Great customer experience. Due to a sudden change in my plans, i arrived earlier than scheduled. They welcomed me, took my car in and even gave me an occupied private office to complete my teleconference. Service was completed ahead of schedule and i got an hour back into my day. Great job.

Great service and very professional

I had such a great buying experience with everyone at Porsche West Houston! From them finding a vehicle for me to signing the paperwork! I got a great deal on the car I wanted!! I will definitely buy from them again!!!

I have been a customer of Porsche of West Houston since December 2016. The service department is by far one of the best that I have experienced. The group knows what it means to be “customer focused”! Jolene F. and Cody Z. have always ensured that we are completely satisfied with the service. Highly recommend!!!

I can't say all my experiences have been all good. There is some people who are just not willing to help..but you do find one from time to time..From purchase to service.

We in for a programming change on my car. David was excellent. He took care of it and had me in and out in less then an hour.

Porsche there is no substitute

I had a very good experience buying my Porsche 2015 Boxster from Porsche of west Houston. I was treated by my sales person (David Brewer) and other staff members with great respect and deference. My only disappointment was that the automobile that I bought was originally listed on auto trader as a certified used car. But later, as I discussed the car with my sales person, I found that I have several more months of factory warranty on the automobile. In view of that, I purchased the car. When I picked up the car, it was detailed to near perfection. I drove it back from Houston to Baton Rouge and it performed beautifully. I am very happy with my purchase and for the great service I received from Porsche of West Houston.

Great job! Scott spent the extra time with me to get the app set up and linked to the car.

Cody and the rest of the Porsche West crew did a great job on my car. They were there to answer my questions regarding the service work being done and got me back on the road. I highly recommend Porsche West for all your service needs.

Got a new Macan GTS with Khalil, great experience. He made the normal long boring process of buying a car fun and exciting. He set up a time to show me all the cool details about the car and go over everything. I will definitely be going to this dealership for now on.

Lol be warned if you are going to visit you might end up buying a car that you were not even looking for and fell in love with it.

Ivan did my service and he did an excellent job. Ivan at Porsche of West Houston went above and beyond to ensure I received great prices and timely service and updated me daily on my repairs. He is now my go to person for any of my cars needs. 5 stars!

Great service team, they keep you informed every step of the way and tell you what to look for in the future.

I had a wonderful experience when I bought my car at Porsche of West Houston, I was immediately greeted by a gentlemen who introduced me to Khalil Zaj who was my car expert/salesman. Very impressed at how quickly the process went, I was in one day just browsing on my lunch hour and within a couple of minutes I was approved and able to proceed with my purchase. Khalil answered all of my questions and went over all of the car details of my new car with me. Overall excellent service from Khalil and the entire finance staff.. Thank you for making my purchase flow smoothly and effortlessly..

All I can say is WOW, I came here to just look around meanwhile my car was getting fixed in another dealer. As I walked in Jessica in the front greeted me, was very welcoming, she even offered me some water and asked if I needed help and got me a sales person to come and talk to me (Brandon). However I was just looking so I let him go but he gave me his card and told me he’d be waiting for me to come back, what an amazing enthusiasm person you have hired. Oustanding service, I can’t imagine how the service will be once I have a car. I will come back to purchase A Porsche in this location with Brandon Morris. Whoever is running this place, you’re doing a great job with your employees.

Cody Zobac did a fantastic job taking care of our Porsche.

Coty was wonderful. I came in without an appointment because I needed maintenance quickly before a road trip I was taking with my daughter. They got me right in and did the full maintenance and fixed one of my sensors within a couple of hours.

Excellent service: professional technical support, timely and great shuttle service.

Another great standard maintenance appointment for my diesel Cayenne. The Porsche of West Houston's service department always goes above and beyond! Shout out to Cody, David and Brittany for their friendly and professional service!

After 4 years of ownership including 2 Cayennes and 1 Carrera 4S I can attest to the service provided by Porsche of West Houston. Recently, I had a blowout on the beltway and 1-800-PORSCHE picked up the 911 promptly and delivered it to the dealership. David Riddle was on top of things. I had a couple of warranty issues to take care of as well and the car was scheduled in later in the week for those items. Everything was done in this visit. David handled the tire warranty as well. All I had to do was show up the next day and sign and go. Excellent service by Mr. Riddle. The guy knows the product and treats customers extremely well. It's people like David Riddle that keep customers coming back. Cheers, Frank S.

Assistant Service Manager Ivan Clovis made sure that my Panamera recall was taken care of. The service department was great. My car rides very smooth. Thanks Porsche West Houston.

Incredibly cooperative and made the purchasing experience very positive. I would recommend Porsche of West Houston!

Customer service has been exceptional. I really like my service advisor Cody Zobac. I think the maintenance cost on these Porsche’s is outrageous! I’m not quite sure why a little plastic reservoir to hold my window washer fluid would cost almost $600!!! That to me doesn’t make any sense.

I was fortunate to receive an invite to the Spring Service Clinic. If you receive one of these, bu sure to attend. Latest Porsches are on display and there are crepes, mimosas and a wonderful coffee bar. Entertainment as well. The big deal is a chance to put your car up on a lift and give it a a once-over with guidance from a Tech. My Tech was Fred again (not my first Clinic) and he did a superb job taking me through a close inspection of the car. Topside is first, with attention to maintenance and safety. Next, the lift goes up to reveal all that is on the underside. Stuff you can't see without a lift. One small issue was identified, the first in 62K CaymanS miles. An appointment was made to address the issue (thanks David). Bottom line: attend the Clinic, ask for Fred. You will get great results.

I’m a complete girly girl when it Comes to maintenance on my vehicle, so I love being able to schedule an appointment and they take care of me without having to say a whole lot about the issues I’m having. They just put me in a loaner , which I love considering I have to driver over a 100 miles to the nearest dealer ship ...and they just give me a call once my baby is all fixed up And don’t hassle me if it takes a few days to pic her up at my earliest convince..A1 service all the way around

Excellent service!! Ivan, our client officer were utmost helpful and kind. However, I was initially told the repair would be $750, final payment ended at $895?! Due to miscellaneous fees (tax not included) etc...?!

Exceptional Service Department. I wouldn't take my Porsche anywhere else. Ivan went out of his way to ensure my 100% satisfaction. Highly recommend!

Benny was Amazing! We purchased a Nissan Rogue, 2011 from him and he really made the process super easy. What I appreciate the most is, we got the same service that someone buying a Porsche would have. Benny is going to go above and beyond whether your car is $100,000k or $20k. Great customer service for everyone! I would definitely buy another car from him. If you go, be sure to ask for Benny. He is the best!

We walked into Porsche of West Houston dealership late on Saturday evening just to check and test drive some Cayenne SUVs. As soon as we entered the premises, we bumped into a pleasant and very knowledgeable man, Randy Miller. We got in late and decided to utilize our time in a very efficient way. We narrowed down cars and decided to test drive the Cayenne Turbo. He drove us, and demonstrated all the nitty gritty details of the Turbo. We were impressed. There was no pressure, and he worked with us to build the car of our specifications and looked nationwide. We finally bought the car from the inventory at this dealership. Very pleasant experience. We also liked their manager, Marianna Brasel, who told us about this Porsche Experience Center in Atlanta, which has a special track to drive and test out all the possible things that a sports Porsche can do. Incidentally we were traveling to Atlanta the next day and somehow found time to visit the Experience Center. Even though we could not get a slot to test drive on the track, we tried the simulation and took a tour of the premises. We saw the famous 918 Spyder here. Thank you Randy & Marianna of West Side Houston for the smooth experience.

Excelent service.

The Spring Service Clinic was well organized and enjoyable. The technicians were very thorough and knowledgeable; great event.

Really nice people, very good service. Responsive, prompt, professional, generous with time and advice, nothing but a great experience with this business. And I didn't even buy my Porsche here! But I will in the future.

Very polite, professional, and knowledgeable service crew. Thanks Cody!!!

I've been using this dealership in maintaining my 4S for years now and they always deliver an excellent service.

Great costumer service in every department. I’m completely satisfied with my purchase, down to the last detail. Brandon Morris, my sales guy, was very detailed and cooperative with all aspects of this purchase. I have never experienced such great service in all my years of buying vehicles.

What can I say. Porsche of West Houston has provided us services over the past 3 years and their service team is the best in the business. From the second you drop off your car to the second you pick it up they ensure that every need is met. Their staff is professional and ensures that every issue is resolved. Every service advisor is great, but I will say that we are lucky that we have Cody as ours, a true professional and a reason that our next purchase will be another Porsche for West Houston.

very fast and effiecent service he did his best to make the service as fast as possible

30,000 miles routine service and other work, all completed on the stated time. Very happy with my service advisor David Riddle

Ivan in the service department is wonderful!!

Errol Hughes and the rest to the Porsche of West Houston made my recent purchase the best vehicle trade and purchase experience I have had in a long time. Errol was professional with just the right amount of salesmanship, gave me time to select model and specifications that I wanted. Got a very favorable deal on my trade-in which made the drop off and pickup process seamless. My past experience with Cody and the rest of the Service Dept. has always been great and expect the same in the future.

I brought my 2002 911 new purchase in for that important post purchase inspection. Had an ignition switch issue. That was taken care of. Invited the service dept to look around for all the rubber gaskets etc that a 80.000 mile car is going to need replaced. Tightened my belt and waited for the pain. No, I was told - your car is in good shape, no repairs or maintenance items noted after the no charge inspection. Plus ten percent off the ignition switch repair. Welcome back to Porsche. See you next year for scheduled service. Thanks Ivan, Cody, and crew. Appreciate the good service.

Great job!

Cody has been a great advisor since my purchase 2 years ago. He's always personable and willing to do whatever he can to get things done. Recent visit was for a state inspection and a PCM software glitch. Cody was sure that a software refresh could be done within an hour.....now of course that was if the car and the computer were in a good mood. About 45 minutes later he hands me the keys and says you're good. Talk about service. Speaking of service, everytime I'm at the dealership the GM Marianna is visible. She's either talking to customers or helping out the staff. She has created a very inviting environment for customers. Way 2 Go "Boss Lady".

I have purchased 3 cars from West Houston Porsche in the last 12 years . They have great service and great people ...

Service Rep. Was very professional and knowledgeable. Very cautious and understanding.

Thanks to Cody any issues can be resolved.

It was very pleasant experience and I enjoyed it. People are friendly & make me feel part of the family ¿

Great care and attention to detail.

Errol was so helpful! Made the test drive really informative and fun! Will be purchasing from him soon!!

As usual Cody kept me up to date the whole time on the status of my car. Great service as usual!

I have been taking my Porsches to Porsche of West Houston (formerly Don McGill Porsche) for over 15 years now. Everybody from the sales staff, parts department and especially the service department have always exceed my expectations. Have there been problems, yes, have there been times when a loaner was not available, yes, but it is usually because people keep the loaner beyond when their car was done, which has a snowball effect on the next customer whom had a reservation for service and loaner request. We are all human, trying for perfection, just like Porsche brand, but there are always things that can be better or improved and Porsche West Houston always does the right thing. Good job again.

I had my car serviced at this location. Scheduling was easy & David did a great job explaining everything to me.

I drove up with no appt. They fixed my strange little headlamp case failure by replacing both parts involved. No problems. No doubts. Great service.

Great experience buying my 911 Carrera! Scott and Nina were a pleasure to work with on this...

Good service. Completed promptly.

I have had a great experience with everyone at Porsche West Houston from the sales consultant David - who was great to work with- right up to the General Manager. I took my time with multiple visits while testing driving and looking for the right vehicle. They made the whole process both enjoyable and easy, with zero pressure. Thanks again D.B. and M.B.

Everyone is so professional and friendly at this dealership. My experience has been amazing!

Ivan was an awesome service advisor. He was professional, courteous, and knowledgeable.

This is the second car I have purchased from this dealership, and the sixth car I have purchased from the Sonic Automotive Group. Everyone I have dealt with has been professional, polite and knowledgeable. When you are ready to invest in a high quality automobile, you want the highest quality of individuals and dealership supporting your purchase. Scott Clark was my sales representative, and I highly recommend him to anyone wanting an expert to guide them through the purchase of a fine automobile.

I will give Kudos to the Porsche of West Houston team! Jason was professional, prompt and on the ball with my Pre-Owned purchase! Smooth transaction and he worked to minimize my time in the office closing the deal. Finance team very efficient. And the car was in really, really clean shape when I picked it up!! Yeah:)

Great, timely and very professional. Ivan addressed all my concerns and followed up.

I bought a new car and traded my old car in over my lunch break. These folks get things done in a friendly, efficient way. Never one bit of pressure,

Excellent, top-shelf service from this establishment. Lachlan is the best in the business and takes care of his customers as if you are family. I love my Porsche and these guys keep it running marvelously and that's why I'll keep coming back buying porsches from them! Update as of March 2018 as prior post from Summer 2017 after I bought car: The Porsche continues to run flawlessly and only in garage for one oil change and rear tire change after 10,000 miles. Lachlan is always available for answering questions and assistance to keep the car at top-performance and provides excellent, unparalleled service. The customer care and car performance are completely above and beyond my years of BMW experience. I highly recommend Lachlan and Porsche at Porsche West.

Purchased a used 911 and brought it to this dealer for an initial service. The service writer and mechanic took time to learn and evaluate the car and set up a proper profile prior to service. They were unhappy with how the vehicle's computer linked up with the factory scan tool, so the car was reflashed and brought up to proper working order -- at no additional charge. The car was fully inspected and I was advised of any deficiencies or potential issues. Everything was handled professionally and without pressure. All in all, a good experience.

Top Rate experience from David Brewer/team.

We have our Cayenne and 991 serviced at Porsche West Houston--and have been very pleased with their work. Cody is an excellent service advisor--and the coffee machine is pretty cool.

Blowout on freeway. Roadside assistance was super nice and hassle free. Service advisor David Riddle was super as always. Tire was replaced under tire insurance and car repairs were made under warranty. No charge. All good.

Cody is an excellent service consultant.

I have known Brian Herlin at Porsche West Houston for many years, he is an encyclopedia on Porsche! Brian and the whole Porsche West Houston team did a great job getting me my new GT3! Perfect score Brian! Thanks!!

Great customer service by Cody! Was able to get my Cayenne Diesel in on a Saturday for an oil change, which made this task easy! Many Thanks!

I bought a car 1000 miles from porsche of west houston after seeing it online. I couldn’t have been happier with my contact, Benny Bui. He was kind, honest, helpful, knowledgeable and most importantly, responsive. Maybe the best car buying experience I’ve ever had. For sure, the best long distance car buying experience I’ve ever had. Thanks Benny.

Very professional work, seat and car key revision in half day.

Khalil Zaj at West Houston Porsche is a great sales person. His calm, friendly and pleasant personality makes anyone so comfortable for the purchase.He is very knowledgeable and makes the customers at ease.Khalil treats people with respect. We purchased a 2018 used Mercedes Benz SUV and the manual book and one key were with the previous owner. He contacted the old owner and obtained them for us in two days. He goes above and beyond, an extra mile. I would recommend him to any customer. Go Porsche dealer for such a great employee and the great price for the SUV for us. Thanks a lot

Cody Zobac in the service department was extremely helpful and answered all my questions. He's very knowledgeable and kind. I highly recommend Cody Zobac to handle all your needs at Porsche of West Houston. Thank you Cody!!!

Very good service people friendly

Awesome service!!! These guys took care of me and did more than I could asked. Thanks Benny, Phil, Johnny!

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

Cody and all the service group, activity everyone that works there are great. Well trained. Won’t go anywhere else.

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

This was my first time in Porsche West Houston for any type of service. David Riddle and Brittany Troxell were exceptionally friendly & helpful. This time I only needed a key replacement/key programming, but I will be going back for future oil changes and maintenance services. It was a busy Saturday morning, but every one there was pleasant and helpful.

Just recently purchased a 2017 Porsche Cayenne from Porsche of West Houston. My sales advisor was Benny Bui. Highly recommend working with him as he took the time to answer all my questions and gave me a thorough review of all the car's features. The car is amazing and is everything I was looking for in a SUV. Thank you Benny!

I highly recommend anyone looking for a car to connect with Khalil at Porsche West Houston. He truly is a pleasure to work with, a straight shooter, and as advocate for his customer. Khalil goes above and beyond and is a pleasure to work with. Many thanks !

David did a fantastic job in helping me in fixing a small problem. To me he is the #1 service attendant at West Houston Porsche.

Brian was exceptional with professionalism and customer satisfaction

Outstanding buying experience. Errol and the rest of the Porsche of West Houston team were fantastic. They made the car buying process easy and enjoyable.

Excellent experience. No pressure and our salesman was very knowledgeable. New car induction was also excellent.

David Riddle is an outstanding customer service rep. He bends over backwards to ensure my service experience is the best it can be. He's personable and has good follow up skiill sets. Let's also include the technicians in the back ... I appreciate they know my name and provide outstanding workmanship to keep my Porsche running well! These are a few reasns why I keep coming back to Porsche West Houston; it will be 16 years next month!

Service manager was very professional. All repairs and maintenance work was done on time and as agreed upon.

I needed an oil change and 60K mile checkup on my 2012 Panamera. Cody arranged a ride to work, and knew that I had a time crunch picking up the car in that I finished work at the same time they closed due to their new hours. So he got the car serviced in time for me to pick it up at lunch. Much appreciated.

60,000 mile service handled professionally and on time.

Recently purchased CPO 911. My sales consultant was Khalil. He was a consummate professional who had a great knowledge of 911s and helped me with no pressure. He gave me plenty of time to look through the car and answered every questions I had. I would highly recommend his service if you are looking into a CPO Porsche. And I also had great experiences with Ulysses at Service Department. I had some minor trim piece issues on our car and he took great care of me and my car. Car was repaired to exact specs and came back to me flawless. He respected my busy schedule and accommodated my needs in timely fashion. Overall Porsche West did a great job and will be my first choice when I need my next car.

I stepped into Porsche of West Houston and within 1 1/2 hours I was leaving with a new Panamera 4. The experience was amazing: both, Mr. Dan Kao (Director of Sales) and Mr. Peter Lobona were great!! Very knowledgeable, very helpful, and NO PRESSURE AT ALL!!. I will go back when I'm ready for my next Porsche, and I would recommend them to my friends without any hesitation. GREAT EXPERIENCE!!!.

David Riddle in Service is GREAT! PWH did an excellent job installing my Porsche Classic radio in my 993.

The Panamera is the second car I have acquired from this dealership. Cody, my service advisor has been excellent in getting repairs done correctly the first time and on time on the Panamera, recently in for its first service and the 911. Both Porsche cars have been remarkably reliable and so far service visits have been for routine maintenance. Thanks Cody and Porsche of Wet Houston for a great experience.

David and the team were outstanding! I was given a warm cup of coffee and a separate office to conduct business while I waited!

They never disappoint. Have purchased 3 Porsches from them and will continue.

I TOOK MY CAR FOR SERVICE, AND WITHIN 1 1/2 HOURS I WAS LEAVING IN MY FRESHLY WASHED PANAMERA4. THE SERVICE REPRESENTATIVE WAS VERY COURTEOUS, VERY HELPFUL, AND MADE THE EXPERIENCE A BREEZE. THE CAR HAD BEEN SERVICED AND IMPECCABLE. I WILL BE BACK WHEN I NEED SERVICE AGAIN.

Always excellent service, attention to detail and addressing any inquiries. Pricey (surprise! It's a Porsche) but high quality.

Very pleased!

I came in to do the 20k service on my Macan. I was very pleased with the new service advisor, Ivan. Keep up the good work!

I bought my car from Benny. He gave me a great deal, and he was very accommodating to my schedule and needs. He went completely out of his way to make sure I was happy, and the dealer even paid for a malfunction on my car after I bought it. I recommend that anyone who needs a car to go to Benny.

I cannot thank Jason Sabbagh and Phil Sotolongo enough for all of their help with purchasing my amazing car! I would absolutely buy from Porsche of West Houston again.

Great, efficient, and friendly service. Called to get state inspection and in less than an hour was taken care of.

Jason Sabbagh was great salesman to deal with and made the purchase of my used Porsche seamless. The car more than meet my expectations. Thanks again Jason

Had a great experience working with Rickey. He is very knowledgeable about Porsche products and diligently works to satisfy needs. I look forward to working with him in the future.

Timely and considerate...David Riddle stayed on top of a lengthy issue, brining the final repair way ahead of expectations.

Very attentive and helpful. Great customer service!

I had my car serviced for it's yearly maintenance and had an extremely positive experience. David was the service manager who assisted me and Luis was the driver who took me home from the dealer and picked me up when my car was ready. I found everyone to be extremely accommodating and helpful. David even changed the battery in my key fob as I was leaving. I highly recommend Porsche of West Houston.

Porsche always knows how to treat its customers. I don't think I will ever drive a different car!

Called That morning and they got me in and out within an hour and cleaned my car

This review is way overdue. Back in October I was in the market for a new car and I needed one immediately. I happened to see a VW that I was interested in. I went to the dealership and was greeted by Johnny Criswell. He was pleasant and very knowledgeable. After all of my dealings with sales people, especially car sale people, this by far was the best experience I have ever had. I would recommend finding him and see for yourself. Johnny was not the only person that was exceptional. Everyone that I encountered at Porsche of West Houston was kind and smiled. I will definitely go back here if I need a new car.

Great people with friendly approach. The only reason I don't rate service 5 stars is the tiered pricing alternatives they offer. The approach makes the pricing of additional services obvious and they appear exceptionally expensive. Understand we are talking Porsche, but some of the prices are just too high.

Happy Car, Happy Customer...Cody always take care of me! Happy Holidays

Great service team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Service is great as always. Thanks again!!!!!!!!!!!!!!!!!!!!!!

I had a great service every time I am having my car tuned up The kindness and professionalism is a 5 star service

Great service and exceptional quality. Ricky Barrera was a pleasure to work with and made the process of buying a new vehicle enjoyable.

Our experiences at Porsche West Houston have been positive. We purchased a CPO Cayenne about a year ago from Brian. He is very knowledgeable, honest, and entertaining. We also own a 991.1 that we purchased before we moved to Houston. We have had both vehicles serviced through Cody. He is also very knowledgeable and honest.

Good team- Errol does a great job in sales and John as well in service

We were traveling coast to coast when we needed emergency brake liner replacement. From our call to the receptionist to the service manager the service was flawless. They got the parts and we brought the car in the next morning. On the road before noon. Thank you PORSCHE of west Houston Texas. This is what being a Porsche owner is all about.

Wonderful experience with Lachlan, patient and attentive. One of the main reason we walked out with 3 Porsche tonight :)

Been taking my car here for 5 years, so far so good. I always stick with Cody. One time I had another Porsche West Houston representative who said I needed to change my brakes for $2K, luckily I told him to hold off and then when I checked with Cody he said I still had time and not to worry about it; now two years later and my brakes are still fine. I always ensure I stick with Cody, who due to his honesty and knowledge, is the main reason I continue to go there.

Benny was very patience , great customer service. Will work with him again

As always existing experience and terrific service. The car is what I expected. I switch my Cayman S 2008 with this 4 doors Porsche.

This was a service visit and the service writer was respectful and helpful. I bought my car at this dealership This form is awkward and unless it is changed I am likely no to respond again

I've worked with David in the past, and this time he surpassed my expectations. He was intuitive, helpful, and ALWAYS returned my phone call when he was away from him desk. I also want to say thank you for the shop guys who worked on my vehicle, you guys did a great job!

This is my 2nd time purchasing a Porsche. My 1st experience was terrible to say the least. Luckily I knew what I wanted the minute I had walked in, so it wasn’t a hard sale. However, I’d expect a little more interaction and courtesy. When I received a notice that I could upgrade early I decided to give this dealership another chance and I’m so glad I did. Lachlan was simply the best. Not only did he take his time with me, but he actually listened to my concerns. ( And I was very picky this time around!). He went above and beyond in helping me getting my new Cayman S! I absolutely love it!! Thank you Porsche of West Houston!!

Wonderful car buying experience far exceeds my expectations A++

Came in for the service clinic. Excellent experience! Fred (Luttge) is the guy. Great attitude, great approach, very expert. German guy for German cars.

David Riddle in the service group is the reason why I return to Porsche of West Houston. He is honest and truly cares about the customer.

I'm very glad with services provided by Mr Benny Bui. He is very nice and helpful person. Definitely recommended!

David in the service dept. was friendly and honest, enjoyed my cappuccino while waiting.

Porsche battery changed-time to change every five years- similar reason to change brake fluid very two years.

Brian did a great job. Wonderful experience. would refer a friend easily. good attention to detail. good attention after the sale.

Made appointment for inspection easily and convenient. I was received promptly at the appointment day and car was delivered at the promised time nicely wash. Very professional team.

Always great service. They go out of their way to be accommodating.

Whole process went very smoothly. There was no pressure to add options and the negotiation itself was friendly and professional. My advisor at Porsche of West Houston was Jacob and he did a great job keeping me in the loop regarding production and delivery. I changed the build twice before it was locked in and that was easy, too.

Thank you David Ye, a very nice, friendly and knowledgeable Ambassador in West Houston Porsche. Appreciate your taking care of my purchase.

I bought my first Porsche, a 2013 CPO 911, with the help from Khalil, who was very patient and helpful to show different cars and explained the differences among them. He did not make me feel pressured to buy any car that you got from some car sales person. Whole process is nice and smooth.

Alex, the sales director and Jacob , my sales associate, both were very helpful, informative and most of all very attentive to my concerns. This was the best car buy experience I have ever had. No pressure , just excellent customer serviice. Jacob answered all of my questions and followed up a couple of days after the delivery of the car to make sure everything was going okay. What a fantastic team. I will tell everyone I know that is in the market for a Porsche to buy from this dealership. I am so happy that I did!!!!

thank you so much Khalil for helping me get my dream car!!!! highly recommend :)

I recently purchased a Chevrolet Silverado 1500 from Porsche of West Houston. I am extremely pleased with with my salesman Jason Sabbagh. He was very polite, friendly and did not beat around the bush. I told him my numbers and we were able to come to an agreement very quickly. This has been hands down the best buying experience I've ever had and I would recommend it highly.

We recently purchase a pre-owned Cayenne with the help of Jason Sabbagh. He was wonderful to work with - knowledgeable, professional, friendly, and understood our purchase parameters. We found the dealership to be efficient and professional on all levels.

Frendly staff and a great coffey machine to the left of parts desk. Small showroom, and pressing the SUV's market button fairly hard. Overall, it was worth the time to stop by. They also hosted a Posrche car show over the July 4th weekend and was much appreciated by most all that attended and thoes whom were showing their "baby's". I have never see so much car wax and microfiber towels going to work on Porsches in my life, it was fairly impressive and somewhat scary.

Thanks Cody for the quick turnaround on my flat tire replacement and for teaching me how to manually open my door in the event of an emergency!!

Scheduled an appointment online which was very convenient. You do need to plan a couple weeks ahead if you need a loaner vehicle.

Brian was an amazing sales person! He did a fantastic job making sure we understood how to work my new car.

The car buying process was made very easy and comfortable with Jacob as our knowledgeable representative. We appreciate the time and dedication he put into finding a vehicle that suit us without any pressure. Highly recommended!

Good experience! Definitely I will come back for any future purchase.

Very Good - John was excellent! I brought my car because when I called to get information they had time for me and answered my questions.

I have been going here for many years for all my Porsche service.I have always been extremely happy with their service as well as their service. My service representative is usually Cody. He is the best.

courteous and well done, performed in a timely manner

Great service as always! Quick turnaround and fixed.

Everything was fine but I suggest the protective papers placed in the car when being serviced as well as the service tag be removed prior to turning the car over to the customer.

again, david was excellent and fast on the service of my car. cody also helped. great guys to help service the car.

My salesman, ie Porsche Global Brand Ambassador, Jacob Wilmott, was very friendly, intelligent and informative. I very much appreciated the fact that he was not aggressive or pushy.

Errol Hughes has sold me three new cars and has been very accommodating and pleasant to deal with. Service Advisor David Riddle has always provided excellent service and is always ready to take care of us.

Brian Herlin is the consummate Porsche salesman. He knows the brand and the cars and enjoys imparting his knowledge and passion for them. He made the buying process a pleasure.

I love my new Panamera. Benny was awesome. He went over all details of the car and made the car buying process very uncomplicated. I would refer any of my friends or family to Porsche of West Houston.

My husband and I were shopping for a new car to accommodate our growing family. We happen to be in the Woodlands and decided to stop by Porsche North of Houston to take a look. Our experience there was horrible. We were treated like we weren’t worthy enough to purchase a Porsche. The salesman Efan, was arrogant and made us feel belittled. That steered us away from purchasing a Porsche. We decided to give Porsche West of Houston at try and SO GLAD we did! Our experience at Porsche West was PHENOMENAL!!! We worked with an exceptional team, Khalil Zaj, Phong Bui, and John Hsieh. Khalil was a pleasure to work with, very friendly yet professional, wasn’t pushy, and most importantly didn’t belittled us. We built our car, Khalil gave us weekly updates on the progress. The car was delivered before the promised date. Khalil introduced us to the service team. We were greeted by Phong and John. Phong and John are very polite, professional, and knowledgeable. We knew we are definitely in GREAT hands. Phong and John were able to answer all my concerns about servicing our car which definitely help us make our decision in purchasing a Porsche. We had our car worked on adding tint and some accessories. We received our car back at the time promised, freshly washed, and waiting up front for pick up. Our car was even ready before the promised time. John contacted us when our car was ready. I feel confident having Phong and John taking care of my new Porsche. People make a huge difference Khalil, Phong and John definitely made our experience at Porsche West EXCEPTIONAL!! This is the type of experience I want to rave about to my family and friends. We will definitely recommend all our friends and family to Porsche West!!! This is our first Porsche and will definitely not be our last!!! We will be a repeat customers at Porsche West of Houston. Porsche of West Houston provides top notch service!!!!

We were shopping for our car at another Porsche dealership but ended up buying our car at the Porsche of West Houston. Our salesman Khalil Zaj and service manager Phong Bui and service man John Hsieh was super nice and very helpful. They answered all our questions and advised us the best opinions. I highly recommend these guys.

Excellent service. Special recognition for John Hsieh for courtesy and professionalism. He pointed out to me that the car was already covered by Porsche's extended warranty so I shouldn't have bought the third-party extended warranty package that another dealer sold to me. I got my money back!

Amazing service overall. Had sereval things looked at / changed over the last 2 years under CPO. Everything has been perfect with them.

This is the 3rd Boxter we have purchased. This was by far the Best experience we have ever encountered! Tri Nguyen & Benny Bui were great! Very helpful and informative! We would definitely recommend this dealership! On a previous visit to the service department Cody Zobac was amazing & very helpful!

Great Service! Great Experience. Simply Fantastic... Thank you

I purchased my first sports car from Lachlan Collins at Porsche of West Houston. Wouldn't you know the exact car I wanted was 1,200 miles away and I had no real experience buying a Porsche let alone one where I needed to get on a plane to inspect the car and close the deal. Lachlan treated me honestly and with great patience. He was open about every detail of the cars appearance and he and his manager immediately took care of any issues I had to make the car perfect. Initially I was out of my element but now I must say the overall experience was comfortable and well managed. I rate this establishment as excellent!

The dealer, Khalil, really didn't "deal" much. He was set on a particular price and wouldn't budge much. I bought the car anyhow, but probably paid too much.

David was my service representative and he did an excellent job.

Errol Hughes at Porsche West Houston is an excellent salesman. He is friendly, knowledgeable and dedicated. He goes out of his way to make sure all your needs are addressed. I highly recommend Mr. Hughes and the dealership.

Great follow through on a back-ordered part. Time to repair and friendliness of the staff were noticeably different. Thanks Cody.

Jacob was proffesional and polite at every turn. Wondeful experience all around!

I called one up afternoon just to enquire price of a Cayenne I had been observing for some time - but with no intention of buying immediately. Khalil invited me over - with no obligation or pressure to buy. I landed within 45 minutes. Khalil very patiently in the next one hour took me for a test ride, explained every feature of the car etc.,. By this time my mind was made up. Next, we got on to pricing. Khalil was totally disarming - he showed his cost, and then asked me to name my price now that I know his cost. Sort of turned the tables !! I had no intention of haggling and went with Khalil's generous offer. Further, Khalil threw in a lot of freebies . I walked out with the car - having gone there just to enquire ! I have visited the showroom quite a few times later - every time Khalil has been unfailingly helpful, with many things. Great experience - highly recommended

Top notch service by David!! He was a pro from the beginning to end!! My husband was extremely happy with the customer experience and we will call the location home!! I also commend David for being a man of faith and allowing us to pray with him.

Best service ever, very professional and informative. Love my Cayman S!!

Jacob is knowledgeable, personable and kind. He was very patient when I was trying to decide on a Macan or Cayene. Rather than telling me what he thought I should have, he asked questions which helped me finalize my decision. He is awesome!

My search is over. I've finally found a Porsche Cayenne S Hybrid that does great-looking. Tri Nguyen is simply AMAZING.! If I could give Tri Nguyen 10 stars l would. This was my first time at Porsche of West Houston dealer, he is the impeccable customer service. I've recommended Porsche of West Houston dealer to someone else who have loved it too. Don't miss out. Book your appointment today with Tri Nguyen. You will know how a amazing he is.💝

Cody was a pleasure to work with. The service was done correctly and West Houston Porsche provided me with a quality loaner at no cost.

When I considered buying my first Porsche, I was looking for a client advisor that I could trust and a dealership that was interested in my long-term satisfaction. I worked with Khalil Zaj and his knowledge and patience were essential for making my purchasing experience as seamless as possible. This is a top-notch, professional dealership and I highly recommend you stopping in to understand its differentiators.

Excellent service adviser, did the appropriate work and made sure it was covered by warranty

Very professional! Khalil was excellent! Great communications skills, no-hassle, detailed explanation of car itself and purchase process! In and out in 2 hours!

David Riddle did an outstanding job taking care of my service needs.

I've ordered Porsche rated tires from TireRack to be delivered directly to Porsche West Houston. It was delivered, replaced and aligned quickly and efficiently.

Great customer service, very detailed walk through, very informative.

Everybody at the dealership was a top professional. Carlos, Errol, Rick, Jacob, Cody and the receptionist were great. They made buying my new 718 Cayman the best experience I have ever had buying a car.

Cody in service was excellent in providing top quality service and was professional and timely in servicing my Turbo S. He is always on top of his service dept.

Outstanding service, as always. Also returned my car sparkling both inside and out.

Nina is a great add to the Service Team. Very timely response.

Great service! I would certainly recommend to friends and colleagues.

Good quality service which was performed to my satisfaction. I scheduled my appointment to accommodate a loaner car, but was disappointed when I arrived at the site when I was inconvenienced and given an inferior substitute.

Very quick and thorough. Washed car as well.

Friendly and knowledgeable staff ready to help and answer any questions. Easy car buying experience.

Best service experience, as always, at West Houston Porsche. We are long time customers and Cody has always taken wonderful care of all of our Porsches. Mario in the parts department is also a great source of help and information. We only take our Porsches here.

I had worked with Errol for a few months looking for a very specific Cayman S. He came through with flying colors and the entire process from test drive to drive out only took two hours. I highly recommend him and the Porsche of West Houston team.

Excellent. Nina was fantastic!!! Very customer focused, great follow up, very professional.

Took my 9971.1 for service appt. on my cabriolet top. I had pleasure of meeting my SA, David Riddle. He took care of me and my beloved car. Price is steep, but that's Porsche service. Thank you kindly Porsche of West Houston!

Easy to schedule service, provided loaner car, quick turn around, quality work.

The facility and the personnel are both perfect. David was great to work with. Knowledgeable and friendly.

PWH always goes above and beyond to fix your car. I never wonder if they 'did things right or forgot something'....waiting area is also great too.

I recently purchased a BMW m4 from this dealer. Khalil Zaj was my sales man. I am a Georgia resident and this is my second car from Khalil. My first one was a BMW 435i and the one I just got is the BMW m4. My credit profile is thin, great no faults just short on history. But they made it happen for both of my cars it might have taken a day it might have taken two, but the amount of effort and work that was put into my deal was much appreciate it. Usually other salesmen would try and brush it off. Just give you the honest truth hey, you cannot afford it maybe you can but your credit is short we just can't. No this guy went above and beyond to make it happen. And he did. My payments are always on time and they know I can afford the car. I just needed some help with financing. At the end of the day, the same car I bought from Khalil one year ago, was traded in with the same salesmen that I got it from and purchased another awesome vehicle. I found that alone to be supercool. Anyways Porsche houston west thank you so much for the excellent work that you guys did, and thank you so much for working with me beyond my expectations or anyone else's for that matter. Thank you! I'll see you guys again next year.

The team was excellent they worked really hard to make the deal happen. It took couple of days but that's only because my credit is fresh. They are opening doors for me and I appreciate their trust and commitment into making this deal happen! Khalil Zaj was my pre owned sales man. He truly worked hard for the deal and at the end of the day hey got me what I wanted for the price I wanted and was comfortable with. Thanks guys

Service has been always satisfactory for my current and previous Porsches

Great service. Very accommodating and helpful staff. Absolutely nothing to complain about.

The best Porsche service and dealership! Nina is wonderful - She takes great care of us right away and we never have to wait or issues with our vehicles. We love the friendly, warm and professional service we get everyone we bring our car in for service We will defiantly refer anyone who's in the market for a new car there -we can't wait to get our new Turbo911! Thanks, you guys are the best Porsche dealership and service department in Texas! William & Chloe Roberts

I had a positive experience during the purchase of a 2017 Porsche Macan. Scott Clark, the sales rep, was very knowledgeable about the vehicle, took me for a test drive, answered any all questions. Very little typical back and forth. I felt I received a fair price on the car, and a fair trade in value on my old vehicle. I look forward to being a Porsche owner. My first one. Thank you.

Nina, the Asst Service Manager, is excellent. She works hard to make sure that the service experience is a great one

Maintenance and warranty work was completed as promised; car was delivered to me washed and cleaned inside. Service representative, David, was very engaged and knowledgeable in the whole process; followed up with calls to explain where we were in the process and if there were other issues. He ensured I was fully informed of my warranties coverages and my upcoming maintenance schedule. This experience was astronomically better than when I brought my old 911 to the dealership a number of years ago.

I recently bought a Porsche Macan through Porsche West Houston. This was an amazingly smooth auto purchasing experience. Errol Hughes was excellent. When I called to discuss Porsche West Houston's inventory and my ideal car list, he listened closely, identified a potential match and offered to bring a car for my consideration. Within the hour, he arrived with a car that not only met, but exceeded, my requirements. Decision made win minutes, he worked with me and the Porsche West Houston office on my purchasing arrangement, including matching the interest rate offered through my credit union. After the purchase, he described the features of my new car in detail and assisted in getting the car set up to meet my needs. I am very happy with the car and my purchase experience with Porsche West Houston.

Very easy purchase experience. Quality of service was very high.

Overall my experience was not bad. The sales guy was friendly and respectful. The deal is as okay but not great. The branch was friendly in general. Overall I would recommend this dealership.

Have someone on site on Sundays....things to happen on Sundays too....#servicecentersundays..

They did a great job and had the car ready when promised.

Diagnosed an unusual noise coming from the rear axel area of the vehicle. Upon isolating the problem, parts were ordered and the rear brake motors were replaced in a timely manner. This was a fairly complicated project and the mechanic did an excellent job.

The service was done very timely and efficiently. On the previous survey that I submitted, I mistakenly put rating of 1-star which I meant to be 5-stars. Thus I re-did this survey to reflect the correct 5-stars rating.

My experience with Porsche West Houston was great as usual for the past 10+ years for both my new and 10-yr old car. Cody is an excellent service representative. My salesman Erroll is attentive even when I am there for a service visit. All the staff are excellent in customer's service.

By far one of the BEST test driving experiences my Husband and I have ever had! We are looking forward to the day we can finally pick our Macan up!

This was an excellent new car delivery experience! Jorge Olivas far exceeded our expectations by explaining everything in detail and by making the buying experience enjoyable!

I want to buy my first Porsche 2010 Boxter base 60000 miles $21000 its good price ???. Help me please !

I purchased a certified used Panamara from Porsche West Houston. The car runs great but I had a couple minor problems with my PCM system and with some lights. After several visits to the dealership they installed a new PCM system and a new computer module that corrected the light problem. All of this was done under warranty and I was provided with a Porsche loaner while the work was being performed.

Excellent experience, staff is very professional and no pressure whatsoever.

Service Supervisor Mr. David Riddle is a very nice guy and took very good care of my car and informed me the status of the service at every stage. Outstanding and exceptional service from Mr. David Riddle. Apart from that, the staff at parts department are very pathetic.

Great professional service with fast results. David was attentive to my car problems and offer solutions that were what I needed. He could have provided me with what I thought was the problem. He informed me of a better solution that resulted in a savings for me. This is putting the "customer first". Thanks Porche of West Houston for having David on staff.

Excellent, convenient process for service. kept me up to date on progress and were prompt on return of vehicle.

I recently bought my vehicle from this dealership. The first time I came here, I was greeted by a salesman after waiting for nearly an hour. He let me test drive a car and when I returned, he was nowhere to be found. It was on a Saturday and he might have had other customers, so I just chalked it up to that. Three weeks later after negotiating through emails and text, I met Khalil ZAJ at the dealership. He was very courteous, polite, straight-forward, and patient. I bought a used vehicle so I had an independent inspection done and he had no issue with it nor was in a foul mood by it (it took over an hour for the inspection). During the inspection, he had to step out for some time and was nice enough to text me to let me know he had stepped out. Nothing but good things to say about Khalil; can't say the rest about the other salesman or dealership as a whole. Thanks Khalil for making my car buying experience worthwhile. I gave them 4 stars due to my first experience there, or otherwise it would have been a 5.

I recently bought my vehicle from this dealership. The first time I came here, I was greeted by a salesman after waiting for nearly an hour. He let me test drive a car and when I returned, he was nowhere to be found. It was on a Saturday and he might have had other customers, so I just chalked it up to that. Three weeks later after negotiating through emails and text, I met Khalil ZAJ at the dealership. He was very courteous, polite, straight-forward, and patient. I bought a used vehicle so I had an independent inspection done and he had no issue with it nor was in a foul mood by it (it took over an hour for the inspection). During the inspection, he had to step out for some time and was nice enough to text me to let me know he had stepped out. Nothing but good things to say about Khalil; can't say the rest about the other salesman or dealership as a whole. Thanks Khalil for making my car buying experience worthwhile. I gave them 4 stars due to my first experience there, or otherwise it would have been a 5.

The sales person - Jason helped us a great deal during our buying experience. He accepted our offer and provided excellent service. A+++

David was responsible for managing the service of my car. He and the team at Porsche West Houston did a fantastic job! The car was in for it's routine service, and they found a few little additional items that needed repair, so it was a very effective one drop off service appointment, which took about a week once parts were ordered, etc. Now, having my car back, it is running great and I am pleased with the service. Friendly, knowledgeable and professional, with good communication on the status of the vehicle throughout the service period.

The sales is very helpful and try his best to get my car I wanted and two months earlier than promised. He is very good and I will recommend him to my friend . In addition, he explained all the features before I purchased the car and further deliver the new car to My home in person and spend hours to demonstrate all functions to me. He made a follow up phone call to me telling if I need any more assistance , he will meet me the dealer at any time.

Comfortable waiting room, all repairs explained, saw the issues while the car was on a lift, pricing was as estimated.

Jason was excellent to deal with! Would buy from him again and the Porsche of West Houston.

Thank you Porsche of West Houston for coming to our anniversary party and making it awesome with your BEAUTIFUL cars !

This is a great place to go window shop. Great hardware, friendly staff; what more do you need?

Cody was very professional and got the maintenance done in a timely matter.

PORSCHE DEALERSHIP SHOWED ME LOVE MANY CARS TO CHOOSE AT FACILITY HELPFUL STAFF THROUGHOUT CAR FACILITY ALSO FAIR PRICING FOR ECONOMY AND LUXURY PRE-OWNED CARS

First time using this dealership. David did exactly what he said he'd do. Used shuttle service due to last minute appointment. No drama and Luis was courteous.

Absolutely amazing service with the new management, great communication and punctual. Very impressed with the change. My Cayenne was brought in for service and David Riddle went above and beyond!

Had a nail in my Boxster S's rear tire and it was replaced without any drama. Good waiting area where I was able to watch the English soccer team loose to Ireland!

I recommend Thai dealership to everyone! The service is great. They pretty much treat you like family. They don't harass you as your walking in. They let you shop at your pace. And the price was unbeatable!! I had a great experience!

The staff and the service adviser David was a breath of fresh air. He was on task from the time I dropped the car off until I picked it up. He made sure that the car was washed to my satisfaction. Thumbs up to David and the whole team!!

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

Purchased the car over the phone. Flew into Houston, test drove the car, signed all of the papers. The also served us breakfast and we were on our way in an hour. Great car buying experience. Could not have been better!

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two-year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

David Riddle does a fabulous job...every time. Thorough explanation of service required. Made sure I was comfortable and had anything I needed while I waited for service. Provided a ride to breakfast and the car was done on time as promised. Cleaned and vacuumed.

It's a lot to mention, you really need to experience it, by stopping by at the Porsche West Houston-I went for a TestDrive for a New Porsche Macan and Cayenne, from the moment you arrive -you feel invited to experience first class cars, excellent customer service and they really listen to what you are looking for and meet your budget, I ended up buying a Porsche Cayenne from Jorge O., and love it, he did a fantastic job explaining all the details of driving a Porsche vs others, I own a MBenz and by far Porsche has exceeded my expectations.

This is a wonderful facility and great customer service! I am so used to lower service standards these days, but Porsche of West Houston is amazing!

Brought my Macan in for a noise coming from drivetrain. Service dept very accommodating and helpful. Received a loaner during repair work and whole process was very easy and straight forward. Problem fixed and was even able to pick up my car on a Saturday. Thanks for fast and courteous service.

The Salesman, Errol Hughes, was wonderful to work with. Very helpful in choosing just the right options and trim combinations. He is extremely knowledgeable about every aspect of the car. The final paperwork was well organized and efficient.

Just an oil change...Was completed timely while I waited.

The whole process first class from start to end. They went out and found the type of car I was looking for when they didn't have it in their inventory. Then they gave it the Porache CPO.

Great personal attention during my scheduled 2 year service

went on schedule .

Very timely ! Clean facility. Friendly staff. Kept us informed

Everyone there was professional and helpful, but not like I was going into a Kia dealership so I would just expect everyone to be professional and helpful. Showed up without an appointment due to vehicle acting up throughout a 1300 mile road trip over the weekend. Within 24 hours dealer got back to me saying could not find anything wrong with vehicle, so a quick turn around in getting to it. Dealer suggested I come and drive it with a mechanic to show them the issue. Apparently my vehicle is a wizard because it had zero issues during that drive and still none many days later. Really the only complaint, outside my vehicle being a wizard which would be more manufacturer related than dealership, is the service adviser bluntly telling me my car has no turbo when I said it had a boost making problem. I know i am not the sharpest stick in the bundle but I am at least smart enough to know the vehicle is turbocharged. Regardless of what he thought, he should have handled his response better, but perhaps he had not had his daily coffee yet.

My experience would have been a 5 star review but on pre-owned vehicles they are Not Certified/No Warranty need to stand behind their brand. The vehicles need to be Certified it will make customers come back when they want to purchase another vehicle.

Porsche of West Houston is always very nice, honest and fair. I trust them with my car and it's a pleasure to do business with them. David was my representative and he was very helpful and smart.

excellent service until all issues are cleared, loaner vehicle and prompt updates

Excellent service experience and facilities. In particular, Nina did an excellent job.

My Porsche Panamera went in for an intermediate service and we were offered 3 levels of service basic to Superior, we chose superior however basic met the requirements of a Porsche intermediate service. Another benefit was that we get 10% off the next service cost. We booked in advance which meant we reserved a loaner which was very helpful. My wife was met at the vehicle and our daughters car seat was removed and fitted top the loaner. Throughout the day we were given updates by our service Representative and the car was ready as promised late on the same day, although we elected to collect it the following day. When my wife went to collect the car our daughters seat was removed and installed before she even asked. Thje car runs fantastic and we will continue our loyalty to Porsche West Houston. Thank you Nina for a fantastic service experience and to Porsche for doing it properly.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could find one that was in near perfect condition. I came across a used Miata at Porsche West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could I find one that was in near perfect condition. I came across a used Miata at Porsche of West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

Excellent service and follow up by Nina Tapias, also provided an overall service evaluation at no cost..

work done on my car was as discussed and on time. they also cleaned the car and I enjoyed the loaner provided.

Top notch dealership, Randy Miller is a great Porsche sales Rep.

I've had my car for a couple of years and this time around I had a much better experience. The service person was very cordial and attentive. The service and timing was superior.

Greeted as a valued customer, service staff listened to my issue and got a technician to visit with me. Checked with me to give service updates. Cayman O2 sensor fixed happy Porche owner.

Brian in Service was on top of the Customer Service! My SUV was in for one of the big 40K inspections but he kept me informed and delivered as promised. Thanks Brian!

I've owned a 1998 993 C2S since Feb. 2001, and have had it serviced at Porsche of West Houston since then, from 4800 mi to 42000 miles. I've dealt with 3 different service advisors and two different mechanics and they always go out of there way to help and accommodate my needs for service and repair. While the costs of service are higher than an independent service provider, you get excellent service and real attention to detail. I would have switched long ago if it wasn't for their excellent customer service.

Did 30K maintenance and it was done quickly while I waited in their lounge.

Very good experience from the first visit. Unlike other dealerships I didnt feel pressured to purchase anything. Very relaxed atmosphere.

Purchased a brand new Macan. Sales to Delivery was very friendly and smooth.

Khalil was very helpful in finding us the perfect 2016 Macan S. He listened and understood exactly what we wanted and delivered at an attractive price. Well done - highly recommend!

These guys are always great! Can not say enough good things about them all. Thank you so much for the loaner vehicle. I appreciate you all. As a show of my appreciation I brought it back clean and with a full tank of gas. Hope other clients will do the same.

My service agent Mike was awesome. Everything went smoothly and he was very friendly, He went out of his way to help me and I appreciate it. The only area of weakness was in the Parts Department.The agent was helpful but the cashier was out for her lunch break and no one in that department knew how to cancel part of an order or refund it. I had to wait quite some time until they found someone to walk them through the procedure via phone.

Unlike Porsche North the dealership able to take in my vehicle the next day after my problem kept in contestant touch with updates and was a pleasure to deal with

I recently bought a cayenne S in Porsche of West Houston. I felt the staff was cordial and patient particularly for a potential client with no track record of wowing a Porsche before. I must have spend a few hours before making a decision and throughout the process the sales rep was a available to answer all my questions and to show me the cars in stock. Delivery process was fine despite some delays with my paperwork.

Overall, the purchasing process was OK. Was initiated via internet and i have to say that communication was much better before the sale. Some things were promised to be complete by pickup, but were not. With time, these things were done. To be honest, the pickup time was only a day/so from purchase, so not much time and it included a Sunday.

We were interested in the Porsche Panamera and found a one-year old certified pre-owned car online at Porsche of West Houston. The purchase experience at any car dealership starts and ends with the sales person and Randy Miller is excellent. He is both knowledgable and passionate about Porsche cars and he provided just the right amount of information and enthusiasm for us to get a deal done that included trading in two late model sports cars. He came to our home to perform the trade-in assessment so we didn't have to shuttle cars back and forth. The paperwork process was efficiently handled in five minutes and the new car introduction was thorough without being boring. If you're in the market for a Porsche, see Randy Miller.

Excellent service! My service attendants were extremely accommodating and friendly.

Nina Tapias provide outstanding support the day following the Houston Floods regarding my damaged Panamera

Very happy with the service, Best staff , Best Cars ?

Great service and washed my car after replacing my flat tire

Very pleasant. Said it would be longer than quoted wait time for repair and gave me a loaner car.

Very courteous and timely service center. Location wise, it is in a very good spot.

I have been a customer for 10 years and I am always treated with both professional and personal respect. It is the main reason why I bought my second car from Porsche Southwest last July. It is great dealing with the same company and people for both my cars.

i had already had my car serviced exclusively at Porsche of West Houston, but Nina Tapias has added a level of service that raised the bar further. She is the best service advisor anywhere. She was helpful, direct, and prompt. Great job on all fronts.

Nina and the entire staff at the dealership are top notch ! Everyone was extremely courteous [making sure I was comfortable, etc.] and polite. In addition, Nina kept me advised periodically on the status of my maintenance progress [she had arranged an appointment for me to bring my car in for regular maintenance and to wait on the car]. The service, accomodations and results were perfect ! Nina and the staff deserve many, many kudos ! roger beck

it was great services from arrangement, feedback, and accurate quote. Also all staff was very kind.

From start to finish Porsche west Houston made us feel completely at ease. The sales manager, Jorge our sale associate and Rick and Brittany were awesome. This isn't the closest dealer to my house but the drive was worth it.

Took my GT3 in for 2-year service. Attentiveness and service quality was very good. Will return and would recommend.

I recently purchased a 2014 Porsche Boxster S, from Tri Nguyen at your dealership. Just couldn’t find what I wanted here in Albuquerque, N.M., so I searched the internet & found this car at your dealership. The presentation was fantastic, so I called, & talked to Tri. Didn’t think I would qualify, as I had been denied credit on a 2014 Boxster S here in Albuquerque, just one month prior; one positive thing I had done during this month was eliminate my credit card debt. Tri offered to run my credit, but I was skeptical. He called me that evening & told me “I had been approved!” Sweet! Still a few problems. Had to sell a car, & get rid of a1 year old Harley Davidson V-Rod. I pulled it off. I had bought a 1996 911 Turbo in 2006 locally, but had to let it go during the recession. But I must say, this Boxster S is the “finest automobile I’ve ever owned!" Amazing what 20 years of technology can do! And I was fortunate the local dealer turned me down, because this car at your dealership had everything I wanted. The prices of both were almost identical. The car I test drove in Albuquerque was Agate Grey, The car I bought from Porsche West was White/Black soft top. My local dealer's car was a 6-speed manual, yours (now mine!) PDK. My car, Sport Plus, Sport Exhaust, Sport Steering Wheel, 20 inch Carrera S Alloy Wheels, Navigation. The car I test drove here in Albuquerque didn’t have any of these options. I asked Tri to have a clear bra installed. He also recommended a K-40 Radar/Laser detector. Awesome! It has already saved me at least 1 ticket! And I had the windows tinted all the way around, at Brandon Lim's request. (Executive Tint in Houston) So I now have a Porsche with everything installed. All I have to do, is drive & enjoy. Tri picked me up at the airport, & I was getting really excited to see my car. It didn’t disappoint. I was a little tired, but once I started driving, well, so very thrilled. I went about 800 miles that day, to Las Cruces, N.M. Spent the night at my sister’s house, and came home to Albuquerque the next day. Tri has been great, always willing to answer any questions I might have. So needless to say, I am very happy about the whole experience of my travels to Porsche West of Houston.

I was in a time bind when I arrived the dealership to perform a 10000 mile service. The service manager found creative ways to execute the task within my timeline and I was driving off after 90 mins as against 120-150mins. Great customer flexibility exhibited!!!!

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

The service provide by Khalil ZAJ was outstanding, this was truly one of my greatest purchasing experiences. Thank You

I was very please with the service performed. The service rep was friendly, professional, and did a great job to ensure the work was performed in a timely manner.

What more can be said. The service was quick, efficient, and on time.

I went few days ago to Porsche of West Houston, and the whole experience, from entering into the dealership until leaving with a new Porsche Panamera, was exceptional. Everybody was wonderful, from the Director of Sales, Mr, Dan Kao , to the Salesman Mr. Peter Lobona. They were very knowledgeable, very helpful, willing to bend backwards in order for me to have a good experience, and absolutely NOT PUSHY!!!!. GREAT EXPERIENCE!!!

MR. Hughes found a great deal and had me in the car in no time.

This was a 50,000 mile service which went well. I was kept informed at all times and the service was done on time.

Service team is always professional, courteous, and fast. I would not go anywhere else but here.

I love Porsche of West Houston. Any time I need servicing, the process is a breeze. Scheduling the appointment, the comfort of the showroom, the after-repair-follow-up and the friendliness of the staff. They make me feel important. They take price in their product and their work. From the sales people to the mechanics and everyone in between, it's like a well-oiled machine. Other businesses could take a lesson from Porsche of West Houston.

Very clear checking in, informed all options and prices, provided ride to and back of my work. Complete the work ahead of time. Work was done correctly. Nothing else to add...

Will Spires is very knowledgeable about the vehicles, and very clear in his explanation of the vehicle features and the purchase process. Very good communication during the order and purchase process. Continues to address issues after the sale (loose proximity sensor, low oil message, rear window wash system leakage). Misa Gottwald at reception is always very social and eager to assist. Cody Zobac and service staff very attentive to my early vehicle issues. I feel valued at this dealership. so far... very good. haven't had a better car purchase experience.

Our experience at the dealership was fabulous. The salesperson, Will Spires was extremely helpful and very knowledgeable, he made everything so easy and seamless in purchasing a vehicle. I will definitely recommend Porsche of West Houston to all my friends and families!

Will Spires made it very easy to look for a used Tahoe. He emailed us numerous cars to look at so that we didn't have to come into the dealership. This made it stress free, especially with two young kids.

Will made our car buying experience pleasant and stress free. We did not feel pressured. The coffee was also great.

if you want to buy Porsche go looking for Efan! good services and best sales ever

The only person I will buy a Porsche from again is Jorge Olivas. The couple of time I have been in there during this car buying process he has been there and been extremely helpful. I recommend him to everyone I know. He was the best sales person I have ever dealt with at a dealership. This man deserves a raise or a promotion.

I went to the dealership today and took my two teenagers to learn more about Porsche and the cars they sale. Mr. Efan Hsu was very professional when addressing my 12-yr old when explaining the history of the company and the pros and cons of the 911 vs. the Panamera, for example. He also allowed us to test drive both cars. We enjoyed going to this dealership very much. Regards, Santos Garza

We really enjoyed our car shopping experience!!!!!

Will Spires assisted me with looking for a vehicle. He was informed and went the extra mile to help me understand the process. I am always uncomfortable and anxious when it involves purchasing a vehicle. But Will was able to make me feel comfortable. I would definitely recommend him to my friends and family.

I always get excellent service when I come to this dealership by Will Spires. He is extremely knowledgeable, thorough, and patient with me. He answers all my questions and makes me feel very comfortable in my car buying decision. I wouldn't go to anyone else. Go and ask for Will. He will always take good care of you.

The husband and I decided to come in and see what this particular dealership had to offer. We're In the beginning stages of shopping around, for a new family car. We were immediately and kindly greeted by Mr. Spires. We found he was very helpful and knowledgeable, with regards to all of our initial questions. Car buying is a sensitive area for me, in particular... I want to feel that I am well informed, and all my questions have been answered, but at the same time, I don't want to be pressured or cornered into making a rushed decision and buying just anything, right on the spot. Mr. Spires made us feel very relaxed and comfortable as well as, informed, of our options and about their cars and services. He helped provide us with what we wanted to know, first off the bat. We did take that helpful information with us, as we are only in the initial stages of shopping around. We feel though, we'll definitely will be returning in the near future for a closer look, but after doing our research and comparisons, of course, as any smart shoppers, would. :) Upon our return, we'll surely be headed straight for, our go-to, sales advisor, Will Spires. Thank you, for a wonderful car shopping/ buying experience and a nice first impression of what your dealership can offer. Would definitely recommend, to friends and family.

Will is a great salesman! Very professional and helpful!

I've been there twice for shopping new car. Salesman (Will) is very nice to provide me information and also try to help me out on the price. Buying in process but I pretty believe I will get the nice car at reasonable price.

Friendly, helpful, great staff and a fine selection of automobiles! Really enjoyed my experience!

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

Emergency repair scheduled and resolved same afternoon.

I love my Cayenne!!!

I must say that my experience at Porsche West Houston has always exceeded my expectations. They have very high integrity and believe, as I do, that loyalty works both ways. I have purchased several cars from PWH, and would not ever consider purchasing or servicing my cars anywhere else. The management, service advisors, sales staff and mechanics are always customer focused, and bend over backwards to satisfy their customers. Also, my Wife feels so comfortable with these folks, that she frequently stops in just to visit. They always give her car a complementary wash, no matter how they busy they are. They really are an outstanding group of professionals.

Porsche of West Houston really is great! I am on my second porsche which I have purchased from them which is a 2013 boxster s. I knew the car would be great before I purchased it because I previously owned a cayman s. What I was blown away by was the assistance I recevied through the custom ordering process by Louie Solana. He literally held my hand through the process and suggested items I should order and those I could pass on. We commnuicated frequently through the ordering process via text and phone conversations.We took drives together in the demo car where he pointed out many important things about the new model.During the process I felt like I was being educated more than being sold.Even after I purchased the car he called me to ask how was I enjoying it and things of that nature.Not to mention he saved me nearly 1 grand by suggesting I get the tire and wheel replacement plan.And what do you know couple months in to ownership and 1 nail in each rear tire replaced for free. Great job Louie and Porsche of West Houston!

I only take my Porsches to West Houston Porsche because they offer the very best in service. I am seen immediately when I bring my Porsche in for service, whether or not I have called in advance to let them know I will be bringing it in. Service is always prompt, could not be more courteous and friendly, and my cars are always well taken care of. Both James and Cody in the service department are extremely knowledgeable and take excellent care of my cars, frequently going above and beyond what is necessary. When I have had a loaner car, it has always been a brand new Porsche (I am currently borrowing a new Boxster) or a new Audi. We have purchased several Porsches from Carlos and have always had a very positive and fun experience. I have found everyone here at Porsche, from the people on the sales floor, the service department to the office staff to be extremely friendly and helpful. Most of the other reviews sound like they are at another dealer.