Porsche, I mean. It's Porsche

Ivan, in Service, is great and always easy to work with. He will get your car taken care of!

Five star Best dealership bar none. Made to feel like family immediately after walking in the very first time and all the way up to my most recent service on one of our vehicles. David and Cody set the standard for service excellence. Marianna always comes out to visit customers and makes us feel welcome. Very accommodating staff. Wouldn’t think of going elsewhere. #Martini

Ivan was great at being transparent in terms of letting me know when my car would be ready, and what to expect.

David Riddle took good care of us when we had the Panamera serviced recently. Kept us well informed.

Cody is great! He takes care of us quickly and we always use him. We love our Macan S!

My purchase experience was outstanding and easy to consummate the deal and paperwork. Khahil was very accommodating and knowledgeable. I'll come back for my next vehicle.

Curteous, competent, and professional.

Outstanding service along with personal attention. It was a great experience buying from Porsche of West Houston.

I buy at least two cars every year. For my fun car, I started shopping for a used 911 to replace my JCW Mini Hardtop. Shopped at a couple of high end new car dealerships including Porsche of West Houston. From a personal interaction and professionalism standpoint this was a great experience and Jason at Porsche of West Houston was a pleasure to deal with (without dealing with a fleet guy at a domestic car dealership you never get this kind of interaction in the higher end domestic truck/SUV market). The Porsche I got is dream to drive, just like the one I had before a few Corvettes and a handful of hot Minis came through my life.

Service advisor was great.

They have good customer service

I really always appreciate the courtesy and professionalism of the entire service staff, especially Cody. I have had my Cayenne now for 2 1/2 years. They always treat me with respect and appreciate my business, whether is is a paid regular service or a warranty or other covered service. The have a customer shuttle if I don't need a loaner, or can make fast work of a service if I am waiting. And of course, staring at a showroom of new Porsches is not bad 'eye candy' either...

Beautiful

Ivan did a great job servicing my Cayenne. I’m always satisfied with my customer service experience.

Very good. I waited for the car. Didn’t take long. Service done to car: first oil change, check all fluids, check tire pressure, & complimentary car wash.

What an amazing dealership! I went to several Porsche dealers, among other brands, to find my perfect car. But this team really made me feel welcomed, especially Lachlan and Woody! They were very helpful and knowledgeable. They had wonderful follow up were never pushy. I truely felt valued and not just as a customer.

I called the day before thinking my battery was low on voltage. The told me to come in the next day, which was great news. I met my service advisor David Riddle when I pulled into the service bay, handed him my key and he did the rest. He gave me a quote for the work, he kept me completely update on how the repair was progressing. I was back in my car with8n two hours and the car was spotless. Excellent service!!!

Service department is second to none. Everyone is impeccably helpful and knowledgeable. David oversees the service of my 997 Turbo and I’m always 100% kept up to speed and taken care of. One of a kind staff at Porsche West Houston.

wonderful considerate service

Always friendly and professional.

Y'all should call Nina and get a new Cayene! Awesome car!

From the time I drove up, to when they handed me back the keys, I was helped by a curbside service representative Ivan, who understood the issue and called me regularly to update me on the status of my diagnosis and repair. Once the part arrived, my car was completed and ready for pick-up within 24 hours with a free wash.

Cody is great to work with and the service work is excellent.

Had my service done here and they were very professional and prompt from the first phone call through keeping me informed on when I could pick up my car, which was within the estimated time period. The lounge area was very comfortable and well stocked. I would definitely recommend Porsche of West Houston!

Great thorough service for your Porsche.

We didnt end up buying from here but the sales person was very helpful and promise up the vehicle with a follow up email instantly. The reason we didn't buy here was the SUV was not in stock for what we were looking for, north side had it.

Very professional and friendly people

Outstanding in every way - great chocolate chip cookies!

The service was great and the people there were very friendly. My only observation is that when my vehicle is ready, they need to call me and let me know.

I had an amazing experience working with David Brewer while purchasing a vehicle. He was incredibly kind and patient when he showed us many different vehicles. Overall, this was the easiest vehicle purchase I’ve ever experienced. I would absolutely recommend working with David if you’re heading in to purchase a vehicle.

Ivan Clovis was extremely knowledgeable and helpful. The repairs were timely and my car looked brand looked brand new.

Ivan was very helpful. It was a pleasant experience.

Vehicle had an Electrical Brake error message. It was addressed and handled same day. I paid a little over $100 for detail to interior and paint wax. The exterior scratches on door handle are gone and my interior sparking and dust free! Thank you

Incredible experience from start to finish. Nina and Brandon were both great and worked hard to get me exactly the deal I needed in a short time frame to fit my busy schedule. All around marvelous customer service and the best experience I have had, to date, with a car dealership. I give them my highest recommendation!

Brought my 2011 911 here for its 70,000 mile service. This is a checkup and oil change with fluid top offs. They add an engine additive and windshield treatment and see if any codes are coming from the computer. $400 for this. Since this was my first time for a scheduled service it was worth it to ensure nothing was wrong with the car I bought this year. They were courteous and professional, and they cleaned the 911 too. I was hoping for more feedback when they were done, but my car had a clean bill of health so no news is good news. At 75000 they had a free car wash and inspection on their lift, while customers were treated to free mimosas and crepes and caramel apples with a barista on site. This was a nice thing to do for us, and I found the inspection very informative. I have a bit of extra wear on my right rear tire, perhaps alignment issue. They didn't reset my service warning when the car is turned on though. I think this place is a pleasant dealership. If I buy a Porsche new I may do it here. I also got a free Porsche coffee cup, a nice perk:) At 82000 miles I brought my 911 in again for a beautiful breakfast and caramel apples. Really nice event and the techs answered lots of DIYer questions about general maintenance. Very easy car to maintain, and I'm more enamored with it the longer I own it. I'm browsing other CPO Porsches now...

Porsche of West Houston has outstanding customer service. Everyone there is nice and they greet you as soon as you walk in the door. Great dealership to buy a car from. I highly recommend this place.

We have our Cayenne and 991 serviced at Porsche West Houston--and have been very pleased with their work. Cody is an excellent service advisor--and the coffee machine is pretty cool.

Ivan in service has been super nice when we bring in the Macan. He has always been helpful when service has been needed and received a loaner when necessary for repair.

Excellent customer service!

Everyone was very nice. Ivan Clovis was my service representative and he was very professional and attentive to my service needs.

Always a great experience. Customer friendly and personal.

Always a positive experience. The Service department treats everyone as important and with a very professional approach. Too bad the costly "Porsche tax" makes all so expensive.

Nice facility. Friendly staff.

woow excelente servicio bien amables encontre lo q buscaba gracias

Excellent experience - Jason was great!

Everyone at Porsche West Houston did an awesome job helping me purchase my car and get on the road. Many thanks to Scott for being so brave to ride with me using a clutch.

awesome service great salesman and very friendly staff the easiest purchase I have ever had..........

As always, impeccable service. I was greeted in the parking lot and the Brittany was at the door waiting with a smile. Cody took care of everything and I was out of there in a jiffy. Porsche West Houston never disappoints.

After an awful experience trying to buy a used 911 GTS from a local dealer, I reached out to Porsche West Houston about a CPO GTS that they had for sale. I purchased the car within a few days and had it shipped to Seattle. The car did not arrive exactly as described cosmetically, but Porsche West Houston has worked hard to fix everything using the shops of my choice. They haven't argued or tried to negotiate partial reimbursement for the work that needed to be done to meet my expectations. I've worked with Jason (on the sale) and Phil (to fix the issues when Jason went on vacation) and have had an exceedingly pleasant experience. I'd recommend Porsche West Houston to anyone.

I took my 1999 Carrera to Porsche of West Houston to have them run a diagnostic. I checked the car in with Ivan. I was impressed with Ivan's professionalism and communication. Ivan kept me informed of what was going on with the car as they checked it out over the next several days. Initially, I was worried about bringing my 1999 Porsche to a dealership, but Ivan treated me with the same respect that I would have expected had I just purchased a 2019 Carrera. When I picked the car up, I had the opportunity to speak directly to Victor, the mechanic. Victor took the time to address each of my questions and concerns, which ultimately led me back to using Porsche of West Houston for additional work. Victor and Ivan were able to resolve all of my issues quickly and cost-effectively. It was a pleasure working with each of them and I look forward to using Porsche of West Houston for any future issues I have with my car.

I took my 1999 Carrera to Porsche of West Houston to have them run a diagnostic. I checked the car in with Ivan. I was impressed with Ivan's professionalism and communication. Ivan kept me informed of what was going on with the car as they checked it out over the next several days. Initially, I was worried about bringing my 1999 Porsche to a dealership, but Ivan treated me with the same respect that I would have expected had I just purchased a 2019 Carrera. When I picked the car up, I had the opportunity to speak directly to Victor, the mechanic. Victor took the time to address each of my questions and concerns, which ultimately led me back to using Porsche of West Houston for additional work. Victor and Ivan were able to resolve all of my issues quickly and cost-effectively. It was a pleasure working with each of them and I look forward to using Porsche of West Houston for any future issues I have with my car.

Great experience with Mr Hughes. Enjoying my 911 Thanks for your straight forward and friendly approach.

Spectacular service, communicative and helpful service advisor.

30,000 miles routine service and other work, all completed on the stated time. Very happy with my service advisor David Riddle

Great support team, specially David Riddle is always kind , friendly and accommodates customer need. My one year old love to play in kids section while car being repaired. Love you team.

Saw the car online. Made appointment. Liked it. Financed it. Bought it. Quick....easy and no hassles from sales or lending. Thank you!

Great service, drove away in a clean car and reassurance of continued reliability.

Very nice location if you ever need any service work see Cody he is very friendly

I’ve know the GM for years and every time I’ve contacted her and her staff wherever she’s been I’ve gotten top notch service. From price, to add ins, to financing it’s always been great!

I am very satisfied with my new 2018 Panamera. I am a repeat buyer, just traded in my 2013 Panamera. The new one has been further improved in performance and design. I bought both Panamera's thru sales representative Mr. Brandon Morris due to his outstanding support during the process of evaluation and buying.

Great job by Ivan with my recent service call. Very prompt. Enjoyed the experience.

Always the best with service! All my needs are met with every time. My service guy makes sure I drive off the lot with complete satisfaction and perfection from my vehicle.

Incredible customer service!!! I’m treated like royalty each time I visit.

David Riddle was very helpful in diagnosing the fault with the PADM (dynamic mount) of my 2014 Cayman S. He then very patiently outlined corrective actions, but more importantly, answered my detailed technical questions regarding the PADM fault. My thanks to David.

Ivan is the BEST! He is professional, transparent, and does what's needed to ensure both Porsche and us as the owners are satisfied.

recently moved to Katy area and brought my car in for a routine service, they found a recall had been issued and then made above and beyond what I expected arrangements for me. The service was done (performed by Ivan and his team) quickly and the recall had parts sent in from out of state, while the car was at the service center they provided a brand new courtesy car that was a blast to drive. Would recommend this location to anyone!

First luxury I ever bought was from here, and I am so glad I did. The staff was friendly and very helpful.

Great service. Great team. Ivan was the best!

Found the car I was looking for at a great price. Purchasing couldn't have been easier. Staff couldn't have been nicer.

This is the second car I have purchased from this dealership, and the sixth car I have purchased from the Sonic Automotive Group. Everyone I have dealt with has been professional, polite and knowledgeable. When you are ready to invest in a high quality automobile, you want the highest quality of individuals and dealership supporting your purchase. Scott Clark was my sales representative, and I highly recommend him to anyone wanting an expert to guide them through the purchase of a fine automobile.

My car was broken into and they repaired it in a timely manner. Thank you!

I drove up with no appt. They fixed my strange little headlamp case failure by replacing both parts involved. No problems. No doubts. Great service. Took my call in for routine scheduled service. As always, they were prompt and polite. I had awesome coffee while I waited. Service was completed in about 45 minutes.

Excellent all around communication and service.

Ivan the service rep is awesome. He knew exactly what was wrong with my Cayenne as soon as I told him the car was not accelerating smoothly and was hesitating on tight turns. He got it fixed in no time under warranty and had my car cleaned inside and out. All with a smile and attention to detail. Very pleased. Thank you, Ivan!

The service was exceptional and quick. My service guy was awesome and made sure I was taken care of properly.

Errol Hughes is fantastic. Bought a few cars from him. Straight up and honest. Been with Porsche for at least 18 years so he knows their products and services.

Always greeted with a smile and a helping hand!👍🏻

My 2018 Panamera battery went dead in my garage. They towed it in did draw test and replaced my oil. Got car back clean and ready to hit the road!

This was the easiest car buying experience ever. Lachlan was wonderful to work with and made the whole purchase, from test drives to comparing models, a really fun and pressure-free time. Even the paperwork process with finance was a breeze. I will recommend Porsche of West Houston to friends and family, and definitely suggest they go see Lachlan. Five stars all the way.

It may have been us purchasing my dream car, but Brian was equally enthusiastic. He made sure our selection met the list of “must haves” options. His love and confidence of Porsche vehicles is obvious and added to the excitement of the day.

I had two defective tires, one had a screw, the other a bubble. The tires were ordered and the car was ready, washed, a couple of days later. My service rep, John, is very thorough. He's doing research for me now on the tires!

Phil is the best. Great seevice and follow through. What more can one ask for?

Great service

Great customer experience. Due to a sudden change in my plans, i arrived earlier than scheduled. They welcomed me, took my car in and even gave me an occupied private office to complete my teleconference. Service was completed ahead of schedule and i got an hour back into my day. Great job.

Great service and very professional

I have been a customer of Porsche of West Houston since December 2016. The service department is by far one of the best that I have experienced. The group knows what it means to be “customer focused”! Jolene F. and Cody Z. have always ensured that we are completely satisfied with the service. Highly recommend!!!

I can't say all my experiences have been all good. There is some people who are just not willing to help..but you do find one from time to time..From purchase to service.

We in for a programming change on my car. David was excellent. He took care of it and had me in and out in less then an hour.

Porsche there is no substitute

I had a very good experience buying my Porsche 2015 Boxster from Porsche of west Houston. I was treated by my sales person (David Brewer) and other staff members with great respect and deference. My only disappointment was that the automobile that I bought was originally listed on auto trader as a certified used car. But later, as I discussed the car with my sales person, I found that I have several more months of factory warranty on the automobile. In view of that, I purchased the car. When I picked up the car, it was detailed to near perfection. I drove it back from Houston to Baton Rouge and it performed beautifully. I am very happy with my purchase and for the great service I received from Porsche of West Houston.

Great job! Scott spent the extra time with me to get the app set up and linked to the car.

Got a new Macan GTS with Khalil, great experience. He made the normal long boring process of buying a car fun and exciting. He set up a time to show me all the cool details about the car and go over everything. I will definitely be going to this dealership for now on.

Lol be warned if you are going to visit you might end up buying a car that you were not even looking for and fell in love with it.

Awesome service! In and out with no problems and the waiting area/private rooms were very accommodating. Would totally recommend to service your Porsche at West.

Ivan did my service and he did an excellent job. Ivan at Porsche of West Houston went above and beyond to ensure I received great prices and timely service and updated me daily on my repairs. He is now my go to person for any of my cars needs. 5 stars!

Great service team, they keep you informed every step of the way and tell you what to look for in the future.

I had a wonderful experience when I bought my car at Porsche of West Houston, I was immediately greeted by a gentlemen who introduced me to Khalil Zaj who was my car expert/salesman. Very impressed at how quickly the process went, I was in one day just browsing on my lunch hour and within a couple of minutes I was approved and able to proceed with my purchase. Khalil answered all of my questions and went over all of the car details of my new car with me. Overall excellent service from Khalil and the entire finance staff.. Thank you for making my purchase flow smoothly and effortlessly..

All I can say is WOW, I came here to just look around meanwhile my car was getting fixed in another dealer. As I walked in Jessica in the front greeted me, was very welcoming, she even offered me some water and asked if I needed help and got me a sales person to come and talk to me (Brandon). However I was just looking so I let him go but he gave me his card and told me he’d be waiting for me to come back, what an amazing enthusiasm person you have hired. Oustanding service, I can’t imagine how the service will be once I have a car. I will come back to purchase A Porsche in this location with Brandon Morris. Whoever is running this place, you’re doing a great job with your employees.

Cody Zobac did a fantastic job taking care of our Porsche.

Coty was wonderful. I came in without an appointment because I needed maintenance quickly before a road trip I was taking with my daughter. They got me right in and did the full maintenance and fixed one of my sensors within a couple of hours.

Excellent service: professional technical support, timely and great shuttle service.

Another great standard maintenance appointment for my diesel Cayenne. The Porsche of West Houston's service department always goes above and beyond! Shout out to Cody, David and Brittany for their friendly and professional service!

After 4 years of ownership including 2 Cayennes and 1 Carrera 4S I can attest to the service provided by Porsche of West Houston. Recently, I had a blowout on the beltway and 1-800-PORSCHE picked up the 911 promptly and delivered it to the dealership. David Riddle was on top of things. I had a couple of warranty issues to take care of as well and the car was scheduled in later in the week for those items. Everything was done in this visit. David handled the tire warranty as well. All I had to do was show up the next day and sign and go. Excellent service by Mr. Riddle. The guy knows the product and treats customers extremely well. It's people like David Riddle that keep customers coming back. Cheers, Frank S.

Assistant Service Manager Ivan Clovis made sure that my Panamera recall was taken care of. The service department was great. My car rides very smooth. Thanks Porsche West Houston.

Incredibly cooperative and made the purchasing experience very positive. I would recommend Porsche of West Houston!

I was fortunate to receive an invite to the Spring Service Clinic. If you receive one of these, bu sure to attend. Latest Porsches are on display and there are crepes, mimosas and a wonderful coffee bar. Entertainment as well. The big deal is a chance to put your car up on a lift and give it a a once-over with guidance from a Tech. My Tech was Fred again (not my first Clinic) and he did a superb job taking me through a close inspection of the car. Topside is first, with attention to maintenance and safety. Next, the lift goes up to reveal all that is on the underside. Stuff you can't see without a lift. One small issue was identified, the first in 62K CaymanS miles. An appointment was made to address the issue (thanks David). Bottom line: attend the Clinic, ask for Fred. You will get great results.

I’m a complete girly girl when it Comes to maintenance on my vehicle, so I love being able to schedule an appointment and they take care of me without having to say a whole lot about the issues I’m having. They just put me in a loaner , which I love considering I have to driver over a 100 miles to the nearest dealer ship ...and they just give me a call once my baby is all fixed up And don’t hassle me if it takes a few days to pic her up at my earliest convince..A1 service all the way around

Excellent service!! Ivan, our client officer were utmost helpful and kind. However, I was initially told the repair would be $750, final payment ended at $895?! Due to miscellaneous fees (tax not included) etc...?!

Exceptional Service Department. I wouldn't take my Porsche anywhere else. Ivan went out of his way to ensure my 100% satisfaction. Highly recommend!

Benny was Amazing! We purchased a Nissan Rogue, 2011 from him and he really made the process super easy. What I appreciate the most is, we got the same service that someone buying a Porsche would have. Benny is going to go above and beyond whether your car is $100,000k or $20k. Great customer service for everyone! I would definitely buy another car from him. If you go, be sure to ask for Benny. He is the best!

We walked into Porsche of West Houston dealership late on Saturday evening just to check and test drive some Cayenne SUVs. As soon as we entered the premises, we bumped into a pleasant and very knowledgeable man, Randy Miller. We got in late and decided to utilize our time in a very efficient way. We narrowed down cars and decided to test drive the Cayenne Turbo. He drove us, and demonstrated all the nitty gritty details of the Turbo. We were impressed. There was no pressure, and he worked with us to build the car of our specifications and looked nationwide. We finally bought the car from the inventory at this dealership. Very pleasant experience. We also liked their manager, Marianna Brasel, who told us about this Porsche Experience Center in Atlanta, which has a special track to drive and test out all the possible things that a sports Porsche can do. Incidentally we were traveling to Atlanta the next day and somehow found time to visit the Experience Center. Even though we could not get a slot to test drive on the track, we tried the simulation and took a tour of the premises. We saw the famous 918 Spyder here. Thank you Randy & Marianna of West Side Houston for the smooth experience.

Excelent service.

The Spring Service Clinic was well organized and enjoyable. The technicians were very thorough and knowledgeable; great event.

Very polite, professional, and knowledgeable service crew. Thanks Cody!!!

I've been using this dealership in maintaining my 4S for years now and they always deliver an excellent service.

Great costumer service in every department. I’m completely satisfied with my purchase, down to the last detail. Brandon Morris, my sales guy, was very detailed and cooperative with all aspects of this purchase. I have never experienced such great service in all my years of buying vehicles.

What can I say. Porsche of West Houston has provided us services over the past 3 years and their service team is the best in the business. From the second you drop off your car to the second you pick it up they ensure that every need is met. Their staff is professional and ensures that every issue is resolved. Every service advisor is great, but I will say that we are lucky that we have Cody as ours, a true professional and a reason that our next purchase will be another Porsche for West Houston.

Ivan in the service department is wonderful!!

Errol Hughes and the rest to the Porsche of West Houston made my recent purchase the best vehicle trade and purchase experience I have had in a long time. Errol was professional with just the right amount of salesmanship, gave me time to select model and specifications that I wanted. Got a very favorable deal on my trade-in which made the drop off and pickup process seamless. My past experience with Cody and the rest of the Service Dept. has always been great and expect the same in the future.

Great service! Everyone there is nice and patient when I ask questions. Speedy checkout as well. Very organized!

Great job!

Cody has been a great advisor since my purchase 2 years ago. He's always personable and willing to do whatever he can to get things done. Recent visit was for a state inspection and a PCM software glitch. Cody was sure that a software refresh could be done within an hour.....now of course that was if the car and the computer were in a good mood. About 45 minutes later he hands me the keys and says you're good. Talk about service. Speaking of service, everytime I'm at the dealership the GM Marianna is visible. She's either talking to customers or helping out the staff. She has created a very inviting environment for customers. Way 2 Go "Boss Lady".

I have purchased 3 cars from West Houston Porsche in the last 12 years . They have great service and great people ...

Service Rep. Was very professional and knowledgeable. Very cautious and understanding.

Thanks to Cody any issues can be resolved.

Great care and attention to detail.

Errol was so helpful! Made the test drive really informative and fun! Will be purchasing from him soon!!

As usual Cody kept me up to date the whole time on the status of my car. Great service as usual!

I have been taking my Porsches to Porsche of West Houston (formerly Don McGill Porsche) for over 15 years now. Everybody from the sales staff, parts department and especially the service department have always exceed my expectations. Have there been problems, yes, have there been times when a loaner was not available, yes, but it is usually because people keep the loaner beyond when their car was done, which has a snowball effect on the next customer whom had a reservation for service and loaner request. We are all human, trying for perfection, just like Porsche brand, but there are always things that can be better or improved and Porsche West Houston always does the right thing. Good job again.

I had my car serviced at this location. Scheduling was easy & David did a great job explaining everything to me.

Great experience buying my 911 Carrera! Scott and Nina were a pleasure to work with on this...

Good service. Completed promptly.

I have had a great experience with everyone at Porsche West Houston from the sales consultant David - who was great to work with- right up to the General Manager. I took my time with multiple visits while testing driving and looking for the right vehicle. They made the whole process both enjoyable and easy, with zero pressure. Thanks again D.B. and M.B.

I will give Kudos to the Porsche of West Houston team! Jason was professional, prompt and on the ball with my Pre-Owned purchase! Smooth transaction and he worked to minimize my time in the office closing the deal. Finance team very efficient. And the car was in really, really clean shape when I picked it up!! Yeah:)

Excellent, top-shelf service from this establishment. Lachlan is the best in the business and takes care of his customers as if you are family. I love my Porsche and these guys keep it running marvelously and that's why I'll keep coming back buying porsches from them! Update as of March 2018 as prior post from Summer 2017 after I bought car: The Porsche continues to run flawlessly and only in garage for one oil change and rear tire change after 10,000 miles. Lachlan is always available for answering questions and assistance to keep the car at top-performance and provides excellent, unparalleled service. The customer care and car performance are completely above and beyond my years of BMW experience. I highly recommend Lachlan and Porsche at Porsche West.

Top Rate experience from David Brewer/team.

Cody is an excellent service consultant.

I have known Brian Herlin at Porsche West Houston for many years, he is an encyclopedia on Porsche! Brian and the whole Porsche West Houston team did a great job getting me my new GT3! Perfect score Brian! Thanks!!

Great customer service by Cody! Was able to get my Cayenne Diesel in on a Saturday for an oil change, which made this task easy! Many Thanks!

I bought a car 1000 miles from porsche of west houston after seeing it online. I couldn’t have been happier with my contact, Benny Bui. He was kind, honest, helpful, knowledgeable and most importantly, responsive. Maybe the best car buying experience I’ve ever had. For sure, the best long distance car buying experience I’ve ever had. Thanks Benny.

Very professional work, seat and car key revision in half day.

Khalil Zaj at West Houston Porsche is a great sales person. His calm, friendly and pleasant personality makes anyone so comfortable for the purchase.He is very knowledgeable and makes the customers at ease.Khalil treats people with respect. We purchased a 2018 used Mercedes Benz SUV and the manual book and one key were with the previous owner. He contacted the old owner and obtained them for us in two days. He goes above and beyond, an extra mile. I would recommend him to any customer. Go Porsche dealer for such a great employee and the great price for the SUV for us. Thanks a lot

Cody Zobac in the service department was extremely helpful and answered all my questions. He's very knowledgeable and kind. I highly recommend Cody Zobac to handle all your needs at Porsche of West Houston. Thank you Cody!!!

Very good service people friendly

Awesome service!!! These guys took care of me and did more than I could asked. Thanks Benny, Phil, Johnny!

The service that Ivan at Porsche West Houston gave me is part of what owning a Porsche is all about. He worked with me and made sure that everything was taking care of. Ivan called just to give an update on parts and progress. The service and communication at this location was outstanding! Thank You.

Cody and all the service group, activity everyone that works there are great. Well trained. Won’t go anywhere else.

This was my first time in Porsche West Houston for any type of service. David Riddle and Brittany Troxell were exceptionally friendly & helpful. This time I only needed a key replacement/key programming, but I will be going back for future oil changes and maintenance services. It was a busy Saturday morning, but every one there was pleasant and helpful.

I highly recommend anyone looking for a car to connect with Khalil at Porsche West Houston. He truly is a pleasure to work with, a straight shooter, and as advocate for his customer. Khalil goes above and beyond and is a pleasure to work with. Many thanks !

David did a fantastic job in helping me in fixing a small problem. To me he is the #1 service attendant at West Houston Porsche.

Excellent experience. No pressure and our salesman was very knowledgeable. New car induction was also excellent.

Service manager was very professional. All repairs and maintenance work was done on time and as agreed upon.

I needed an oil change and 60K mile checkup on my 2012 Panamera. Cody arranged a ride to work, and knew that I had a time crunch picking up the car in that I finished work at the same time they closed due to their new hours. So he got the car serviced in time for me to pick it up at lunch. Much appreciated.

Recently purchased CPO 911. My sales consultant was Khalil. He was a consummate professional who had a great knowledge of 911s and helped me with no pressure. He gave me plenty of time to look through the car and answered every questions I had. I would highly recommend his service if you are looking into a CPO Porsche. And I also had great experiences with Ulysses at Service Department. I had some minor trim piece issues on our car and he took great care of me and my car. Car was repaired to exact specs and came back to me flawless. He respected my busy schedule and accommodated my needs in timely fashion. Overall Porsche West did a great job and will be my first choice when I need my next car.

I stepped into Porsche of West Houston and within 1 1/2 hours I was leaving with a new Panamera 4. The experience was amazing: both, Mr. Dan Kao (Director of Sales) and Mr. Peter Lobona were great!! Very knowledgeable, very helpful, and NO PRESSURE AT ALL!!. I will go back when I'm ready for my next Porsche, and I would recommend them to my friends without any hesitation. GREAT EXPERIENCE!!!.

David Riddle in Service is GREAT! PWH did an excellent job installing my Porsche Classic radio in my 993.

Always excellent service, attention to detail and addressing any inquiries. Pricey (surprise! It's a Porsche) but high quality.

Very pleased!

I came in to do the 20k service on my Macan. I was very pleased with the new service advisor, Ivan. Keep up the good work!

I bought my car from Benny. He gave me a great deal, and he was very accommodating to my schedule and needs. He went completely out of his way to make sure I was happy, and the dealer even paid for a malfunction on my car after I bought it. I recommend that anyone who needs a car to go to Benny.

Got my Cayenne serviced at West Houston Porsche few days ago. The service folks were very friendly and quite good at what they do. Would high;y recommend this dealership ! Cody is the best!

I recently had my 70K servicing and State Inspection done on my '09 Cayenne GTS. Cody Zobac, Service Manager at Porsche of West Houston provided outstanding courteous and professional service (as always)! The car was serviced, washed and made immaculate by his outstanding team while I enjoyed the hospitality of the Porsche of West Houston's comfortable reception area. I have been going to this location for the last 7 years during which time I have had 2 different Cayennes. Cody and his service staff there has always been exemplary and outstanding! Thanks to Cody and his team! Sam

Great, efficient, and friendly service.

The customer service is the best so professional. I always receive friendly and helpful service when I take my car in.

Best car buying experience ever. Khalil is the man, he was straight forward, not pushy, and helped me into the car of my dreams. All the staff was super friendly. If you are in the market for a Porsche....look no further. ASK FOR KHALIL!! -JW

Timely and considerate...David Riddle stayed on top of a lengthy issue, brining the final repair way ahead of expectations.

Great service.

I had my car serviced for it's yearly maintenance and had an extremely positive experience. David was the service manager who assisted me and Luis was the driver who took me home from the dealer and picked me up when my car was ready. I found everyone to be extremely accommodating and helpful. David even changed the battery in my key fob as I was leaving. I highly recommend Porsche of West Houston.

My service went seemlessly and was ready in the time promised. This is the second time I serviced my car at Porsche of West Houston and I would service my car again here.

Professional people and Good customer service

Brian Herlin made it all happen for me...finally receiving my 2018 911 Turbo S was a very complicated matter....made complicated by myself. Brian, somehow, held it all together and was able to make the miracle happen. Brian is a true salesman with the very best old fashioned values. Further, Brian Herlin knows and understands Porsche Motorcars better than anyone in the Southern USA. Even if you have questions that are not in the owner’s manual, he will,have the answer or solution. Thank you Porsche of West Houston and Brian Herlin for helping me acquire my ‘Dream Car.’

Cody was very professional and efficient. The wait for service was reasonable.

I shopped for the best price on service and found it here. David Riddle kept me informed and was very responsive to my requests.

The salesperson was not only very knowledgeable but also made the customer feel very comfortable. Complimentary water and coffee were offered and right they right away take care of the customers. There was no gray area as far as paperwork and they were straightforward only taking about an hour which was fast and efficient. During test drive the sales woman knew exactly how to operate the vehicle and made the customer feel relaxed and confident behind the wheel while explaining all of the convient and wonderful features Porsche Panamera has to offer. Overall my experience was outstanding and I could not recommend nor portray a better dealership for a classic foreign luxury car!

We bought a car from Benny Bui at Porsche of West Houston right before Christmas. Though we have been running around town looking at several inventories of various dealers and have decided on the trade-in price and price of the purchased car, Benny was very helpful and always treated us with respect as potential customer; unlike those other dealers where they would not even talk to us as serious buyer. We end up getting a car from West Houston with at least 10k more than what we initially planned. It boiled down to basically customer service, inventory and respect. At West Houston Porsche, they do have the most inventory, customer loyalty and respect. Much appreciation for Benny and Nina to work with us on a tight schedule. We definitely recommend West Houston Porsche to any of our friends.

This review is way overdue. Back in October I was in the market for a new car and I needed one immediately. I happened to see a VW that I was interested in. I went to the dealership and was greeted by Johnny Criswell. He was pleasant and very knowledgeable. After all of my dealings with sales people, especially car sale people, this by far was the best experience I have ever had. I would recommend finding him and see for yourself. Johnny was not the only person that was exceptional. Everyone that I encountered at Porsche of West Houston was kind and smiled. I will definitely go back here if I need a new car.

Great crew!

Johnny was great, process was easy and folks there are good people. I shall return.

Dropped into Porsche of West Houston with an unexpected oil fault light problem while on a trip from Dallas. Service Manager Cody Zobac did an awesome job getting my C4S checked and serviced with 24 hour turnaround so I could continue my trip to Austin. Dealership provided transportation to my destination and kept me informed throughout my stay in Houston. This is the second time they've rescued me. Once I ran out of fuel and luckily coasted into the dealership! They put a few gallons in the tank and I was on my way again in minutes. Top notch service! Thanks Cody!

Great job. Cody Zobac was my service advisor. He listened to the potential issues I had and told me they would be addressed to my satisfaction. And, they were. He put me in a new Cayenne loaner. Very well done as usual.

I was there with my wife. She was doing all the talking.

Happy Car, Happy Customer...Cody always take care of me! Happy Holidays

Mr.David helped me with service. Car took less than estimated time. Easy scheduleling. Excellent Service.

Great service team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great service and exceptional quality. Ricky Barrera was a pleasure to work with and made the process of buying a new vehicle enjoyable.

Our experiences at Porsche West Houston have been positive. We purchased a CPO Cayenne about a year ago from Brian. He is very knowledgeable, honest, and entertaining. We also own a 991.1 that we purchased before we moved to Houston. We have had both vehicles serviced through Cody. He is also very knowledgeable and honest.

Wonderful experience with Lachlan, patient and attentive. One of the main reason we walked out with 3 Porsche tonight :)

Been taking my car here for 5 years, so far so good. I always stick with Cody. One time I had another Porsche West Houston representative who said I needed to change my brakes for $2K, luckily I told him to hold off and then when I checked with Cody he said I still had time and not to worry about it; now two years later and my brakes are still fine. I always ensure I stick with Cody, who due to his honesty and knowledge, is the main reason I continue to go there.

Benny was very patience , great customer service. Will work with him again

This is my 2nd time purchasing a Porsche. My 1st experience was terrible to say the least. Luckily I knew what I wanted the minute I had walked in, so it wasn’t a hard sale. However, I’d expect a little more interaction and courtesy. When I received a notice that I could upgrade early I decided to give this dealership another chance and I’m so glad I did. Lachlan was simply the best. Not only did he take his time with me, but he actually listened to my concerns. ( And I was very picky this time around!). He went above and beyond in helping me getting my new Cayman S! I absolutely love it!! Thank you Porsche of West Houston!!

Came in for the service clinic. Excellent experience! Fred (Luttge) is the guy. Great attitude, great approach, very expert. German guy for German cars.

Made appointment for inspection easily and convenient. I was received promptly at the appointment day and car was delivered at the promised time nicely wash. Very professional team.

thank you so much Khalil for helping me get my dream car!!!! highly recommend :)

Thanks Cody for the quick turnaround on my flat tire replacement and for teaching me how to manually open my door in the event of an emergency!!

I have been going here for many years for all my Porsche service.I have always been extremely happy with their service as well as their service. My service representative is usually Cody. He is the best.

Great service as always! Quick turnaround and fixed.

My husband and I were shopping for a new car to accommodate our growing family. We happen to be in the Woodlands and decided to stop by Porsche North of Houston to take a look. Our experience there was horrible. We were treated like we weren’t worthy enough to purchase a Porsche. The salesman Efan, was arrogant and made us feel belittled. That steered us away from purchasing a Porsche. We decided to give Porsche West of Houston at try and SO GLAD we did! Our experience at Porsche West was PHENOMENAL!!! We worked with an exceptional team, Khalil Zaj, Phong Bui, and John Hsieh. Khalil was a pleasure to work with, very friendly yet professional, wasn’t pushy, and most importantly didn’t belittled us. We built our car, Khalil gave us weekly updates on the progress. The car was delivered before the promised date. Khalil introduced us to the service team. We were greeted by Phong and John. Phong and John are very polite, professional, and knowledgeable. We knew we are definitely in GREAT hands. Phong and John were able to answer all my concerns about servicing our car which definitely help us make our decision in purchasing a Porsche. We had our car worked on adding tint and some accessories. We received our car back at the time promised, freshly washed, and waiting up front for pick up. Our car was even ready before the promised time. John contacted us when our car was ready. I feel confident having Phong and John taking care of my new Porsche. People make a huge difference Khalil, Phong and John definitely made our experience at Porsche West EXCEPTIONAL!! This is the type of experience I want to rave about to my family and friends. We will definitely recommend all our friends and family to Porsche West!!! This is our first Porsche and will definitely not be our last!!! We will be a repeat customers at Porsche West of Houston. Porsche of West Houston provides top notch service!!!!

We were shopping for our car at another Porsche dealership but ended up buying our car at the Porsche of West Houston. Our salesman Khalil Zaj and service manager Phong Bui and service man John Hsieh was super nice and very helpful. They answered all our questions and advised us the best opinions. I highly recommend these guys.

Great Service! Great Experience. Simply Fantastic... Thank you

I purchased my first sports car from Lachlan Collins at Porsche of West Houston. Wouldn't you know the exact car I wanted was 1,200 miles away and I had no real experience buying a Porsche let alone one where I needed to get on a plane to inspect the car and close the deal. Lachlan treated me honestly and with great patience. He was open about every detail of the cars appearance and he and his manager immediately took care of any issues I had to make the car perfect. Initially I was out of my element but now I must say the overall experience was comfortable and well managed. I rate this establishment as excellent!

Great follow through on a back-ordered part. Time to repair and friendliness of the staff were noticeably different. Thanks Cody.

Top notch service by David!! He was a pro from the beginning to end!! My husband was extremely happy with the customer experience and we will call the location home!! I also commend David for being a man of faith and allowing us to pray with him.

Best service ever, very professional and informative. Love my Cayman S!!

My search is over. I've finally found a Porsche Cayenne S Hybrid that does great-looking. Tri Nguyen is simply AMAZING.! If I could give Tri Nguyen 10 stars l would. This was my first time at Porsche of West Houston dealer, he is the impeccable customer service. I've recommended Porsche of West Houston dealer to someone else who have loved it too. Don't miss out. Book your appointment today with Tri Nguyen. You will know how a amazing he is.💝

Very professional! Khalil was excellent! Great communications skills, no-hassle, detailed explanation of car itself and purchase process! In and out in 2 hours!

Outstanding service, as always. Also returned my car sparkling both inside and out.

Very quick and thorough. Washed car as well.

Best service experience, as always, at West Houston Porsche. We are long time customers and Cody has always taken wonderful care of all of our Porsches. Mario in the parts department is also a great source of help and information. We only take our Porsches here.

I recently purchased a BMW m4 from this dealer. Khalil Zaj was my sales man. I am a Georgia resident and this is my second car from Khalil. My first one was a BMW 435i and the one I just got is the BMW m4. My credit profile is thin, great no faults just short on history. But they made it happen for both of my cars it might have taken a day it might have taken two, but the amount of effort and work that was put into my deal was much appreciate it. Usually other salesmen would try and brush it off. Just give you the honest truth hey, you cannot afford it maybe you can but your credit is short we just can't. No this guy went above and beyond to make it happen. And he did. My payments are always on time and they know I can afford the car. I just needed some help with financing. At the end of the day, the same car I bought from Khalil one year ago, was traded in with the same salesmen that I got it from and purchased another awesome vehicle. I found that alone to be supercool. Anyways Porsche houston west thank you so much for the excellent work that you guys did, and thank you so much for working with me beyond my expectations or anyone else's for that matter. Thank you! I'll see you guys again next year.

The best Porsche service and dealership! Nina is wonderful - She takes great care of us right away and we never have to wait or issues with our vehicles. We love the friendly, warm and professional service we get everyone we bring our car in for service We will defiantly refer anyone who's in the market for a new car there -we can't wait to get our new Turbo911! Thanks, you guys are the best Porsche dealership and service department in Texas! William & Chloe Roberts

I recently bought a Porsche Macan through Porsche West Houston. This was an amazingly smooth auto purchasing experience. Errol Hughes was excellent. When I called to discuss Porsche West Houston's inventory and my ideal car list, he listened closely, identified a potential match and offered to bring a car for my consideration. Within the hour, he arrived with a car that not only met, but exceeded, my requirements. Decision made win minutes, he worked with me and the Porsche West Houston office on my purchasing arrangement, including matching the interest rate offered through my credit union. After the purchase, he described the features of my new car in detail and assisted in getting the car set up to meet my needs. I am very happy with the car and my purchase experience with Porsche West Houston.

I bought a used car from Tri Nguyen, and he has gone above and beyond to make the process a highly positive one. In fact, everyone I spoke to or worked with was both professional and approachable. Unless something drastically changes, this dealership will be my first stop and first recommendation for all future car purchases.

Have someone on site on Sundays....things to happen on Sundays too....#servicecentersundays..

I want to buy my first Porsche 2010 Boxter base 60000 miles $21000 its good price ???. Help me please !

I purchased a certified used Panamara from Porsche West Houston. The car runs great but I had a couple minor problems with my PCM system and with some lights. After several visits to the dealership they installed a new PCM system and a new computer module that corrected the light problem. All of this was done under warranty and I was provided with a Porsche loaner while the work was being performed.

Thank you Porsche of West Houston for coming to our anniversary party and making it awesome with your BEAUTIFUL cars !

First time using this dealership. David did exactly what he said he'd do. Used shuttle service due to last minute appointment. No drama and Luis was courteous.

I purchased a used 2014 Porsche Cayman from a non-Porsche dealer with just under 12k miles. The car appeared to be in terrific shape but I had no information on service history for the vehicle. Porsche West Houston performed a thorough two year service and review of the car in one day. They also answered a number of questions I had about the car. Their shuttle service took me to my office a short distance away and also picked me up at the end of the day. Their facilities are top notch and comfortable. As a first time Porsche owner I felt welcomed and valued as a customer, even though I did not purchase the vehicle from them. Very convenient and helpful group.

Porsche of West Houston is always very nice, honest and fair. I trust them with my car and it's a pleasure to do business with them. David was my representative and he was very helpful and smart.

My Porsche Panamera went in for an intermediate service and we were offered 3 levels of service basic to Superior, we chose superior however basic met the requirements of a Porsche intermediate service. Another benefit was that we get 10% off the next service cost. We booked in advance which meant we reserved a loaner which was very helpful. My wife was met at the vehicle and our daughters car seat was removed and fitted top the loaner. Throughout the day we were given updates by our service Representative and the car was ready as promised late on the same day, although we elected to collect it the following day. When my wife went to collect the car our daughters seat was removed and installed before she even asked. Thje car runs fantastic and we will continue our loyalty to Porsche West Houston. Thank you Nina for a fantastic service experience and to Porsche for doing it properly.

I had an excellent car buying experience with Jason Sabbagh at Porsche of West Houston. For several years, I was in the market for a used Mazda Miata. Never could find one that was in near perfect condition. I came across a used Miata at Porsche West Houston that looked promising, so I made an inquiry. Within minutes, Jason responded that the Miata was available and that it was a “ten out of ten”. I scheduled an appointment with Jason for that evening and much too my surprise, Jason was true to his word about the condition. Jason proceeded to show me the Miata and share all of his knowledge as he was a current Miata owner. After the test drive, I told him that I would like to sleep on it. He said no problem and to let him know when I reached a decision or had any questions. About a week later, Jason reached out to me to see if I reached a decision, or wanted to take a second look. I decided to take a second look. Not once did I feel pressured by Jason to make a decision before I was ready. Several days later, I decided that I would like to purchase the Miata, so I contacted Jason and scheduled an appointment. The negotiations with Jason were painless and went very smooth. Never have I had such a pleasant and positive experience buying a car. I would definitely recommend Jason to anyone in the market for a car.

These guys are always great! Can not say enough good things about them all. Thank you so much for the loaner vehicle. I appreciate you all. As a show of my appreciation I brought it back clean and with a full tank of gas. Hope other clients will do the same.

Unlike Porsche North the dealership able to take in my vehicle the next day after my problem kept in contestant touch with updates and was a pleasure to deal with

Nina Tapias provide outstanding support the day following the Houston Floods regarding my damaged Panamera

Very courteous and timely service center. Location wise, it is in a very good spot.

I have been a customer for 10 years and I am always treated with both professional and personal respect. It is the main reason why I bought my second car from Porsche Southwest last July. It is great dealing with the same company and people for both my cars.

i had already had my car serviced exclusively at Porsche of West Houston, but Nina Tapias has added a level of service that raised the bar further. She is the best service advisor anywhere. She was helpful, direct, and prompt. Great job on all fronts.

Nina and the entire staff at the dealership are top notch ! Everyone was extremely courteous [making sure I was comfortable, etc.] and polite. In addition, Nina kept me advised periodically on the status of my maintenance progress [she had arranged an appointment for me to bring my car in for regular maintenance and to wait on the car]. The service, accomodations and results were perfect ! Nina and the staff deserve many, many kudos ! roger beck

it was great services from arrangement, feedback, and accurate quote. Also all staff was very kind.

From start to finish Porsche west Houston made us feel completely at ease. The sales manager, Jorge our sale associate and Rick and Brittany were awesome. This isn't the closest dealer to my house but the drive was worth it.

Took my GT3 in for 2-year service. Attentiveness and service quality was very good. Will return and would recommend.

I was in a time bind when I arrived the dealership to perform a 10000 mile service. The service manager found creative ways to execute the task within my timeline and I was driving off after 90 mins as against 120-150mins. Great customer flexibility exhibited!!!!

I was in the market for a used Porsche 911 ('09-'11 / 997.2) and had been looking for months for the one with the right options, price, mileage and color. I finally found one located at Porsche of West Houston. Since I live in the pacific northwest, and the 911 was in Houston, i was a bit hesitant at first, but once i got the ball rolling, it was as smooth as butter. I called the dealer and was put in contact with one of the sales representatives there named Khalil (probably the main reason this whole thing was so smooth). He told me about the car, I asked for better pictures and we communicated back and forth via the phone and text. He was quick to respond with updated pictures of the car, answered all my questions and a few days later, we agreed on a price. He also filled me in the whole process of buying out of state and how Porsche of West Houston takes care of the entire process, from taxes/titles/fees, to even arranging car shipment if the customer asked for it. They FedEx'ed the paperwork to us overnight, we got it filled out, notarized and sent it back the same day in the prepaid FedEx envelope that they had provided. It was almost easier than buying in person. They've obviously done this before and it was obvious just how smooth it was. I do really have to commend Khalil for being so honest throughout the entire negotiation process and not being pushy at all. He was probably the best car salesman I've ever dealt with and was the main driving force behind the whole process going smoothly. He simply went out of his way to be helpful in any way he could (even answering my texts/calls on his day off) and even hooked me up with an audio accessory for the car that I was inquiring about. I highly recommend Khalil and Porsche of West Houston, especially if you're buying out of state and are weary of the whole process. I'm sure it's even easier when buying in person. I highly doubt you will be disappointed with their service. I'm coming to them next time.

The service provide by Khalil ZAJ was outstanding, this was truly one of my greatest purchasing experiences. Thank You

I was very please with the service performed. The service rep was friendly, professional, and did a great job to ensure the work was performed in a timely manner.

What more can be said. The service was quick, efficient, and on time.

MR. Hughes found a great deal and had me in the car in no time.

This was a 50,000 mile service which went well. I was kept informed at all times and the service was done on time.

Service team is always professional, courteous, and fast. I would not go anywhere else but here.

I love Porsche of West Houston. Any time I need servicing, the process is a breeze. Scheduling the appointment, the comfort of the showroom, the after-repair-follow-up and the friendliness of the staff. They make me feel important. They take price in their product and their work. From the sales people to the mechanics and everyone in between, it's like a well-oiled machine. Other businesses could take a lesson from Porsche of West Houston.

Very clear checking in, informed all options and prices, provided ride to and back of my work. Complete the work ahead of time. Work was done correctly. Nothing else to add...

We really enjoyed our car shopping experience!!!!!

Friendly, helpful, great staff and a fine selection of automobiles! Really enjoyed my experience!

My mother in law recently moved to Texas. She asked for some help purchasing her next vehicle. She has always wanted a Cayenne. I reached out to the General Manager Kevin Lind so we could meet with him and look at some in stock vehicles. We walked in and were greeted by their friendly receptionist. Right when we walked in there was a White Cayenne sitting on the floor. It was perfect, just what we she was looking for. Ended up working with Jorge in Sales and he had great knowledge of the vehicle & its features. They gave us a very fair deal and made the transaction seamless. We ended up taking delivery on Saturday and everything was all set and ready to go. Thank you so much for the great experience Kevin & Jorge! When she's ready for another one we will return because of the great service. Rene who did the paperwork was also very friendly and explained the financing and options in "Non Car Guy Talk." Overall a great experience! Keep up the good work! You could tell everyone in the dealership enjoyed their job and was more than willing to help.

Emergency repair scheduled and resolved same afternoon.

I love my Cayenne!!!