Superior customer service

I TOOK MY CAR TO PORSCHE OF WEST HOUSTON, WHERE I PURCHASED MY CAR, FOR SERVICE. MY SERVICE ADVISOR, MR DAVID RIDDLE, WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE, LIKE ALWAYS. DROPPING THE CAR AND PICKING THE CAR UP WHEN IT WAS READY, WENT FAST AND SMOOTHLY. IT IS ALWAYS A PLEASANT EXPERIENCE. WOULD RECOMMEND THE DEALERSHIP AND MR RIDDLE AS SERVICE ADVISOR TO MY FRIENDS.

Excellent service and follow up. The sales representative was extremely helpful and the management at the dealership was very friendly and focused on the delivery of a good experience for the customer.

Even though we were purchasing a used, inexpensive, non-Porsche vehicle, our salesman, Mustapha, went above and beyond to make sure we were satisfied with our purchase. If you’re in the market, I highly recommend Mustapha and the rest of the team at Porsche of West Houston.

Did a good and thorough job with my car, also repaired several items which was still under warranty as it was a CPO car.

My wife hates car shopping, Jason made the experience pleasant. One of the best salesmen out there! Look forward to doing more business in the future. The dealership is ready to do whatever needed for your auto servicing & delivery. Also the waiting area is very accommodating.

Cali Sanchez was fantastic to work with. I really appreciate her help, integrity, and patience (ie: there was no drama when I changed my mind about which car I wanted - after they'd already "gift wrapped" my first selection. Thank you for everything!!!

As usual a professional organization at the service of Porsche owners or owners to be

Jason took my car for a regular oil maintenance on a short notice. I have to drive about 2 hours to get to the store, and when I arrived I was told that I needed more service and should come back. With my schedule and the long distance, that was something that I did not want to hear. Jason must have seen the look on my face. He then told me they would do their best to get everything taken care of for me. HE DID!!!

I had done some basic research online, but I was a walk-in where I was welcomed by reception and I was introduced to Khalil who showed me at least 4-5 cars along the lines and in the price range I was looking for. Test drove 3 cars and made a deal all within the space of a couple hours. Khalil was very attentive to my needs and a consummate professional with a palpable passion for the Porsche brand. Picked up the car a couple of days later and he gave me an in-depth tutorial before I drove off. The car had been very well detailed and met my expectations.

Jason was exceptional at his job. Great Experience and provided additional customer service after the sale. I think we got a great deal on the car, price, quality and low mileage

Always accommodating. Have been happy with them.

They are pretty nice. Doing a very very good service .

They keep my 2014 CaymanS in tip-top shape. They are friendly, efficient and very competent.

I have had outstanding service with Porsche of West Houston.

Hey everyone! I am a mobile detailer and wanted to offer you my services when needed and introduce myself! Please feel free to reach out with any questions.

The dealership was ready for me when I arrived. The service was quick and thorough and the car received a complimentary wash.

Everything was taken care of without issue. Once car was completed I was promptly notified.

Friendly, knowledgeable and transparent in resolving problems and offering solutions

I was getting a defective tail light warning on my 2018 Porsche Macan GTS. My service rep, David Riddle at Houston Porsche West was quick to diagnose the issue, order the parts and get me back into my car.

Thanks, Ivan was great! Every thing was covered by the warranty.

My family and myself went to few other Porsche and Porche of West Houston and felt very welcome on both locations. Sales people were very courteous and knowledgeable. Starting from front desk to financing and delivery of the vehicle at the West Houston location was really professional. The service was so good that I can still remember Christopher Sowell, his Manager and Heidi at the financing were very exceptional. It was a great experience and we are now proud to be a family member of Porsche! Great luxurious SUV! My wife and family love it!

Work done on time and good follow up. This was just an oil change and a wash and wax.

Great customer I love it I bought a Honda Accord from this dealership and it’s wonderful

The advisor Jadon was very courteous and helpful. The overall service was excellent. Thanks.

Guys were very professional! LOVE MY BMW THAT I PURCHASED FROM THEM! Great group to work with!!

The car was as promised. I thought the dealership was very nice and clean and well-kept. My salesman was also knowledgeable and very helpful. I enjoyed my visit. The young lady in the financing dept was also very nice to work with.

All good no problems or surprises

Made my appointment thru their fast and easy to use. Dropped off my vehicle with ease. Same day service friendly service. They treat you like family. Will never take my Porsche anywhere else. Look for Robert Perales for best service.

Mr David Riddle is an excellent service advisor. Appointment scheduled a week in advance. 2019 Macan loaner car immaculate, only 968 miles. Work was completed timely.

Best service rep. Good recall services done in a timely manner.

Very pleased with the service as always. Got my Cayman S? tire replaced in timely manner.

Excellent service from Jason , polite , efficient and respectful

30,000 miles routine service and other work, all completed on the stated time. Very happy with my service advisor David Riddle

Excellent service, on time, in and out and promise

Great staff and service with very good communication on work done, loaner car and pick up time.

Just had a phenomenal buying experience this weekend! We were at Mercedes west houston earlier in the day and because of their horrible customer service we immediately went back to Porsche. Our sales rep Scott Clark was amazing. He made me and my wife feel comfortable and we immediately knew we made the right choice with Porsche!! The wife LOVES her new Boxster!! Way to go Porsche West Houston!!!

This dealership experience has been one of the Best I’ve Ever had...Thank you Len Amato for putting me back on track and in the Perfect Car for me. Truly an Expert at what you do.

Outstanding sales staff, follow up after the sale and excellent service.

Great experience with Porsche West on my recent service/repair.

Excellent experience !!A must visit again

Prompt service. I am impressed. I will definitely go back to Porsche dealer again.

Good service in handling re-call issue. Service manager was proactive in keeping me informed about the lengthy time required to get the job done.

Excellent service: professional technical support, timely and great shuttle service.

So helpful and friendly ♥️

Jason was very responsive, service was perfect. I would recommend West Houston Porsche.

Had an amazing experience here. The entire team from sales to finance went above and beyond. great communication from them. They got me in my dream car and I couldn't have had a better experience. Thank you Khalil for all your hard work!

Cody is extremely helpful. He personally help me clean the leather interior and educate me on how to clean and care leather. Thanks Cody.

Had a great experience buying a CPO Porsche with excellent assistance and service from Khalil Zaj. Fair in reaching a deal, responsive throughout and good after sales care. Went above and beyond in sorting an issue I found with the car after taking delivery. Paperwork was super slick. Very respectful of my time and very flexible with timing of test drive and delivery. Can definitely recommend.

I bought cars from several different dealerships but this is by far the best buying experience I?ve had

My husband and I had to get the horn replaced on our panamera and our Service Writer was Ivan and he basically informed us step by step. He was very informative and caring to our needs. We love the customer service at Porsche of West Houston 😍😍😍 and will refer our friends and family there.

Easy no pressure transaction. Highly recommended!

Thank you very much to David and the new manager over there at this location for providing me with a loaner car.

Parts Department staff went out of their way to make sure I had the right parts. Excellent service.

Porsche West Houston did an outstanding job repairing extensive damage to my Carrera's front suspension (incurred when I hit one of those blankety-blank concrete lane dividers - grrr). PWH accurately diagnosed the problem and Service Advisor Ivan Clovis kept me fully informed throughout the repair and insurance process. Mechanic Duane was kind enough to put the vehicle on a lift and review the damage with one of my Porsche-expert buddies. PWH is a Porsche-certified shop and uses all new Porsche parts, of course. I have my baby back now and it's as good as new, smooth as silk, not even a hint of a shudder or shimmy. I'm glad I brought it to PWH and I recommend this shop to anyone who cares about their Porsche as much as I do.

Had an excellent car shopping experience. Scott, the sales agent, listened to what I was trying to achieve and showed me only the vehicles that fit within my price point. We negotiated in good faith and settled on a deal for the vehicle I really wanted. They also made me a fair offer for my trade-in. I am very happy with my car and the experience.

The service is excellent and very timely! The people are great and very accommodating to your needs. Ivan has been great with my service. A special thank you to Cody as well! Thank you, Michael K. Forte’

Brandon is AWESOME! His attention to detail and customer service is THE BEST.

This is the 3rd used car we've purchased from Jason Sabbagh in 2 years, and his professionalism is exceptional. We've purchased 2 Porsches and 1 Lexus - all in great condition and at a fair price. Jason is a good listener and helps you find just the right vehicle. Phil, the manager, is also wonderful to work with.

Excellent service by David Brewer and Ivan Clovis.

Good fast service

Cody's customer service was great!

A little slow to wrap things up compared to the original schedule that was provided, but service was well performed.

Everyone at Porsche West Houston make you feel welcome and are eager to help get you what you are looking for. Scott and Woody are second to none and will get my business for years to come.

5 stars After miserable experiences at Momentum Porsche, this dealership is the complete opposite. Professional, service oriented, polite. The only one to go to in West Houston. Although both are owned by same company (Sonic), they could not be further apart. Marianna, the GM, gets the credit for this well run place. Leadership and example starts at the top.

Great service. Will go back for any and all issues with my car.

Service adviser worked with me on a difficult rim, tire and alignment issue. Allowed me the time to source a replacement tire after the rim was repaired. Kept me updated during the process of the repair and was completed as promised.

I drove to the Porsche of West Houston dealership to have 2 rear tires checked because of low tire pressure indication. Upon inspection it was discovered that 2 rear tires had nails in them. I needed these tires changed as soon as possible and given it was 4pm and getting late in the day, Ivan Clovis, pulled all stops to take care of all my needs. He was super professional and very helpful and courteous and made a difficult situation very pleasant.

Porsche West was quick and courteous. Mario’s team in Parts is fantastic!

Good Service. Immediate attention. The personnel is kind and proactive.

Ivan, in Service, is great and always easy to work with. He will get your car taken care of!

staff was excellent all around from the porter to the parts manager. high reviews to everyone!

Ivan was great at being transparent in terms of letting me know when my car would be ready, and what to expect.

David Riddle took good care of us when we had the Panamera serviced recently. Kept us well informed.

Outstanding service along with personal attention. It was a great experience buying from Porsche of West Houston.

Service advisor was great.

Very good. I waited for the car. Didn’t take long. Service done to car: first oil change, check all fluids, check tire pressure, & complimentary car wash.

I called the day before thinking my battery was low on voltage. The told me to come in the next day, which was great news. I met my service advisor David Riddle when I pulled into the service bay, handed him my key and he did the rest. He gave me a quote for the work, he kept me completely update on how the repair was progressing. I was back in my car with8n two hours and the car was spotless. Excellent service!!!

Had my service done here and they were very professional and prompt from the first phone call through keeping me informed on when I could pick up my car, which was within the estimated time period. The lounge area was very comfortable and well stocked. I would definitely recommend Porsche of West Houston!

Great thorough service for your Porsche.

Very professional and friendly people

Outstanding in every way - great chocolate chip cookies!

Ivan Clovis was extremely knowledgeable and helpful. The repairs were timely and my car looked brand looked brand new.

Vehicle had an Electrical Brake error message. It was addressed and handled same day. I paid a little over $100 for detail to interior and paint wax. The exterior scratches on door handle are gone and my interior sparking and dust free! Thank you

Incredible experience from start to finish. Nina and Brandon were both great and worked hard to get me exactly the deal I needed in a short time frame to fit my busy schedule. All around marvelous customer service and the best experience I have had, to date, with a car dealership. I give them my highest recommendation!

Ivan in service has been super nice when we bring in the Macan. He has always been helpful when service has been needed and received a loaner when necessary for repair.

Everyone was very nice. Ivan Clovis was my service representative and he was very professional and attentive to my service needs.

Always a great experience. Customer friendly and personal.

woow excelente servicio bien amables encontre lo q buscaba gracias

Brought my car to this dealership for a yearly inspection. Service was very fast and kind employees. Waiting room has good coffee too which made it all the more enjoyable. I would return for another inspection next year.

Ivan is one of the best service advisors I have ever had and Porsche West is incredible. I didn’t even buy my car from them but they treat me great!

As always, impeccable service. I was greeted in the parking lot and the Brittany was at the door waiting with a smile. Cody took care of everything and I was out of there in a jiffy. Porsche West Houston never disappoints.

Ivan was friendly and a big help on service needed. A++

After an awful experience trying to buy a used 911 GTS from a local dealer, I reached out to Porsche West Houston about a CPO GTS that they had for sale. I purchased the car within a few days and had it shipped to Seattle. The car did not arrive exactly as described cosmetically, but Porsche West Houston has worked hard to fix everything using the shops of my choice. They haven't argued or tried to negotiate partial reimbursement for the work that needed to be done to meet my expectations. I've worked with Jason (on the sale) and Phil (to fix the issues when Jason went on vacation) and have had an exceedingly pleasant experience. I'd recommend Porsche West Houston to anyone.

I've bought a Porsche from 2 of the 3 Porsche dealerships in the Houston area and all that I can say is that I'm sorry that I didn't buy from this dealership on both occasions. Honestly, if you are looking for a Porsche do yourself a favor and go see Kahlil at Porsche of West Houston. Fastest, easiest, most conciliatory up front deal I've ever had the pleasure to be a part of. Kahlil goes above and beyond anything that I could have ever expected and has earned my business for life.

I took my 1999 Carrera to Porsche of West Houston to have them run a diagnostic. I checked the car in with Ivan. I was impressed with Ivan's professionalism and communication. Ivan kept me informed of what was going on with the car as they checked it out over the next several days. Initially, I was worried about bringing my 1999 Porsche to a dealership, but Ivan treated me with the same respect that I would have expected had I just purchased a 2019 Carrera. When I picked the car up, I had the opportunity to speak directly to Victor, the mechanic. Victor took the time to address each of my questions and concerns, which ultimately led me back to using Porsche of West Houston for additional work. Victor and Ivan were able to resolve all of my issues quickly and cost-effectively. It was a pleasure working with each of them and I look forward to using Porsche of West Houston for any future issues I have with my car.

Just an oil change but terrific service and customer care

The salesperson found a vehicle that he believed would fit our needs. Although we thought at first it was not exactly what we wanted it turned out to be the perfect vehicle for us.

Great job on servicing my car. Staff was very nice, friendly and knowledgeable.

Great support team, specially David Riddle is always kind , friendly and accommodates customer need. My one year old love to play in kids section while car being repaired. Love you team.

The service representative accommodated my schedule and the repairs were completed correctly and on time.

A recall on the vehicle was swiftly taken care of and came away with a clean car and reassurance of continued reliability. @160K miles on a Cayenne S

I took my car in for 10,000 mile/1 year service. Service manager was very attentive and courteous. Did a great job on my car.

David Riddle was very helpful in diagnosing the fault with the PADM (dynamic mount) of my 2014 Cayman S. He then very patiently outlined corrective actions, but more importantly, answered my detailed technical questions regarding the PADM fault. My thanks to David.

Great experience in purching a new Porsche. Knowledgeable sales team, found the car with the option I wanted.

Cody and the rest of the service department at Porsche West Houston, exceeded my expectations again with sound advice and great recommendations for parts and service.

My car was broken into and they repaired it in a timely manner. Thank you!

Excellent all around communication and service.

Ivan the service representative was resourceful. He took time and researched to obtain the most feasible price for a replacement part on my vehicle which is no longer under warranty.

Everyone in store are nice and professional. Great Service! Much better to other dealerships. Thank you guys!

Always greeted with a smile and a helping hand!👍🏻

My 2018 Panamera battery went dead in my garage. They towed it in did draw test and replaced my oil. Got car back clean and ready to hit the road!

This was the easiest car buying experience ever. Lachlan was wonderful to work with and made the whole purchase, from test drives to comparing models, a really fun and pressure-free time. Even the paperwork process with finance was a breeze. I will recommend Porsche of West Houston to friends and family, and definitely suggest they go see Lachlan. Five stars all the way.

It may have been us purchasing my dream car, but Brian was equally enthusiastic. He made sure our selection met the list of “must haves” options. His love and confidence of Porsche vehicles is obvious and added to the excitement of the day.

Best sales experience ever keeping in mind I’m not located in USA , bought a used vehicle from MR Khalil Zaj which by the way has given me best service of sales and after sales , hope it’s the last deal to do with you guys , keep it up Khalil wish everyone learns from you mate.

Phil is excellent. Car had some issues but they fixed the problems and did so with grace and class. What more can you ask for?

Ivan is professional, knowledgeable, explains what needs to be done, very helpful and pleasant.

Great service and very professional

I have been a customer of Porsche of West Houston since December 2016. The service department is by far one of the best that I have experienced. The group knows what it means to be “customer focused”! Jolene F. and Cody Z. have always ensured that we are completely satisfied with the service. Highly recommend!!!

I can't say all my experiences have been all good. There is some people who are just not willing to help..but you do find one from time to time..From purchase to service.

Cody and the rest of the Porsche West crew did a great job on my car. They were there to answer my questions regarding the service work being done and got me back on the road. I highly recommend Porsche West for all your service needs.

Coty was wonderful. I came in without an appointment because I needed maintenance quickly before a road trip I was taking with my daughter. They got me right in and did the full maintenance and fixed one of my sensors within a couple of hours.

Another great standard maintenance appointment for my diesel Cayenne. The Porsche of West Houston's service department always goes above and beyond! Shout out to Cody, David and Brittany for their friendly and professional service!

After 4 years of ownership including 2 Cayennes and 1 Carrera 4S I can attest to the service provided by Porsche of West Houston. Recently, I had a blowout on the beltway and 1-800-PORSCHE picked up the 911 promptly and delivered it to the dealership. David Riddle was on top of things. I had a couple of warranty issues to take care of as well and the car was scheduled in later in the week for those items. Everything was done in this visit. David handled the tire warranty as well. All I had to do was show up the next day and sign and go. Excellent service by Mr. Riddle. The guy knows the product and treats customers extremely well. It's people like David Riddle that keep customers coming back. Cheers, Frank S.

Incredibly cooperative and made the purchasing experience very positive. I would recommend Porsche of West Houston!

Customer service has been exceptional. I really like my service advisor Cody Zobac. I think the maintenance cost on these Porsche’s is outrageous! I’m not quite sure why a little plastic reservoir to hold my window washer fluid would cost almost $600!!! That to me doesn’t make any sense.

I’m a complete girly girl when it Comes to maintenance on my vehicle, so I love being able to schedule an appointment and they take care of me without having to say a whole lot about the issues I’m having. They just put me in a loaner , which I love considering I have to driver over a 100 miles to the nearest dealer ship ...and they just give me a call once my baby is all fixed up And don’t hassle me if it takes a few days to pic her up at my earliest convince..A1 service all the way around

very fast and effiecent service he did his best to make the service as fast as possible

I brought my 2002 911 new purchase in for that important post purchase inspection. Had an ignition switch issue. That was taken care of. Invited the service dept to look around for all the rubber gaskets etc that a 80.000 mile car is going to need replaced. Tightened my belt and waited for the pain. No, I was told - your car is in good shape, no repairs or maintenance items noted after the no charge inspection. Plus ten percent off the ignition switch repair. Welcome back to Porsche. See you next year for scheduled service. Thanks Ivan, Cody, and crew. Appreciate the good service.

Errol Hughes and the rest to the Porsche of West Houston made my recent purchase the best vehicle trade and purchase experience I have had in a long time. Errol was professional with just the right amount of salesmanship, gave me time to select model and specifications that I wanted. Got a very favorable deal on my trade-in which made the drop off and pickup process seamless. My past experience with Cody and the rest of the Service Dept. has always been great and expect the same in the future.

I have purchased 3 cars from West Houston Porsche in the last 12 years . They have great service and great people ...

It was very pleasant experience and I enjoyed it. People are friendly & make me feel part of the family ¿

Errol was so helpful! Made the test drive really informative and fun! Will be purchasing from him soon!!

As usual Cody kept me up to date the whole time on the status of my car. Great service as usual!

I have been taking my Porsches to Porsche of West Houston (formerly Don McGill Porsche) for over 15 years now. Everybody from the sales staff, parts department and especially the service department have always exceed my expectations. Have there been problems, yes, have there been times when a loaner was not available, yes, but it is usually because people keep the loaner beyond when their car was done, which has a snowball effect on the next customer whom had a reservation for service and loaner request. We are all human, trying for perfection, just like Porsche brand, but there are always things that can be better or improved and Porsche West Houston always does the right thing. Good job again.

Everyone is so professional and friendly at this dealership. My experience has been amazing!

Ivan was an awesome service advisor. He was professional, courteous, and knowledgeable.

I will give Kudos to the Porsche of West Houston team! Jason was professional, prompt and on the ball with my Pre-Owned purchase! Smooth transaction and he worked to minimize my time in the office closing the deal. Finance team very efficient. And the car was in really, really clean shape when I picked it up!! Yeah:)

Great, timely and very professional. Ivan addressed all my concerns and followed up.

I bought a new car and traded my old car in over my lunch break. These folks get things done in a friendly, efficient way. Never one bit of pressure,

Purchased a used 911 and brought it to this dealer for an initial service. The service writer and mechanic took time to learn and evaluate the car and set up a proper profile prior to service. They were unhappy with how the vehicle's computer linked up with the factory scan tool, so the car was reflashed and brought up to proper working order -- at no additional charge. The car was fully inspected and I was advised of any deficiencies or potential issues. Everything was handled professionally and without pressure. All in all, a good experience.

Blowout on freeway. Roadside assistance was super nice and hassle free. Service advisor David Riddle was super as always. Tire was replaced under tire insurance and car repairs were made under warranty. No charge. All good.

Great customer service by Cody! Was able to get my Cayenne Diesel in on a Saturday for an oil change, which made this task easy! Many Thanks!

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

Cody and all the service group, activity everyone that works there are great. Well trained. Won’t go anywhere else.

This was my first time in Porsche West Houston for any type of service. David Riddle and Brittany Troxell were exceptionally friendly & helpful. This time I only needed a key replacement/key programming, but I will be going back for future oil changes and maintenance services. It was a busy Saturday morning, but every one there was pleasant and helpful.

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

Just recently purchased a 2017 Porsche Cayenne from Porsche of West Houston. My sales advisor was Benny Bui. Highly recommend working with him as he took the time to answer all my questions and gave me a thorough review of all the car's features. The car is amazing and is everything I was looking for in a SUV. Thank you Benny!

Brian was exceptional with professionalism and customer satisfaction

Outstanding buying experience. Errol and the rest of the Porsche of West Houston team were fantastic. They made the car buying process easy and enjoyable.

David Riddle is an outstanding customer service rep. He bends over backwards to ensure my service experience is the best it can be. He's personable and has good follow up skiill sets. Let's also include the technicians in the back ... I appreciate they know my name and provide outstanding workmanship to keep my Porsche running well! These are a few reasns why I keep coming back to Porsche West Houston; it will be 16 years next month!

60,000 mile service handled professionally and on time.

I needed an oil change and 60K mile checkup on my 2012 Panamera. Cody arranged a ride to work, and knew that I had a time crunch picking up the car in that I finished work at the same time they closed due to their new hours. So he got the car serviced in time for me to pick it up at lunch. Much appreciated.

The Panamera is the second car I have acquired from this dealership. Cody, my service advisor has been excellent in getting repairs done correctly the first time and on time on the Panamera, recently in for its first service and the 911. Both Porsche cars have been remarkably reliable and so far service visits have been for routine maintenance. Thanks Cody and Porsche of Wet Houston for a great experience.

David and the team were outstanding! I was given a warm cup of coffee and a separate office to conduct business while I waited!

They never disappoint. Have purchased 3 Porsches from them and will continue.

I TOOK MY CAR FOR SERVICE, AND WITHIN 1 1/2 HOURS I WAS LEAVING IN MY FRESHLY WASHED PANAMERA4. THE SERVICE REPRESENTATIVE WAS VERY COURTEOUS, VERY HELPFUL, AND MADE THE EXPERIENCE A BREEZE. THE CAR HAD BEEN SERVICED AND IMPECCABLE. I WILL BE BACK WHEN I NEED SERVICE AGAIN.

I bought my car from Benny. He gave me a great deal, and he was very accommodating to my schedule and needs. He went completely out of his way to make sure I was happy, and the dealer even paid for a malfunction on my car after I bought it. I recommend that anyone who needs a car to go to Benny.

I cannot thank Jason Sabbagh and Phil Sotolongo enough for all of their help with purchasing my amazing car! I would absolutely buy from Porsche of West Houston again.

Great, efficient, and friendly service. Called to get state inspection and in less than an hour was taken care of.

Jason Sabbagh was great salesman to deal with and made the purchase of my used Porsche seamless. The car more than meet my expectations. Thanks again Jason

Timely and considerate...David Riddle stayed on top of a lengthy issue, brining the final repair way ahead of expectations.

Very attentive and helpful. Great customer service!

I had my car serviced for it's yearly maintenance and had an extremely positive experience. David was the service manager who assisted me and Luis was the driver who took me home from the dealer and picked me up when my car was ready. I found everyone to be extremely accommodating and helpful. David even changed the battery in my key fob as I was leaving. I highly recommend Porsche of West Houston.

Porsche always knows how to treat its customers. I don't think I will ever drive a different car!

Called That morning and they got me in and out within an hour and cleaned my car

Great people with friendly approach. The only reason I don't rate service 5 stars is the tiered pricing alternatives they offer. The approach makes the pricing of additional services obvious and they appear exceptionally expensive. Understand we are talking Porsche, but some of the prices are just too high.

Happy Car, Happy Customer...Cody always take care of me! Happy Holidays

Great service team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Service is great as always. Thanks again!!!!!!!!!!!!!!!!!!!!!!

I had a great service every time I am having my car tuned up The kindness and professionalism is a 5 star service

Great service and exceptional quality. Ricky Barrera was a pleasure to work with and made the process of buying a new vehicle enjoyable.

Our experiences at Porsche West Houston have been positive. We purchased a CPO Cayenne about a year ago from Brian. He is very knowledgeable, honest, and entertaining. We also own a 991.1 that we purchased before we moved to Houston. We have had both vehicles serviced through Cody. He is also very knowledgeable and honest.

Good team- Errol does a great job in sales and John as well in service

We were traveling coast to coast when we needed emergency brake liner replacement. From our call to the receptionist to the service manager the service was flawless. They got the parts and we brought the car in the next morning. On the road before noon. Thank you PORSCHE of west Houston Texas. This is what being a Porsche owner is all about.

Been taking my car here for 5 years, so far so good. I always stick with Cody. One time I had another Porsche West Houston representative who said I needed to change my brakes for $2K, luckily I told him to hold off and then when I checked with Cody he said I still had time and not to worry about it; now two years later and my brakes are still fine. I always ensure I stick with Cody, who due to his honesty and knowledge, is the main reason I continue to go there.

Benny was very patience , great customer service. Will work with him again

As always existing experience and terrific service. The car is what I expected. I switch my Cayman S 2008 with this 4 doors Porsche.

This was a service visit and the service writer was respectful and helpful. I bought my car at this dealership This form is awkward and unless it is changed I am likely no to respond again

I've worked with David in the past, and this time he surpassed my expectations. He was intuitive, helpful, and ALWAYS returned my phone call when he was away from him desk. I also want to say thank you for the shop guys who worked on my vehicle, you guys did a great job!

This is my 2nd time purchasing a Porsche. My 1st experience was terrible to say the least. Luckily I knew what I wanted the minute I had walked in, so it wasn’t a hard sale. However, I’d expect a little more interaction and courtesy. When I received a notice that I could upgrade early I decided to give this dealership another chance and I’m so glad I did. Lachlan was simply the best. Not only did he take his time with me, but he actually listened to my concerns. ( And I was very picky this time around!). He went above and beyond in helping me getting my new Cayman S! I absolutely love it!! Thank you Porsche of West Houston!!

Wonderful car buying experience far exceeds my expectations A++

Came in for the service clinic. Excellent experience! Fred (Luttge) is the guy. Great attitude, great approach, very expert. German guy for German cars.

David Riddle in the service group is the reason why I return to Porsche of West Houston. He is honest and truly cares about the customer.

I'm very glad with services provided by Mr Benny Bui. He is very nice and helpful person. Definitely recommended!

Porsche battery changed-time to change every five years- similar reason to change brake fluid very two years.

Brian did a great job. Wonderful experience. would refer a friend easily. good attention to detail. good attention after the sale.

Made appointment for inspection easily and convenient. I was received promptly at the appointment day and car was delivered at the promised time nicely wash. Very professional team.

Always great service. They go out of their way to be accommodating.

Whole process went very smoothly. There was no pressure to add options and the negotiation itself was friendly and professional. My advisor at Porsche of West Houston was Jacob and he did a great job keeping me in the loop regarding production and delivery. I changed the build twice before it was locked in and that was easy, too.

Thank you David Ye, a very nice, friendly and knowledgeable Ambassador in West Houston Porsche. Appreciate your taking care of my purchase.

I bought my first Porsche, a 2013 CPO 911, with the help from Khalil, who was very patient and helpful to show different cars and explained the differences among them. He did not make me feel pressured to buy any car that you got from some car sales person. Whole process is nice and smooth.

Alex, the sales director and Jacob , my sales associate, both were very helpful, informative and most of all very attentive to my concerns. This was the best car buy experience I have ever had. No pressure , just excellent customer serviice. Jacob answered all of my questions and followed up a couple of days after the delivery of the car to make sure everything was going okay. What a fantastic team. I will tell everyone I know that is in the market for a Porsche to buy from this dealership. I am so happy that I did!!!!

thank you so much Khalil for helping me get my dream car!!!! highly recommend :)

I recently purchased a Chevrolet Silverado 1500 from Porsche of West Houston. I am extremely pleased with with my salesman Jason Sabbagh. He was very polite, friendly and did not beat around the bush. I told him my numbers and we were able to come to an agreement very quickly. This has been hands down the best buying experience I've ever had and I would recommend it highly.

We recently purchase a pre-owned Cayenne with the help of Jason Sabbagh. He was wonderful to work with - knowledgeable, professional, friendly, and understood our purchase parameters. We found the dealership to be efficient and professional on all levels.

Thanks Cody for the quick turnaround on my flat tire replacement and for teaching me how to manually open my door in the event of an emergency!!

Scheduled an appointment online which was very convenient. You do need to plan a couple weeks ahead if you need a loaner vehicle.

Brian was an amazing sales person! He did a fantastic job making sure we understood how to work my new car.

The car buying process was made very easy and comfortable with Jacob as our knowledgeable representative. We appreciate the time and dedication he put into finding a vehicle that suit us without any pressure. Highly recommended!

Good experience! Definitely I will come back for any future purchase.

Very Good - John was excellent! I brought my car because when I called to get information they had time for me and answered my questions.

I have been going here for many years for all my Porsche service.I have always been extremely happy with their service as well as their service. My service representative is usually Cody. He is the best.

courteous and well done, performed in a timely manner

Great service as always! Quick turnaround and fixed.

Everything was fine but I suggest the protective papers placed in the car when being serviced as well as the service tag be removed prior to turning the car over to the customer.

again, david was excellent and fast on the service of my car. cody also helped. great guys to help service the car.

My salesman, ie Porsche Global Brand Ambassador, Jacob Wilmott, was very friendly, intelligent and informative. I very much appreciated the fact that he was not aggressive or pushy.

Errol Hughes has sold me three new cars and has been very accommodating and pleasant to deal with. Service Advisor David Riddle has always provided excellent service and is always ready to take care of us.

Brian Herlin is the consummate Porsche salesman. He knows the brand and the cars and enjoys imparting his knowledge and passion for them. He made the buying process a pleasure.

I love my new Panamera. Benny was awesome. He went over all details of the car and made the car buying process very uncomplicated. I would refer any of my friends or family to Porsche of West Houston.

My husband and I were shopping for a new car to accommodate our growing family. We happen to be in the Woodlands and decided to stop by Porsche North of Houston to take a look. Our experience there was horrible. We were treated like we weren’t worthy enough to purchase a Porsche. The salesman Efan, was arrogant and made us feel belittled. That steered us away from purchasing a Porsche. We decided to give Porsche West of Houston at try and SO GLAD we did! Our experience at Porsche West was PHENOMENAL!!! We worked with an exceptional team, Khalil Zaj, Phong Bui, and John Hsieh. Khalil was a pleasure to work with, very friendly yet professional, wasn’t pushy, and most importantly didn’t belittled us. We built our car, Khalil gave us weekly updates on the progress. The car was delivered before the promised date. Khalil introduced us to the service team. We were greeted by Phong and John. Phong and John are very polite, professional, and knowledgeable. We knew we are definitely in GREAT hands. Phong and John were able to answer all my concerns about servicing our car which definitely help us make our decision in purchasing a Porsche. We had our car worked on adding tint and some accessories. We received our car back at the time promised, freshly washed, and waiting up front for pick up. Our car was even ready before the promised time. John contacted us when our car was ready. I feel confident having Phong and John taking care of my new Porsche. People make a huge difference Khalil, Phong and John definitely made our experience at Porsche West EXCEPTIONAL!! This is the type of experience I want to rave about to my family and friends. We will definitely recommend all our friends and family to Porsche West!!! This is our first Porsche and will definitely not be our last!!! We will be a repeat customers at Porsche West of Houston. Porsche of West Houston provides top notch service!!!!

We were shopping for our car at another Porsche dealership but ended up buying our car at the Porsche of West Houston. Our salesman Khalil Zaj and service manager Phong Bui and service man John Hsieh was super nice and very helpful. They answered all our questions and advised us the best opinions. I highly recommend these guys.

Excellent service. Special recognition for John Hsieh for courtesy and professionalism. He pointed out to me that the car was already covered by Porsche's extended warranty so I shouldn't have bought the third-party extended warranty package that another dealer sold to me. I got my money back!

Amazing service overall. Had sereval things looked at / changed over the last 2 years under CPO. Everything has been perfect with them.

This is the 3rd Boxter we have purchased. This was by far the Best experience we have ever encountered! Tri Nguyen & Benny Bui were great! Very helpful and informative! We would definitely recommend this dealership! On a previous visit to the service department Cody Zobac was amazing & very helpful!

Great Service! Great Experience. Simply Fantastic... Thank you

I purchased my first sports car from Lachlan Collins at Porsche of West Houston. Wouldn't you know the exact car I wanted was 1,200 miles away and I had no real experience buying a Porsche let alone one where I needed to get on a plane to inspect the car and close the deal. Lachlan treated me honestly and with great patience. He was open about every detail of the cars appearance and he and his manager immediately took care of any issues I had to make the car perfect. Initially I was out of my element but now I must say the overall experience was comfortable and well managed. I rate this establishment as excellent!

The dealer, Khalil, really didn't "deal" much. He was set on a particular price and wouldn't budge much. I bought the car anyhow, but probably paid too much.

David was my service representative and he did an excellent job.

Errol Hughes at Porsche West Houston is an excellent salesman. He is friendly, knowledgeable and dedicated. He goes out of his way to make sure all your needs are addressed. I highly recommend Mr. Hughes and the dealership.

Great follow through on a back-ordered part. Time to repair and friendliness of the staff were noticeably different. Thanks Cody.

Jacob was proffesional and polite at every turn. Wondeful experience all around!

I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil invited me over - with no obligation or pressure to buy. I landed within 45 minutes. Khalil very patiently in the next one hour took me for a test ride, explained every feature of the car etc.,. By this time my mind was made up. Next, we got on to pricing. Khalil was totally disarming - he showed his cost, and then asked me to name my price now that I know his cost. Sort of turned the tables !! I had no intention of haggling and went with Khalil's generous offer. Further, Khalil threw in a lot of freebies . I walked out with the car - having gone there just to enquire ! I have visited the showroom quite a few times later - every time Khalil has been unfailingly helpful, with many things. Great experience - highly recommended

Top notch service by David!! He was a pro from the beginning to end!! My husband was extremely happy with the customer experience and we will call the location home!! I also commend David for being a man of faith and allowing us to pray with him.

Best service ever, very professional and informative. Love my Cayman S!!

Jacob is knowledgeable, personable and kind. He was very patient when I was trying to decide on a Macan or Cayene. Rather than telling me what he thought I should have, he asked questions which helped me finalize my decision. He is awesome!

My search is over. I've finally found a Porsche Cayenne S Hybrid that does great-looking. Tri Nguyen is simply AMAZING.! If I could give Tri Nguyen 10 stars l would. This was my first time at Porsche of West Houston dealer, he is the impeccable customer service. I've recommended Porsche of West Houston dealer to someone else who have loved it too. Don't miss out. Book your appointment today with Tri Nguyen. You will know how a amazing he is.💝

Cody was a pleasure to work with. The service was done correctly and West Houston Porsche provided me with a quality loaner at no cost.

When I considered buying my first Porsche, I was looking for a client advisor that I could trust and a dealership that was interested in my long-term satisfaction. I worked with Khalil Zaj and his knowledge and patience were essential for making my purchasing experience as seamless as possible. This is a top-notch, professional dealership and I highly recommend you stopping in to understand its differentiators.

Excellent service adviser, did the appropriate work and made sure it was covered by warranty

Very professional! Khalil was excellent! Great communications skills, no-hassle, detailed explanation of car itself and purchase process! In and out in 2 hours!

David Riddle did an outstanding job taking care of my service needs.

I've ordered Porsche rated tires from TireRack to be delivered directly to Porsche West Houston. It was delivered, replaced and aligned quickly and efficiently.

Great customer service, very detailed walk through, very informative.

Everybody at the dealership was a top professional. Carlos, Errol, Rick, Jacob, Cody and the receptionist were great. They made buying my new 718 Cayman the best experience I have ever had buying a car.

Cody in service was excellent in providing top quality service and was professional and timely in servicing my Turbo S. He is always on top of his service dept.

Outstanding service, as always. Also returned my car sparkling both inside and out.

Nina is a great add to the Service Team. Very timely response.

Great service! I would certainly recommend to friends and colleagues.

Good quality service which was performed to my satisfaction. I scheduled my appointment to accommodate a loaner car, but was disappointed when I arrived at the site when I was inconvenienced and given an inferior substitute.

Very quick and thorough. Washed car as well.

Friendly and knowledgeable staff ready to help and answer any questions. Easy car buying experience.

Best service experience, as always, at West Houston Porsche. We are long time customers and Cody has always taken wonderful care of all of our Porsches. Mario in the parts department is also a great source of help and information. We only take our Porsches here.

I had worked with Errol for a few months looking for a very specific Cayman S. He came through with flying colors and the entire process from test drive to drive out only took two hours. I highly recommend him and the Porsche of West Houston team.

Excellent. Nina was fantastic!!! Very customer focused, great follow up, very professional.

Easy to schedule service, provided loaner car, quick turn around, quality work.

The facility and the personnel are both perfect. David was great to work with. Knowledgeable and friendly.

PWH always goes above and beyond to fix your car. I never wonder if they 'did things right or forgot something'....waiting area is also great too.

I recently purchased a BMW m4 from this dealer. Khalil Zaj was my sales man. I am a Georgia resident and this is my second car from Khalil. My first one was a BMW 435i and the one I just got is the BMW m4. My credit profile is thin, great no faults just short on history. But they made it happen for both of my cars it might have taken a day it might have taken two, but the amount of effort and work that was put into my deal was much appreciate it. Usually other salesmen would try and brush it off. Just give you the honest truth hey, you cannot afford it maybe you can but your credit is short we just can't. No this guy went above and beyond to make it happen. And he did. My payments are always on time and they know I can afford the car. I just needed some help with financing. At the end of the day, the same car I bought from Khalil one year ago, was traded in with the same salesmen that I got it from and purchased another awesome vehicle. I found that alone to be supercool. Anyways Porsche houston west thank you so much for the excellent work that you guys did, and thank you so much for working with me beyond my expectations or anyone else's for that matter. Thank you! I'll see you guys again next year.

The team was excellent they worked really hard to make the deal happen. It took couple of days but that's only because my credit is fresh. They are opening doors for me and I appreciate their trust and commitment into making this deal happen! Khalil Zaj was my pre owned sales man. He truly worked hard for the deal and at the end of the day hey got me what I wanted for the price I wanted and was comfortable with. Thanks guys

Service has been always satisfactory for my current and previous Porsches

Great service. Very accommodating and helpful staff. Absolutely nothing to complain about.

The best Porsche service and dealership! Nina is wonderful - She takes great care of us right away and we never have to wait or issues with our vehicles. We love the friendly, warm and professional service we get everyone we bring our car in for service We will defiantly refer anyone who's in the market for a new car there -we can't wait to get our new Turbo911! Thanks, you guys are the best Porsche dealership and service department in Texas! William & Chloe Roberts

I had a positive experience during the purchase of a 2017 Porsche Macan. Scott Clark, the sales rep, was very knowledgeable about the vehicle, took me for a test drive, answered any all questions. Very little typical back and forth. I felt I received a fair price on the car, and a fair trade in value on my old vehicle. I look forward to being a Porsche owner. My first one. Thank you.

Nina, the Asst Service Manager, is excellent. She works hard to make sure that the service experience is a great one

Maintenance and warranty work was completed as promised; car was delivered to me washed and cleaned inside. Service representative, David, was very engaged and knowledgeable in the whole process; followed up with calls to explain where we were in the process and if there were other issues. He ensured I was fully informed of my warranties coverages and my upcoming maintenance schedule. This experience was astronomically better than when I brought my old 911 to the dealership a number of years ago.

I recently bought a Porsche Macan through Porsche West Houston. This was an amazingly smooth auto purchasing experience. Errol Hughes was excellent. When I called to discuss Porsche West Houston's inventory and my ideal car list, he listened closely, identified a potential match and offered to bring a car for my consideration. Within the hour, he arrived with a car that not only met, but exceeded, my requirements. Decision made win minutes, he worked with me and the Porsche West Houston office on my purchasing arrangement, including matching the interest rate offered through my credit union. After the purchase, he described the features of my new car in detail and assisted in getting the car set up to meet my needs. I am very happy with the car and my purchase experience with Porsche West Houston.

Very easy purchase experience. Quality of service was very high.

I bought a used car from Tri Nguyen, and he has gone above and beyond to make the process a highly positive one. In fact, everyone I spoke to or worked with was both professional and approachable. Unless something drastically changes, this dealership will be my first stop and first recommendation for all future car purchases.

Have someone on site on Sundays....things to happen on Sundays too....#servicecentersundays..

They did a great job and had the car ready when promised.

Diagnosed an unusual noise coming from the rear axel area of the vehicle. Upon isolating the problem, parts were ordered and the rear brake motors were replaced in a timely manner. This was a fairly complicated project and the mechanic did an excellent job.

The service was done very timely and efficiently. On the previous survey that I submitted, I mistakenly put rating of 1-star which I meant to be 5-stars. Thus I re-did this survey to reflect the correct 5-stars rating.

My experience with Porsche West Houston was great as usual for the past 10+ years for both my new and 10-yr old car. Cody is an excellent service representative. My salesman Erroll is attentive even when I am there for a service visit. All the staff are excellent in customer's service.

By far one of the BEST test driving experiences my Husband and I have ever had! We are looking forward to the day we can finally pick our Macan up!

This was an excellent new car delivery experience! Jorge Olivas far exceeded our expectations by explaining everything in detail and by making the buying experience enjoyable!

I want to buy my first Porsche 2010 Boxter base 60000 miles $21000 its good price ???. Help me please !

I purchased a certified used Panamara from Porsche West Houston. The car runs great but I had a couple minor problems with my PCM system and with some lights. After several visits to the dealership they installed a new PCM system and a new computer module that corrected the light problem. All of this was done under warranty and I was provided with a Porsche loaner while the work was being performed.

Excellent experience, staff is very professional and no pressure whatsoever.

Service Supervisor Mr. David Riddle is a very nice guy and took very good care of my car and informed me the status of the service at every stage. Outstanding and exceptional service from Mr. David Riddle. Apart from that, the staff at parts department are very pathetic.

Great professional service with fast results. David was attentive to my car problems and offer solutions that were what I needed. He could have provided me with what I thought was the problem. He informed me of a better solution that resulted in a savings for me. This is putting the "customer first". Thanks Porche of West Houston for having David on staff.

Excellent, convenient process for service. kept me up to date on progress and were prompt on return of vehicle.

I recently bought my vehicle from this dealership. The first time I came here, I was greeted by a salesman after waiting for nearly an hour. He let me test drive a car and when I returned, he was nowhere to be found. It was on a Saturday and he might have had other customers, so I just chalked it up to that. Three weeks later after negotiating through emails and text, I met Khalil ZAJ at the dealership. He was very courteous, polite, straight-forward, and patient. I bought a used vehicle so I had an independent inspection done and he had no issue with it nor was in a foul mood by it (it took over an hour for the inspection). During the inspection, he had to step out for some time and was nice enough to text me to let me know he had stepped out. Nothing but good things to say about Khalil; can't say the rest about the other salesman or dealership as a whole. Thanks Khalil for making my car buying experience worthwhile. I gave them 4 stars due to my first experience there, or otherwise it would have been a 5.

The sales person - Jason helped us a great deal during our buying experience. He accepted our offer and provided excellent service. A+++

David was responsible for managing the service of my car. He and the team at Porsche West Houston did a fantastic job! The car was in for it's routine service, and they found a few little additional items that needed repair, so it was a very effective one drop off service appointment, which took about a week once parts were ordered, etc. Now, having my car back, it is running great and I am pleased with the service. Friendly, knowledgeable and professional, with good communication on the status of the vehicle throughout the service period.

The sales is very helpful and try his best to get my car I wanted and two months earlier than promised. He is very good and I will recommend him to my friend . In addition, he explained all the features before I purchased the car and further deliver the new car to My home in person and spend hours to demonstrate all functions to me. He made a follow up phone call to me telling if I need any more assistance , he will meet me the dealer at any time.

Jason was excellent to deal with! Would buy from him again and the Porsche of West Houston.

Comfortable waiting room, all repairs explained, saw the issues while the car was on a lift, pricing was as estimated.

Thank you Porsche of West Houston for coming to our anniversary party and making it awesome with your BEAUTIFUL cars !

Cody was very professional and got the maintenance done in a timely matter.

PORSCHE DEALERSHIP SHOWED ME LOVE MANY CARS TO CHOOSE AT FACILITY HELPFUL STAFF THROUGHOUT CAR FACILITY ALSO FAIR PRICING FOR ECONOMY AND LUXURY PRE-OWNED CARS

First time using this dealership. David did exactly what he said he'd do. Used shuttle service due to last minute appointment. No drama and Luis was courteous.

Absolutely amazing service with the new management, great communication and punctual. Very impressed with the change. My Cayenne was brought in for service and David Riddle went above and beyond!

Had a nail in my Boxster S's rear tire and it was replaced without any drama. Good waiting area where I was able to watch the English soccer team loose to Ireland!

I recommend Thai dealership to everyone! The service is great. They pretty much treat you like family. They don't harass you as your walking in. They let you shop at your pace. And the price was unbeatable!! I had a great experience!

The staff and the service adviser David was a breath of fresh air. He was on task from the time I dropped the car off until I picked it up. He made sure that the car was washed to my satisfaction. Thumbs up to David and the whole team!!

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two-year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

Purchased the car over the phone. Flew into Houston, test drove the car, signed all of the papers. The also served us breakfast and we were on our way in an hour. Great car buying experience. Could not have been better!

David Riddle does a fabulous job...every time. Thorough explanation of service required. Made sure I was comfortable and had anything I needed while I waited for service. Provided a ride to breakfast and the car was done on time as promised. Cleaned and vacuumed.

It's a lot to mention, you really need to experience it, by stopping by at the Porsche West Houston-I went for a TestDrive for a New Porsche Macan and Cayenne, from the moment you arrive -you feel invited to experience first class cars, excellent customer service and they really listen to what you are looking for and meet your budget, I ended up buying a Porsche Cayenne from Jorge O., and love it, he did a fantastic job explaining all the details of driving a Porsche vs others, I own a MBenz and by far Porsche has exceeded my expectations.

This is a wonderful facility and great customer service! I am so used to lower service standards these days, but Porsche of West Houston is amazing!

Brought my Macan in for a noise coming from drivetrain. Service dept very accommodating and helpful. Received a loaner during repair work and whole process was very easy and straight forward. Problem fixed and was even able to pick up my car on a Saturday. Thanks for fast and courteous service.

The Salesman, Errol Hughes, was wonderful to work with. Very helpful in choosing just the right options and trim combinations. He is extremely knowledgeable about every aspect of the car. The final paperwork was well organized and efficient.

Just an oil change...Was completed timely while I waited.

The whole process first class from start to end. They went out and found the type of car I was looking for when they didn't have it in their inventory. Then they gave it the Porache CPO.

Great personal attention during my scheduled 2 year service

went on schedule .

Very timely ! Clean facility. Friendly staff. Kept us informed

My experience would have been a 5 star review but on pre-owned vehicles they are Not Certified/No Warranty need to stand behind their brand. The vehicles need to be Certified it will make customers come back when they want to purchase another vehicle.

Porsche of West Houston is always very nice, honest and fair. I trust them with my car and it's a pleasure to do business with them. David was my representative and he was very helpful and smart.

excellent service until all issues are cleared, loaner vehicle and prompt updates

Excellent service experience and facilities. In particular, Nina did an excellent job.

My Porsche Panamera went in for an intermediate service and we were offered 3 levels of service basic to Superior, we chose superior however basic met the requirements of a Porsche intermediate service. Another benefit was that we get 10% off the next service cost. We booked in advance which meant we reserved a loaner which was very helpful. My wife was met at the vehicle and our daughters car seat was removed and fitted top the loaner. Throughout the day we were given updates by our service Representative and the car was ready as promised late on the same day, although we elected to collect it the following day. When my wife went to collect the car our daughters seat was removed and installed before she even asked. Thje car runs fantastic and we will continue our loyalty to Porsche West Houston. Thank you Nina for a fantastic service experience and to Porsche for doing it properly.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could find one that was in near perfect condition. I came across a used Miata at Porsche West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could I find one that was in near perfect condition. I came across a used Miata at Porsche of West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

Excellent service and follow up by Nina Tapias, also provided an overall service evaluation at no cost..

work done on my car was as discussed and on time. they also cleaned the car and I enjoyed the loaner provided.

Top notch dealership, Randy Miller is a great Porsche sales Rep.

I've had my car for a couple of years and this time around I had a much better experience. The service person was very cordial and attentive. The service and timing was superior.

Greeted as a valued customer, service staff listened to my issue and got a technician to visit with me. Checked with me to give service updates. Cayman O2 sensor fixed happy Porche owner.

Brian in Service was on top of the Customer Service! My SUV was in for one of the big 40K inspections but he kept me informed and delivered as promised. Thanks Brian!

I've owned a 1998 993 C2S since Feb. 2001, and have had it serviced at Porsche of West Houston since then, from 4800 mi to 42000 miles. I've dealt with 3 different service advisors and two different mechanics and they always go out of there way to help and accommodate my needs for service and repair. While the costs of service are higher than an independent service provider, you get excellent service and real attention to detail. I would have switched long ago if it wasn't for their excellent customer service.

Did 30K maintenance and it was done quickly while I waited in their lounge.

Very good experience from the first visit. Unlike other dealerships I didnt feel pressured to purchase anything. Very relaxed atmosphere.

Purchased a brand new Macan. Sales to Delivery was very friendly and smooth.

Khalil was very helpful in finding us the perfect 2016 Macan S. He listened and understood exactly what we wanted and delivered at an attractive price. Well done - highly recommend!

These guys are always great! Can not say enough good things about them all. Thank you so much for the loaner vehicle. I appreciate you all. As a show of my appreciation I brought it back clean and with a full tank of gas. Hope other clients will do the same.

My service agent Mike was awesome. Everything went smoothly and he was very friendly, He went out of his way to help me and I appreciate it. The only area of weakness was in the Parts Department.The agent was helpful but the cashier was out for her lunch break and no one in that department knew how to cancel part of an order or refund it. I had to wait quite some time until they found someone to walk them through the procedure via phone.

Unlike Porsche North the dealership able to take in my vehicle the next day after my problem kept in contestant touch with updates and was a pleasure to deal with

I recently bought a cayenne S in Porsche of West Houston. I felt the staff was cordial and patient particularly for a potential client with no track record of wowing a Porsche before. I must have spend a few hours before making a decision and throughout the process the sales rep was a available to answer all my questions and to show me the cars in stock. Delivery process was fine despite some delays with my paperwork.

Overall, the purchasing process was OK. Was initiated via internet and i have to say that communication was much better before the sale. Some things were promised to be complete by pickup, but were not. With time, these things were done. To be honest, the pickup time was only a day/so from purchase, so not much time and it included a Sunday.

We were interested in the Porsche Panamera and found a one-year old certified pre-owned car online at Porsche of West Houston. The purchase experience at any car dealership starts and ends with the sales person and Randy Miller is excellent. He is both knowledgable and passionate about Porsche cars and he provided just the right amount of information and enthusiasm for us to get a deal done that included trading in two late model sports cars. He came to our home to perform the trade-in assessment so we didn't have to shuttle cars back and forth. The paperwork process was efficiently handled in five minutes and the new car introduction was thorough without being boring. If you're in the market for a Porsche, see Randy Miller.

Excellent service! My service attendants were extremely accommodating and friendly.

Nina Tapias provide outstanding support the day following the Houston Floods regarding my damaged Panamera

Very happy with the service, Best staff , Best Cars ?

Great service and washed my car after replacing my flat tire

Very pleasant. Said it would be longer than quoted wait time for repair and gave me a loaner car.

Very courteous and timely service center. Location wise, it is in a very good spot.

I have been a customer for 10 years and I am always treated with both professional and personal respect. It is the main reason why I bought my second car from Porsche Southwest last July. It is great dealing with the same company and people for both my cars.

i had already had my car serviced exclusively at Porsche of West Houston, but Nina Tapias has added a level of service that raised the bar further. She is the best service advisor anywhere. She was helpful, direct, and prompt. Great job on all fronts.

Nina and the entire staff at the dealership are top notch ! Everyone was extremely courteous [making sure I was comfortable, etc.] and polite. In addition, Nina kept me advised periodically on the status of my maintenance progress [she had arranged an appointment for me to bring my car in for regular maintenance and to wait on the car]. The service, accomodations and results were perfect ! Nina and the staff deserve many, many kudos ! roger beck

it was great services from arrangement, feedback, and accurate quote. Also all staff was very kind.

From start to finish Porsche west Houston made us feel completely at ease. The sales manager, Jorge our sale associate and Rick and Brittany were awesome. This isn't the closest dealer to my house but the drive was worth it.

Took my GT3 in for 2-year service. Attentiveness and service quality was very good. Will return and would recommend.

I recently purchased a 2014 Porsche Boxster S, from Tri Nguyen at your dealership. Just couldn’t find what I wanted here in Albuquerque, N.M., so I searched the internet & found this car at your dealership. The presentation was fantastic, so I called, & talked to Tri. Didn’t think I would qualify, as I had been denied credit on a 2014 Boxster S here in Albuquerque, just one month prior; one positive thing I had done during this month was eliminate my credit card debt. Tri offered to run my credit, but I was skeptical. He called me that evening & told me “I had been approved!” Sweet! Still a few problems. Had to sell a car, & get rid of a1 year old Harley Davidson V-Rod. I pulled it off. I had bought a 1996 911 Turbo in 2006 locally, but had to let it go during the recession. But I must say, this Boxster S is the “finest automobile I’ve ever owned!" Amazing what 20 years of technology can do! And I was fortunate the local dealer turned me down, because this car at your dealership had everything I wanted. The prices of both were almost identical. The car I test drove in Albuquerque was Agate Grey, The car I bought from Porsche West was White/Black soft top. My local dealer's car was a 6-speed manual, yours (now mine!) PDK. My car, Sport Plus, Sport Exhaust, Sport Steering Wheel, 20 inch Carrera S Alloy Wheels, Navigation. The car I test drove here in Albuquerque didn’t have any of these options. I asked Tri to have a clear bra installed. He also recommended a K-40 Radar/Laser detector. Awesome! It has already saved me at least 1 ticket! And I had the windows tinted all the way around, at Brandon Lim's request. (Executive Tint in Houston) So I now have a Porsche with everything installed. All I have to do, is drive & enjoy. Tri picked me up at the airport, & I was getting really excited to see my car. It didn’t disappoint. I was a little tired, but once I started driving, well, so very thrilled. I went about 800 miles that day, to Las Cruces, N.M. Spent the night at my sister’s house, and came home to Albuquerque the next day. Tri has been great, always willing to answer any questions I might have. So needless to say, I am very happy about the whole experience of my travels to Porsche West of Houston.

I was in a time bind when I arrived the dealership to perform a 10000 mile service. The service manager found creative ways to execute the task within my timeline and I was driving off after 90 mins as against 120-150mins. Great customer flexibility exhibited!!!!

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

The service provide by Khalil ZAJ was outstanding, this was truly one of my greatest purchasing experiences. Thank You

I was very please with the service performed. The service rep was friendly, professional, and did a great job to ensure the work was performed in a timely manner.

What more can be said. The service was quick, efficient, and on time.

I went few days ago to Porsche of West Houston, and the whole experience, from entering into the dealership until leaving with a new Porsche Panamera, was exceptional. Everybody was wonderful, from the Director of Sales, Mr, Dan Kao , to the Salesman Mr. Peter Lobona. They were very knowledgeable, very helpful, willing to bend backwards in order for me to have a good experience, and absolutely NOT PUSHY!!!!. GREAT EXPERIENCE!!!

MR. Hughes found a great deal and had me in the car in no time.

This was a 50,000 mile service which went well. I was kept informed at all times and the service was done on time.

Service team is always professional, courteous, and fast. I would not go anywhere else but here.

I love Porsche of West Houston. Any time I need servicing, the process is a breeze. Scheduling the appointment, the comfort of the showroom, the after-repair-follow-up and the friendliness of the staff. They make me feel important. They take price in their product and their work. From the sales people to the mechanics and everyone in between, it's like a well-oiled machine. Other businesses could take a lesson from Porsche of West Houston.

Very clear checking in, informed all options and prices, provided ride to and back of my work. Complete the work ahead of time. Work was done correctly. Nothing else to add...

Will Spires is very knowledgeable about the vehicles, and very clear in his explanation of the vehicle features and the purchase process. Very good communication during the order and purchase process. Continues to address issues after the sale (loose proximity sensor, low oil message, rear window wash system leakage). Misa Gottwald at reception is always very social and eager to assist. Cody Zobac and service staff very attentive to my early vehicle issues. I feel valued at this dealership. so far... very good. haven't had a better car purchase experience.

Our experience at the dealership was fabulous. The salesperson, Will Spires was extremely helpful and very knowledgeable, he made everything so easy and seamless in purchasing a vehicle. I will definitely recommend Porsche of West Houston to all my friends and families!

Will Spires made it very easy to look for a used Tahoe. He emailed us numerous cars to look at so that we didn't have to come into the dealership. This made it stress free, especially with two young kids.

Will made our car buying experience pleasant and stress free. We did not feel pressured. The coffee was also great.

if you want to buy Porsche go looking for Efan! good services and best sales ever

The only person I will buy a Porsche from again is Jorge Olivas. The couple of time I have been in there during this car buying process he has been there and been extremely helpful. I recommend him to everyone I know. He was the best sales person I have ever dealt with at a dealership. This man deserves a raise or a promotion.

I went to the dealership today and took my two teenagers to learn more about Porsche and the cars they sale. Mr. Efan Hsu was very professional when addressing my 12-yr old when explaining the history of the company and the pros and cons of the 911 vs. the Panamera, for example. He also allowed us to test drive both cars. We enjoyed going to this dealership very much. Regards, Santos Garza

We really enjoyed our car shopping experience!!!!!

Will Spires assisted me with looking for a vehicle. He was informed and went the extra mile to help me understand the process. I am always uncomfortable and anxious when it involves purchasing a vehicle. But Will was able to make me feel comfortable. I would definitely recommend him to my friends and family.

I always get excellent service when I come to this dealership by Will Spires. He is extremely knowledgeable, thorough, and patient with me. He answers all my questions and makes me feel very comfortable in my car buying decision. I wouldn't go to anyone else. Go and ask for Will. He will always take good care of you.

The husband and I decided to come in and see what this particular dealership had to offer. We're In the beginning stages of shopping around, for a new family car. We were immediately and kindly greeted by Mr. Spires. We found he was very helpful and knowledgeable, with regards to all of our initial questions. Car buying is a sensitive area for me, in particular... I want to feel that I am well informed, and all my questions have been answered, but at the same time, I don't want to be pressured or cornered into making a rushed decision and buying just anything, right on the spot. Mr. Spires made us feel very relaxed and comfortable as well as, informed, of our options and about their cars and services. He helped provide us with what we wanted to know, first off the bat. We did take that helpful information with us, as we are only in the initial stages of shopping around. We feel though, we'll definitely will be returning in the near future for a closer look, but after doing our research and comparisons, of course, as any smart shoppers, would. :) Upon our return, we'll surely be headed straight for, our go-to, sales advisor, Will Spires. Thank you, for a wonderful car shopping/ buying experience and a nice first impression of what your dealership can offer. Would definitely recommend, to friends and family.

Will is a great salesman! Very professional and helpful!

I've been there twice for shopping new car. Salesman (Will) is very nice to provide me information and also try to help me out on the price. Buying in process but I pretty believe I will get the nice car at reasonable price.

Friendly, helpful, great staff and a fine selection of automobiles! Really enjoyed my experience!

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

Emergency repair scheduled and resolved same afternoon.

I love my Cayenne!!!

I must say that my experience at Porsche West Houston has always exceeded my expectations. They have very high integrity and believe, as I do, that loyalty works both ways. I have purchased several cars from PWH, and would not ever consider purchasing or servicing my cars anywhere else. The management, service advisors, sales staff and mechanics are always customer focused, and bend over backwards to satisfy their customers. Also, my Wife feels so comfortable with these folks, that she frequently stops in just to visit. They always give her car a complementary wash, no matter how they busy they are. They really are an outstanding group of professionals.