

Service has been always satisfactory for my current and previous Porsches

Great service. Very accommodating and helpful staff. Absolutely nothing to complain about.

I went in for an oil change and it was very efficient!!! Very kind service from Nina. Would recommend!

Buying my 2013 Toyota highlander was so easy with porsche of west Houston. I greatly appreciate their service and honor of my time. Mr. Khalil was very helpful. It a very nice experience; I would highly suggest this dealership.

The best Porsche service and dealership! Nina is wonderful - She takes great care of us right away and we never have to wait or issues with our vehicles. We love the friendly, warm and professional service we get everyone we bring our car in for service We will defiantly refer anyone who's in the market for a new car there -we can't wait to get our new Turbo911! Thanks, you guys are the best Porsche dealership and service department in Texas! William & Chloe Roberts

Jorge Olivas is awesome. Great customer service. Always.

Purchased 4 Porsches from Porsche of West Houston over the years, 3 from Errol Hughes. Very professional team. We have been extremely happy with the buying experience and the vehicles themselves have been superb.

I had a positive experience during the purchase of a 2017 Porsche Macan. Scott Clark, the sales rep, was very knowledgeable about the vehicle, took me for a test drive, answered any all questions. Very little typical back and forth. I felt I received a fair price on the car, and a fair trade in value on my old vehicle. I look forward to being a Porsche owner. My first one. Thank you.

2006 C2S Cabrio; I had pads, rotors & tires changed on all 4 corners. I also brought a few of my own parts for the service team to install....which they did to my satisfaction. The customer service was great. I received a very timely reply to my request for an estimate. The service rep was extremely friendly and accommodating. I am very pleased with the work done by the service team and I thought the price, although not cheap, was very competitive..even compared to quotes I received from some of the independent shops & other dealers. Based on my experience I can definitely recommend Porsche of West Houston to service your car.

Nina, the Asst Service Manager, is excellent. She works hard to make sure that the service experience is a great one

Maintenance and warranty work was completed as promised; car was delivered to me washed and cleaned inside. Service representative, David, was very engaged and knowledgeable in the whole process; followed up with calls to explain where we were in the process and if there were other issues. He ensured I was fully informed of my warranties coverages and my upcoming maintenance schedule. This experience was astronomically better than when I brought my old 911 to the dealership a number of years ago.

I recently bought a Porsche Macan through Porsche West Houston. This was an amazingly smooth auto purchasing experience. Errol Hughes was excellent. When I called to discuss Porsche West Houston's inventory and my ideal car list, he listened closely, identified a potential match and offered to bring a car for my consideration. Within the hour, he arrived with a car that not only met, but exceeded, my requirements. Decision made win minutes, he worked with me and the Porsche West Houston office on my purchasing arrangement, including matching the interest rate offered through my credit union. After the purchase, he described the features of my new car in detail and assisted in getting the car set up to meet my needs. I am very happy with the car and my purchase experience with Porsche West Houston.

Service staff was good and did a good job accommodating my needs and performing service on my car. Cody always does a great job assisting me.

Porsche of West Houston has a beautiful used car showroom. All the salespeople were friendly and helpful. The car I purchased had been expertly detailed even down to the engine . The sales people in the Porsche showroom were interested in the used car I purchased. I would not hesitate to recommend this dealership for the purchase of a new or used car.

Great experience.

Amazing Car and Amazing Sales Person. David Yi help me out to find the best car for me. He took time and was patient. thank you again.

Very easy purchase experience. Quality of service was very high.

Cody is Excellent Service Manager and does a great job on our call

Brought my 2011 911 here for its 70,000 mile service. This is a checkup and oil change with fluid top offs. They add an engine additive and windshield treatment and see if any codes are coming from the computer. $400 for this. Since this was my first time for a scheduled service it was worth it to ensure nothing was wrong with the car I bought this year. They were courteous and professional, and they cleaned the 911 too. I was hoping for more feedback when they were done, but my car had a clean bill of health so no news is good news.

Overall my experience was not bad. The sales guy was friendly and respectful. The deal is as okay but not great. The branch was friendly in general. Overall I would recommend this dealership.

I bought a used car from Tri Nguyen, and he has gone above and beyond to make the process a highly positive one. In fact, everyone I spoke to or worked with was both professional and approachable. Unless something drastically changes, this dealership will be my first stop and first recommendation for all future car purchases.

I was treated like a VIP at all times. This dealership went out of its way to creat a great lasting impression. Errol was fantastic.

Just recently purchased my wife's "dream car" from this dealership. Probably the best experience I've ever had buying a car. No high pressure, stress, or feeling like I we were an inconvenience to anyone. I originally visited the dealership about 60-days ago and was greeted by Khalil, my salesperson. He is a true professional at his position. We felt like we were working more with a friend and not a typical car salesman. Since our purchase Khalil has been there for me with various questions or suggestions on our new car. Great communication without any pressure whatsoever. I will highly recommend Khalil and this dealership to anyone that will be looking for any type of new/used car. Thank you again Khalil!!

Have someone on site on Sundays....things to happen on Sundays too....#servicecentersundays..

The whole process was seamless! Kahlil was very patient, and informative. I absolutely love my car and would go back again in the future!

Khalil is an excellent Porsche Ambassador. He is one of the best representing Porsche.

They did a great job and had the car ready when promised.

Diagnosed an unusual noise coming from the rear axel area of the vehicle. Upon isolating the problem, parts were ordered and the rear brake motors were replaced in a timely manner. This was a fairly complicated project and the mechanic did an excellent job.

All the Staffs are awesome. Dan kao and Tri Nguyen is the best. Thanks for your help guys. I love my new car!!

The service was done very timely and efficiently. On the previous survey that I submitted, I mistakenly put rating of 1-star which I meant to be 5-stars. Thus I re-did this survey to reflect the correct 5-stars rating.

My experience with Porsche West Houston was great as usual for the past 10+ years for both my new and 10-yr old car. Cody is an excellent service representative. My salesman Erroll is attentive even when I am there for a service visit. All the staff are excellent in customer's service.

By far one of the BEST test driving experiences my Husband and I have ever had! We are looking forward to the day we can finally pick our Macan up!

This was an excellent new car delivery experience! Jorge Olivas far exceeded our expectations by explaining everything in detail and by making the buying experience enjoyable!

My rear drivers shock absorber started leaking on my 997 C4S. It was certified and I took it in to let Porsche have a look at it. Brian, as always, was fantastic and Cory called Porsche who agreed they would replace both rear shocks under warranty. Exceptional service as always and treated with the upmost respect. My car was returned to me immaculate. Thanks again guys, you are awesome.

We were searching for an SUV and this was the only dealership that treated us as a true customer. Jason Sabbagh, our sales person, was very respectful and extremely knowledgeable. We had such an easy experience and will come back every time.

I want to buy my first Porsche 2010 Boxter base 60000 miles $21000 its good price ???. Help me please !

Great 10,000 mile service on my Cayenne! Love the car and the service team was great! Thanks Nina!

I purchased a certified used Panamara from Porsche West Houston. The car runs great but I had a couple minor problems with my PCM system and with some lights. After several visits to the dealership they installed a new PCM system and a new computer module that corrected the light problem. All of this was done under warranty and I was provided with a Porsche loaner while the work was being performed.

Great experience, superb service from Jorge & Pete. By far the best sales given and even continue to give brilliant after sales service. Cannot speak highly enough, these 2 chaps are an asset to this dealership they made the experience a real delight. Thank you best sales men EVER!

Excellent experience, staff is very professional and no pressure whatsoever.

Service Supervisor Mr. David Riddle is a very nice guy and took very good care of my car and informed me the status of the service at every stage. Outstanding and exceptional service from Mr. David Riddle. Apart from that, the staff at parts department are very pathetic.

Great professional service with fast results. David was attentive to my car problems and offer solutions that were what I needed. He could have provided me with what I thought was the problem. He informed me of a better solution that resulted in a savings for me. This is putting the "customer first". Thanks Porche of West Houston for having David on staff.

Recently purchased a used porsche 911 and in all aspects from sales to sevice, the experience was exemplary. Khalil was my sales person and he was professional and accommodated every question and request. The facilities were excellent with great staff. If you wish to have a wonderful experience while car shopping, go to Porsche of West Houston.

Excellent, convenient process for service. kept me up to date on progress and were prompt on return of vehicle.

I recently bought my vehicle from this dealership. The first time I came here, I was greeted by a salesman after waiting for nearly an hour. He let me test drive a car and when I returned, he was nowhere to be found. It was on a Saturday and he might have had other customers, so I just chalked it up to that. Three weeks later after negotiating through emails and text, I met Khalil ZAJ at the dealership. He was very courteous, polite, straight-forward, and patient. I bought a used vehicle so I had an independent inspection done and he had no issue with it nor was in a foul mood by it (it took over an hour for the inspection). During the inspection, he had to step out for some time and was nice enough to text me to let me know he had stepped out. Nothing but good things to say about Khalil; can't say the rest about the other salesman or dealership as a whole. Thanks Khalil for making my car buying experience worthwhile. I gave them 4 stars due to my first experience there, or otherwise it would have been a 5.

I recently bought my vehicle from this dealership. The first time I came here, I was greeted by a salesman after waiting for nearly an hour. He let me test drive a car and when I returned, he was nowhere to be found. It was on a Saturday and he might have had other customers, so I just chalked it up to that. Three weeks later after negotiating through emails and text, I met Khalil ZAJ at the dealership. He was very courteous, polite, straight-forward, and patient. I bought a used vehicle so I had an independent inspection done and he had no issue with it nor was in a foul mood by it (it took over an hour for the inspection). During the inspection, he had to step out for some time and was nice enough to text me to let me know he had stepped out. Nothing but good things to say about Khalil; can't say the rest about the other salesman or dealership as a whole. Thanks Khalil for making my car buying experience worthwhile. I gave them 4 stars due to my first experience there, or otherwise it would have been a 5.

We got our Chevrolet Tahoe from Porsche of West Houston, on 7/2/16. We experienced the most outstanding customer service we have not encountered when purchasing a vehicle. We met Jason Sabbagh and as soon as we saw him we knew we were in for quite an experience. His friendliness, courteousness and easiness to go about things let us know that we were at the right place. We had been looking for a Tahoe for about three months. We shopped every single Chevrolet dealership in town with no luck and certainly not the type of service we encountered at Porsche of West Houston. Our experience at Porsche, took the right amount of time we had taking into consideration. We appreciate the treatment we were given, Jason made us feel at home. The purchase of our vehicle was an easy decision to make since Jason and your dealership provided us with all information we requested and needed. We want to thank Jason and Mr. Rick Canales for a great experience at your dealership. We hope to do business again. Mr. and Mrs. Contreras.

The sales person - Jason helped us a great deal during our buying experience. He accepted our offer and provided excellent service. A+++

Service was great and within the estimated time.

David was responsible for managing the service of my car. He and the team at Porsche West Houston did a fantastic job! The car was in for it's routine service, and they found a few little additional items that needed repair, so it was a very effective one drop off service appointment, which took about a week once parts were ordered, etc. Now, having my car back, it is running great and I am pleased with the service. Friendly, knowledgeable and professional, with good communication on the status of the vehicle throughout the service period.

David was responsible for managing the service of my car. He and the team at Porsche West Houston did a fantastic job! The car was in for it's routine service, and they found a few little additional items that needed repair, so it was a very effective one drop off service appointment, which took about a week once parts were ordered, etc. Now, having my car back, it is running great and I am pleased with the service. Friendly, knowledgeable and professional, with good communication on the status of the vehicle throughout the service period.

The sales is very helpful and try his best to get my car I wanted and two months earlier than promised. He is very good and I will recommend him to my friend . In addition, he explained all the features before I purchased the car and further deliver the new car to My home in person and spend hours to demonstrate all functions to me. He made a follow up phone call to me telling if I need any more assistance , he will meet me the dealer at any time.

Comfortable waiting room, all repairs explained, saw the issues while the car was on a lift, pricing was as estimated.

Jason was excellent to deal with! Would buy from him again and the Porsche of West Houston.

Thank you Porsche of West Houston for coming to our anniversary party and making it awesome with your BEAUTIFUL cars !

One of the most difficult task that ever confronts a 911 owner is to release their cherished possession to a service center. Thanks to the Service Manager Phong Bui and Service adviser Cody this was an awesome experience. My vehicle was serviced in a manner consistent to the finest in customer services and appreciation. My vehicle had the annual service performed and was returned sparkling clean. A complete review of any future services needs was noted. This is the first time that I can truly say it was indeed a wonderful experience to have my prized vehicle serviced. Hats off to Phong for insuring such a pleasant experience. I am looking forward to my next schedule service.

From the Moment I stepped in the door I was taken care of Immediately in a timeless manner. Everything was seamless and very transparent. Jason Sabbagh and Brittany Huynh exceeded every one of my expectations. I cannot recommend your dealership enough.

This is a great place to go window shop. Great hardware, friendly staff; what more do you need?

Cody was very professional and got the maintenance done in a timely matter.

We needed some work done on our Cayenne GTS, and David was outstanding in explaining the service, getting the work done quickly, and making the pick up seamless and quick. Thank you David and Porsche of West Houston

PORSCHE DEALERSHIP SHOWED ME LOVE MANY CARS TO CHOOSE AT FACILITY HELPFUL STAFF THROUGHOUT CAR FACILITY ALSO FAIR PRICING FOR ECONOMY AND LUXURY PRE-OWNED CARS

First time using this dealership. David did exactly what he said he'd do. Used shuttle service due to last minute appointment. No drama and Luis was courteous.

Got there, they fixed my problems and got out of there. David Riddle did a fantastic job at guiding me through.

Cody Zobac, Service Manager, is the best. I went in for my oil change based on a pre-set appointment. Cody advised me that this would take longer than the 2 hour timeframe originally mentioned to me. He got me a service loaner and was very accommodating. The service was done right and my car was delivered clean and tuned perfectly. Thank you to the tech as well who worked on this.

Excellent Service!

Me. Khalil Zaj was so professional and truly cared about my needs instead of just selling me a car. If you want someone trustworthy he the right person for the job.

Absolutely amazing service with the new management, great communication and punctual. Very impressed with the change. My Cayenne was brought in for service and David Riddle went above and beyond!

Brought my Cayenne in for oil change maintenance. David my services rep went over and above to provide excellent customer service. Once i was there for oil change he took into consideration maintenance that was coming due in the immediate future. David arranged for me to have a loaner and helped take care of additional maintenance that would have required at least 2 more trips to Porsche West. The fact he saved me 2 trips in Houston's traffic definitely calls for 5 STARS!

Had a nail in my Boxster S's rear tire and it was replaced without any drama. Good waiting area where I was able to watch the English soccer team loose to Ireland!

KHALIL ZAJ is great! very knowledgable, and helpful.

I recommend Thai dealership to everyone! The service is great. They pretty much treat you like family. They don't harass you as your walking in. They let you shop at your pace. And the price was unbeatable!! I had a great experience!

The staff and the service adviser David was a breath of fresh air. He was on task from the time I dropped the car off until I picked it up. He made sure that the car was washed to my satisfaction. Thumbs up to David and the whole team!!

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

Purchased the car over the phone. Flew into Houston, test drove the car, signed all of the papers. The also served us breakfast and we were on our way in an hour. Great car buying experience. Could not have been better!

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two-year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

Great group. Great car.

Probably one of the better experiences purchasing a car. The dealership includes a folder in every car with the car fax report and what they did to get the vehicle ready to sell. Haven't seen that anywhere else. Wish we could have negotiated the price, but overall the price was the best price for that car based on the research I did. Definitely consider going back to this dealer if I need another car.

David took great care of me in a pinch. Than you! Will return in the future :)

David Riddle does a fabulous job...every time. Thorough explanation of service required. Made sure I was comfortable and had anything I needed while I waited for service. Provided a ride to breakfast and the car was done on time as promised. Cleaned and vacuumed.

Jason was very knowledgeable, helpful, and kind. I would definitely suggest him if you visit this dealership looking to buy a car.

It's a lot to mention, you really need to experience it, by stopping by at the Porsche West Houston-I went for a TestDrive for a New Porsche Macan and Cayenne, from the moment you arrive -you feel invited to experience first class cars, excellent customer service and they really listen to what you are looking for and meet your budget, I ended up buying a Porsche Cayenne from Jorge O., and love it, he did a fantastic job explaining all the details of driving a Porsche vs others, I own a MBenz and by far Porsche has exceeded my expectations.

This is a wonderful facility and great customer service! I am so used to lower service standards these days, but Porsche of West Houston is amazing!

Brought my Macan in for a noise coming from drivetrain. Service dept very accommodating and helpful. Received a loaner during repair work and whole process was very easy and straight forward. Problem fixed and was even able to pick up my car on a Saturday. Thanks for fast and courteous service.

The Salesman, Errol Hughes, was wonderful to work with. Very helpful in choosing just the right options and trim combinations. He is extremely knowledgeable about every aspect of the car. The final paperwork was well organized and efficient.

Just an oil change...Was completed timely while I waited.

The whole process first class from start to end. They went out and found the type of car I was looking for when they didn't have it in their inventory. Then they gave it the Porache CPO.

Great personal attention during my scheduled 2 year service

went on schedule .

Very timely ! Clean facility. Friendly staff. Kept us informed

Cody has always taken good care of my Service needs and has been very Flexible with my Schedule. Now David has joined the team he took care of researching my purchase of the Macan and found out I purchased the tire warranty package. ( I forgot I did that ). And saved me $325.00 Great customer care!!!!

Everyone there was professional and helpful, but not like I was going into a Kia dealership so I would just expect everyone to be professional and helpful. Showed up without an appointment due to vehicle acting up throughout a 1300 mile road trip over the weekend. Within 24 hours dealer got back to me saying could not find anything wrong with vehicle, so a quick turn around in getting to it. Dealer suggested I come and drive it with a mechanic to show them the issue. Apparently my vehicle is a wizard because it had zero issues during that drive and still none many days later. Really the only complaint, outside my vehicle being a wizard which would be more manufacturer related than dealership, is the service adviser bluntly telling me my car has no turbo when I said it had a boost making problem. I know i am not the sharpest stick in the bundle but I am at least smart enough to know the vehicle is turbocharged. Regardless of what he thought, he should have handled his response better, but perhaps he had not had his daily coffee yet.

My experience would have been a 5 star review but on pre-owned vehicles they are Not Certified/No Warranty need to stand behind their brand. The vehicles need to be Certified it will make customers come back when they want to purchase another vehicle.

I love my car! Part of owning a great car is having somewhere you trust to take it for service and repairs. The service department at Porsche of West Houston are the best. They are honest and kind and they do great work. My Porsche diesel cayenne is the best car I have ever owned and the team at Porsche of West Houston keeps it at its best.

Came in for my first service for my Cayenne. They made it comfortable, easy and quick while I waited. Excellent service from Nina.

Porsche of West Houston is always very nice, honest and fair. I trust them with my car and it's a pleasure to do business with them. David was my representative and he was very helpful and smart.

excellent service until all issues are cleared, loaner vehicle and prompt updates

Excellent service experience and facilities. In particular, Nina did an excellent job.

We walked into Porsche of West Houston dealership late on Saturday evening just to check and test drive some Cayenne SUVs. As soon as we entered the premises, we bumped into a pleasant and very knowledgeable man, Randy Miller. We got in late and decided to utilize our time in a very efficient way. We narrowed down cars and decided to test drive the Cayenne Turbo. He drove us, and demonstrated all the nitty gritty details of the Turbo. We were impressed. There was no pressure, and he worked with us to build the car of our specifications and looked nationwide. We finally bought the car from the inventory at this dealership. Very pleasant experience. We also liked their manager, Marianna Brasel, who told us about this Porsche Experience Center in Atlanta, which has a special track to drive and test out all the possible things that a sports Porsche can do. Incidentally we were traveling to Atlanta the next day and somehow found time to visit the Experience Center. Even though we could not get a slot to test drive on the track, we tried the simulation and took a tour of the premises. We saw the famous 918 Spyder here. Thank you Randy & Marianna of West Side Houston for the smooth experience.

My Porsche Panamera went in for an intermediate service and we were offered 3 levels of service basic to Superior, we chose superior however basic met the requirements of a Porsche intermediate service. Another benefit was that we get 10% off the next service cost. We booked in advance which meant we reserved a loaner which was very helpful. My wife was met at the vehicle and our daughters car seat was removed and fitted top the loaner. Throughout the day we were given updates by our service Representative and the car was ready as promised late on the same day, although we elected to collect it the following day. When my wife went to collect the car our daughters seat was removed and installed before she even asked. Thje car runs fantastic and we will continue our loyalty to Porsche West Houston. Thank you Nina for a fantastic service experience and to Porsche for doing it properly.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could find one that was in near perfect condition. I came across a used Miata at Porsche West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could I find one that was in near perfect condition. I came across a used Miata at Porsche of West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

Great service. Friendly people. In and out pretty fast.

Excellent service and follow up by Nina Tapias, also provided an overall service evaluation at no cost..

work done on my car was as discussed and on time. they also cleaned the car and I enjoyed the loaner provided.

Top notch dealership, Randy Miller is a great Porsche sales Rep.

I've had my car for a couple of years and this time around I had a much better experience. The service person was very cordial and attentive. The service and timing was superior.

Greeted as a valued customer, service staff listened to my issue and got a technician to visit with me. Checked with me to give service updates. Cayman O2 sensor fixed happy Porche owner.

Brian in Service was on top of the Customer Service! My SUV was in for one of the big 40K inspections but he kept me informed and delivered as promised. Thanks Brian!

Great service department. Cody and Chris always take great care of my Porsches including my 993 and my Spyder.

I've owned a 1998 993 C2S since Feb. 2001, and have had it serviced at Porsche of West Houston since then, from 4800 mi to 42000 miles. I've dealt with 3 different service advisors and two different mechanics and they always go out of there way to help and accommodate my needs for service and repair. While the costs of service are higher than an independent service provider, you get excellent service and real attention to detail. I would have switched long ago if it wasn't for their excellent customer service.

Did 30K maintenance and it was done quickly while I waited in their lounge.

Very good experience from the first visit. Unlike other dealerships I didnt feel pressured to purchase anything. Very relaxed atmosphere.

Purchased a brand new Macan. Sales to Delivery was very friendly and smooth.

Khalil was very helpful in finding us the perfect 2016 Macan S. He listened and understood exactly what we wanted and delivered at an attractive price. Well done - highly recommend!

These guys are always great! Can not say enough good things about them all. Thank you so much for the loaner vehicle. I appreciate you all. As a show of my appreciation I brought it back clean and with a full tank of gas. Hope other clients will do the same.

My service agent Mike was awesome. Everything went smoothly and he was very friendly, He went out of his way to help me and I appreciate it. The only area of weakness was in the Parts Department.The agent was helpful but the cashier was out for her lunch break and no one in that department knew how to cancel part of an order or refund it. I had to wait quite some time until they found someone to walk them through the procedure via phone.

Unlike Porsche North the dealership able to take in my vehicle the next day after my problem kept in contestant touch with updates and was a pleasure to deal with

I recently bought a cayenne S in Porsche of West Houston. I felt the staff was cordial and patient particularly for a potential client with no track record of wowing a Porsche before. I must have spend a few hours before making a decision and throughout the process the sales rep was a available to answer all my questions and to show me the cars in stock. Delivery process was fine despite some delays with my paperwork.

Overall, the purchasing process was OK. Was initiated via internet and i have to say that communication was much better before the sale. Some things were promised to be complete by pickup, but were not. With time, these things were done. To be honest, the pickup time was only a day/so from purchase, so not much time and it included a Sunday.

We were interested in the Porsche Panamera and found a one-year old certified pre-owned car online at Porsche of West Houston. The purchase experience at any car dealership starts and ends with the sales person and Randy Miller is excellent. He is both knowledgable and passionate about Porsche cars and he provided just the right amount of information and enthusiasm for us to get a deal done that included trading in two late model sports cars. He came to our home to perform the trade-in assessment so we didn't have to shuttle cars back and forth. The paperwork process was efficiently handled in five minutes and the new car introduction was thorough without being boring. If you're in the market for a Porsche, see Randy Miller.

Excellent service! My service attendants were extremely accommodating and friendly.

Nina Tapias provide outstanding support the day following the Houston Floods regarding my damaged Panamera

Very happy with the service, Best staff , Best Cars ?

Great service and washed my car after replacing my flat tire

Very pleasant. Said it would be longer than quoted wait time for repair and gave me a loaner car.

Very courteous and timely service center. Location wise, it is in a very good spot.

I have been a customer for 10 years and I am always treated with both professional and personal respect. It is the main reason why I bought my second car from Porsche Southwest last July. It is great dealing with the same company and people for both my cars.

i had already had my car serviced exclusively at Porsche of West Houston, but Nina Tapias has added a level of service that raised the bar further. She is the best service advisor anywhere. She was helpful, direct, and prompt. Great job on all fronts.

Nina and the entire staff at the dealership are top notch ! Everyone was extremely courteous [making sure I was comfortable, etc.] and polite. In addition, Nina kept me advised periodically on the status of my maintenance progress [she had arranged an appointment for me to bring my car in for regular maintenance and to wait on the car]. The service, accomodations and results were perfect ! Nina and the staff deserve many, many kudos ! roger beck

it was great services from arrangement, feedback, and accurate quote. Also all staff was very kind.

From start to finish Porsche west Houston made us feel completely at ease. The sales manager, Jorge our sale associate and Rick and Brittany were awesome. This isn't the closest dealer to my house but the drive was worth it.

Took my GT3 in for 2-year service. Attentiveness and service quality was very good. Will return and would recommend.

I recently purchased a 2014 Porsche Boxster S, from Tri Nguyen at your dealership. Just couldn’t find what I wanted here in Albuquerque, N.M., so I searched the internet & found this car at your dealership. The presentation was fantastic, so I called, & talked to Tri. Didn’t think I would qualify, as I had been denied credit on a 2014 Boxster S here in Albuquerque, just one month prior; one positive thing I had done during this month was eliminate my credit card debt. Tri offered to run my credit, but I was skeptical. He called me that evening & told me “I had been approved!” Sweet! Still a few problems. Had to sell a car, & get rid of a1 year old Harley Davidson V-Rod. I pulled it off. I had bought a 1996 911 Turbo in 2006 locally, but had to let it go during the recession. But I must say, this Boxster S is the “finest automobile I’ve ever owned!" Amazing what 20 years of technology can do! And I was fortunate the local dealer turned me down, because this car at your dealership had everything I wanted. The prices of both were almost identical. The car I test drove in Albuquerque was Agate Grey, The car I bought from Porsche West was White/Black soft top. My local dealer's car was a 6-speed manual, yours (now mine!) PDK. My car, Sport Plus, Sport Exhaust, Sport Steering Wheel, 20 inch Carrera S Alloy Wheels, Navigation. The car I test drove here in Albuquerque didn’t have any of these options. I asked Tri to have a clear bra installed. He also recommended a K-40 Radar/Laser detector. Awesome! It has already saved me at least 1 ticket! And I had the windows tinted all the way around, at Brandon Lim's request. (Executive Tint in Houston) So I now have a Porsche with everything installed. All I have to do, is drive & enjoy. Tri picked me up at the airport, & I was getting really excited to see my car. It didn’t disappoint. I was a little tired, but once I started driving, well, so very thrilled. I went about 800 miles that day, to Las Cruces, N.M. Spent the night at my sister’s house, and came home to Albuquerque the next day. Tri has been great, always willing to answer any questions I might have. So needless to say, I am very happy about the whole experience of my travels to Porsche West of Houston.

I was in a time bind when I arrived the dealership to perform a 10000 mile service. The service manager found creative ways to execute the task within my timeline and I was driving off after 90 mins as against 120-150mins. Great customer flexibility exhibited!!!!

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

The service provide by Khalil ZAJ was outstanding, this was truly one of my greatest purchasing experiences. Thank You

I was very please with the service performed. The service rep was friendly, professional, and did a great job to ensure the work was performed in a timely manner.

What more can be said. The service was quick, efficient, and on time.

I went few days ago to Porsche of West Houston, and the whole experience, from entering into the dealership until leaving with a new Porsche Panamera, was exceptional. Everybody was wonderful, from the Director of Sales, Mr, Dan Kao , to the Salesman Mr. Peter Lobona. They were very knowledgeable, very helpful, willing to bend backwards in order for me to have a good experience, and absolutely NOT PUSHY!!!!. GREAT EXPERIENCE!!!

MR. Hughes found a great deal and had me in the car in no time.

This was a 50,000 mile service which went well. I was kept informed at all times and the service was done on time.

Service team is always professional, courteous, and fast. I would not go anywhere else but here.

I love Porsche of West Houston. Any time I need servicing, the process is a breeze. Scheduling the appointment, the comfort of the showroom, the after-repair-follow-up and the friendliness of the staff. They make me feel important. They take price in their product and their work. From the sales people to the mechanics and everyone in between, it's like a well-oiled machine. Other businesses could take a lesson from Porsche of West Houston.

Very clear checking in, informed all options and prices, provided ride to and back of my work. Complete the work ahead of time. Work was done correctly. Nothing else to add...

Will Spires is very knowledgeable about the vehicles, and very clear in his explanation of the vehicle features and the purchase process. Very good communication during the order and purchase process. Continues to address issues after the sale (loose proximity sensor, low oil message, rear window wash system leakage). Misa Gottwald at reception is always very social and eager to assist. Cody Zobac and service staff very attentive to my early vehicle issues. I feel valued at this dealership. so far... very good. haven't had a better car purchase experience.

Our experience at the dealership was fabulous. The salesperson, Will Spires was extremely helpful and very knowledgeable, he made everything so easy and seamless in purchasing a vehicle. I will definitely recommend Porsche of West Houston to all my friends and families!

Will Spires made it very easy to look for a used Tahoe. He emailed us numerous cars to look at so that we didn't have to come into the dealership. This made it stress free, especially with two young kids.

Will made our car buying experience pleasant and stress free. We did not feel pressured. The coffee was also great.

if you want to buy Porsche go looking for Efan! good services and best sales ever

The only person I will buy a Porsche from again is Jorge Olivas. The couple of time I have been in there during this car buying process he has been there and been extremely helpful. I recommend him to everyone I know. He was the best sales person I have ever dealt with at a dealership. This man deserves a raise or a promotion.

I went to the dealership today and took my two teenagers to learn more about Porsche and the cars they sale. Mr. Efan Hsu was very professional when addressing my 12-yr old when explaining the history of the company and the pros and cons of the 911 vs. the Panamera, for example. He also allowed us to test drive both cars. We enjoyed going to this dealership very much. Regards, Santos Garza

We really enjoyed our car shopping experience!!!!!

Will Spires assisted me with looking for a vehicle. He was informed and went the extra mile to help me understand the process. I am always uncomfortable and anxious when it involves purchasing a vehicle. But Will was able to make me feel comfortable. I would definitely recommend him to my friends and family.

I always get excellent service when I come to this dealership by Will Spires. He is extremely knowledgeable, thorough, and patient with me. He answers all my questions and makes me feel very comfortable in my car buying decision. I wouldn't go to anyone else. Go and ask for Will. He will always take good care of you.

The husband and I decided to come in and see what this particular dealership had to offer. We're In the beginning stages of shopping around, for a new family car. We were immediately and kindly greeted by Mr. Spires. We found he was very helpful and knowledgeable, with regards to all of our initial questions. Car buying is a sensitive area for me, in particular... I want to feel that I am well informed, and all my questions have been answered, but at the same time, I don't want to be pressured or cornered into making a rushed decision and buying just anything, right on the spot. Mr. Spires made us feel very relaxed and comfortable as well as, informed, of our options and about their cars and services. He helped provide us with what we wanted to know, first off the bat. We did take that helpful information with us, as we are only in the initial stages of shopping around. We feel though, we'll definitely will be returning in the near future for a closer look, but after doing our research and comparisons, of course, as any smart shoppers, would. :) Upon our return, we'll surely be headed straight for, our go-to, sales advisor, Will Spires. Thank you, for a wonderful car shopping/ buying experience and a nice first impression of what your dealership can offer. Would definitely recommend, to friends and family.

Will is a great salesman! Very professional and helpful!

I've been there twice for shopping new car. Salesman (Will) is very nice to provide me information and also try to help me out on the price. Buying in process but I pretty believe I will get the nice car at reasonable price.

Friendly, helpful, great staff and a fine selection of automobiles! Really enjoyed my experience!

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

Emergency repair scheduled and resolved same afternoon.

I love my Cayenne!!!

I must say that my experience at Porsche West Houston has always exceeded my expectations. They have very high integrity and believe, as I do, that loyalty works both ways. I have purchased several cars from PWH, and would not ever consider purchasing or servicing my cars anywhere else. The management, service advisors, sales staff and mechanics are always customer focused, and bend over backwards to satisfy their customers. Also, my Wife feels so comfortable with these folks, that she frequently stops in just to visit. They always give her car a complementary wash, no matter how they busy they are. They really are an outstanding group of professionals.

Porsche of West Houston really is great! I am on my second porsche which I have purchased from them which is a 2013 boxster s. I knew the car would be great before I purchased it because I previously owned a cayman s. What I was blown away by was the assistance I recevied through the custom ordering process by Louie Solana. He literally held my hand through the process and suggested items I should order and those I could pass on. We commnuicated frequently through the ordering process via text and phone conversations.We took drives together in the demo car where he pointed out many important things about the new model.During the process I felt like I was being educated more than being sold.Even after I purchased the car he called me to ask how was I enjoying it and things of that nature.Not to mention he saved me nearly 1 grand by suggesting I get the tire and wheel replacement plan.And what do you know couple months in to ownership and 1 nail in each rear tire replaced for free. Great job Louie and Porsche of West Houston!

I only take my Porsches to West Houston Porsche because they offer the very best in service. I am seen immediately when I bring my Porsche in for service, whether or not I have called in advance to let them know I will be bringing it in. Service is always prompt, could not be more courteous and friendly, and my cars are always well taken care of. Both James and Cody in the service department are extremely knowledgeable and take excellent care of my cars, frequently going above and beyond what is necessary. When I have had a loaner car, it has always been a brand new Porsche (I am currently borrowing a new Boxster) or a new Audi. We have purchased several Porsches from Carlos and have always had a very positive and fun experience. I have found everyone here at Porsche, from the people on the sales floor, the service department to the office staff to be extremely friendly and helpful. Most of the other reviews sound like they are at another dealer.